This pharmacy is run by a fabulous and honest family. Thankfully, I have only been on one…read moreprescription over the last many years, but buying it from James was easy and inexpensive. He also sells high quality natural supplements, local elderberry syrup and gifts. Highly recommend!

I drove by this little green building at the top of Wonju Avenue several times before the curiosity…read moregot the best of me. This really wonderful guy named James Pate runs what he calls a cost plus pharmacy. He looks up the actual cost of the prescription medicine and add $12 for his profit and that's it. That's all you pay. I realized that I have probably paid tens of thousands of dollars extra to Wallgreens Kroger's and CVS over the years. I could have kept that money. The last prescription I filled saved me about $150. I like my old pharmacies that I have used but I decided I could just take the $150 and give it to them if I was really that worried about it. I decided to keep the money for myself and take all my future business to Fairway pharmacy. No wonder those places have such fancy buildings, I've helped buy them. He doesn't take insurance and so this plan isn't for everybody, but if you're paying for your medicine, I recommend that you keep your dollars and let someone else line the pockets of the big guys.

Every time I've dealt w/ them, they've been courteous, efficient, and professional. In the current…read moreclimate w/ controlled substances, that's a difficult task. I like 'em.

They take their sweet time getting people through the drive thru on a regular. Today when I went to…read morepick up my prescription for my sick daughter The person in front of me was delivering coffee and chatting up the person in the drive through for Atleast 5 minutes. I just think it's not fair using a PRESCRIPTION drive through for personal calls. There are sick kids and people who need medication and we're chatting it up and delivering coffees? That's more of a take it inside situation definitely not my first complaint and probably not my last

My relationship with CVS goes way back in years to when I was young, living in Boston,…read moreMassachusetts and my car broke down in the middle of the highway, at a time cellphones didn't exist. I had no idea what to do and suddenly I look through my rear view mirror and see a CVS Samaritan Van here to provide help and relief to a driver in need of roadside assistance. You don't know the feeling of relief that I felt at that moment. Since then I have been a customer of CVS and when I moved here to Roanoke, I choose the CVS in Towers as my pharmacy of choice. After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new businesses and restaurants and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And the CVS Pharmacy in Towers in Roanoke, Virginia, is the perfect example. Open seven days a week until 12 midnight, conveniently located, with a nice size parking and a drive through window, these are some of the reasons why I choose this pharmacy, but like me there are many others who shop here and it tends to be very busy. Bust just like in the restaurant business, it is the very busy ones who tend to be the best ones. But everytime I've visited this pharmacy, included today, the pharmacists seem to be very busy, yet if I waited in line, they have always have had the time not only to deliver my medicine, but they have had time to listen to my needs and help with whatever they could. And I appreciate this very much since my mother was a Pharmacist for 50 years and worked as the Head Pharmacist and Pharmacy Manager in the Oldest running Pharmacy in Old San Juan, Puerto Rico, having passed the Pharmacy Boards of Florida and Massachusetts as well. For the first time I was having a Colonoscopy done as a preventive measure and the specialist doing the procedure had the medicines that I would need to prepare for this sent to this Pharmacy. When I went to pick them up I found out that my insurance didn't cover them, so after noticing there cost I asked if they had any plan that could help me lower the cost a bit. The pharmacist taking care of me brought the medicines to the "Consultation" counter and asked me to wait there. There, almost immediately the Head Pharmacist, came to see me and was able to use a card or plan they have for this, making the cost of the medicines more reasonable. I just had to wait in the waiting area for the Pharmacist to process the transaction. I thanked her immensely and mentioned to her about how my deceased mother Pharmacist would have been very proud of her. This Pharmacy may have many advantages, but their primary one is their people, their pharmacists, who work in a very caring profession, and do their work well. For I find that people don't mind how much you know and how many degrees you have, as much as that you care.

The pharmacy staff are incredibly rude and will lie about deactivating your prescriptions. I got…read moreprescribed a new bp med and had an allergic reaction. Someone on staff deactivated my old prescription and then lied to me about it stating they can't deactivate scripts. I had to call my doctor to get it fixed and when I picked up my new script for my old bp med the guy asked if I was taking both. I said no I'd had a reaction to the new one. He said oh let me deactivate that one then and literally did it in front of me. I also deal with this location for calling in scripts for doctor's at my work. I can never reach the pharmacist. They answer, put me on hold for 5min and then fwd me to vmail vs picking back up. I hate dealing with this location.

Courteous helpful staff. "Sam" even chased down an out-of-stock RX at a nearby store so I could…read moreget it in a timely manner.

When I visit family, I can pass as many as five Walmarts. The Roanoke Walmart is okay. I don't…read morereally need help when I visit this store. I look for clearance craft items and whatever "calls" to me. The cashiers are nice.

I'm a frequent customer of CVS and especially their stores in Target…read more I only needed toothpaste. But I browsed and found the shelves neat and the area clean. I purchased other items and self checked up front.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

2nd time this happened. Request a refill. Have the refills but they call my doctor after they said…read morethey would refill my prescription. Now they have the refills and a new prescription but they didn't fill it. No communication. Go to pickup and she says I don't have anything for you to pickup. I show her the text from the doctor. Oh ok I see it will take an hour to complete. So I go to pick it up next day and still not done. Then she says you can get it off the counter. No prescription needed. Ridiculous!!!!

I love the pharmacies at Walmart. The staff are great. They pay attention to detail and help with…read moreinsurance hurdles. They are good about answering questions about over the counter items too.

I have had great customer service at this CVS location from both the pharmacy and the front desk…read more Very kind and very helpful.

Recently, have had MULTIPLE altercations with pharmacist & techs, about filling prescriptions…read more Pharmacist seemed offended because I DIDN'T pick up a refill from months past. There seems to have been a culture shift at this location in recent years...& it is NOT positive!