Eric is the owner now and he is very helpful. He always greets you when you come in and asked what…read morehe can help with. He is very knowledgeable about the items he stocks. It's so important to support a small local hardware in a small town. I recommend this hardware store, it is well stocked clean and the owner is efficient

The last of the old school hardware stores! It has everything you need and excellent customer…read moreservice that will help you think it, find it, and do it. The younger couple working there were especially helpful. We'll make this a regular stop when camping at Keuka Lake SP.

During are house renovation we could have done are construction without Knapp Schlappi. The wood is…read moreeasy to get. And I love how they help you load the wood into your car when you pull up. Also love the selection of the garden side and the construction side. And I love the prices on the wood and other materials they are really affordable.

Carey's was closed unfortunately so I made the mistake if giving this place another shot. Instant…read moreregret. Historically marked up prices. Lumber selection sucks. With exception to the occasional friendly cash out girl, the rest of the staff always have a condescending attitude (especially the lumber counter) and get annoyed when asked for help. Someone should remind them that they work at a mom & pop hardware store for a living, not a 5-star resort in Las Vegas. Save yourself the hassle and shop at Carey's Lumber or just make the trip to Lowes or Home Depot. Avoid this place.

My husband had his beautiful shiny red snow plow (that he kept covered in our attached garage for…read morethe ten years we've owned it), picked up by Brodner's to have the starter changed. We kept calling and calling to see if it was ready, to get it back, but it was never ready. Finally, they said since it was summer, and they were doing so many lawn mowers that people needed right away, would we mind waiting? To be agreeable, my husband said sure. In the Fall, we were delivered, when neither of us was home to receive it, "our" snow plow- except it wasn't ours. It was the same brand and type of plow, but it was rusty and dented, with old rusted wheels, and ours was sparkly brand new- looking. My husband called to try to get our rightful plow back, and they said it was ours. It is not! BEWARE! Keep your model number number handy, if you need a repair, so you can identify your equipment! I am fair, and to be fair, this rusty snow plow does start up and run. But it's still not ours. I wonder who has ours...

Excellent service and parts availability! Head mechanic is an asset! Parking can get a little edgy…read moreon Saturdays.

Had Brighton mower pickup my snow blower for a repair... I had to call a week later because I had…read morenot heard back. They responded that the engine was gone and there was nothing they could do... $75 delivery fee. I watched some you tube videos on tecumseh motors, took apart the electric starter... the gear Tarth on the starter were gone. Replaced the gear easily. Fly wheel was fine. Replaced the spark plug. Works fine. Brighton mower is the most unethical business for small engine repair. DO NOT TAKE your mowers or snow blowers there for service. It is the worse!

UPDATE: After a phone call the owner was prompt in helping out. Although I'm a little disappointed…read moreI had to call. I will update the review once service is complete. I called on 10/25 about having a snow blower serviced. They said it was still Fall so they'd have to prioritize lawn mowers first. Okay, that's fine. The person on the phone said they would look at it in the following 2 weeks. 3 weeks passed since that initial phone call and I've heard nothing from them. We had a snow storm this week so I called them up and they mentioned they were swamped (likely due to the storm). I told them it's been three weeks since our chat and over 2 weeks since they picked the device up. The owner said he'd "move us to the front of the line because [I] sounded anxious." The owner was helpful, had it looked at on Thursday, called Friday with an update and then again today after a full assessment. While I'm disappointed I had to call things seem to have moved quickly since then.

Everything from the purchase to the delivery went well. Everybody I dealt with were awesome…read more Delivery guys were great braving the bad weather to make the delivery promptly. Thank you. I definitely recommend this company for all your woodwork needs.

They won't bother with a small order. Quoted an exorbitant price for a few pieces of wood because…read moreit wasn't a stock depth . They're a mill! Isn't that what they do?