Eric is the owner now and he is very helpful. He always greets you when you come in and asked what…read morehe can help with. He is very knowledgeable about the items he stocks. It's so important to support a small local hardware in a small town. I recommend this hardware store, it is well stocked clean and the owner is efficient

The last of the old school hardware stores! It has everything you need and excellent customer…read moreservice that will help you think it, find it, and do it. The younger couple working there were especially helpful. We'll make this a regular stop when camping at Keuka Lake SP.

During are house renovation we could have done are construction without Knapp Schlappi. The wood is…read moreeasy to get. And I love how they help you load the wood into your car when you pull up. Also love the selection of the garden side and the construction side. And I love the prices on the wood and other materials they are really affordable.

Carey's was closed unfortunately so I made the mistake if giving this place another shot. Instant…read moreregret. Historically marked up prices. Lumber selection sucks. With exception to the occasional friendly cash out girl, the rest of the staff always have a condescending attitude (especially the lumber counter) and get annoyed when asked for help. Someone should remind them that they work at a mom & pop hardware store for a living, not a 5-star resort in Las Vegas. Save yourself the hassle and shop at Carey's Lumber or just make the trip to Lowes or Home Depot. Avoid this place.

My husband had his beautiful shiny red snow plow (that he kept covered in our attached garage for…read morethe ten years we've owned it), picked up by Brodner's to have the starter changed. We kept calling and calling to see if it was ready, to get it back, but it was never ready. Finally, they said since it was summer, and they were doing so many lawn mowers that people needed right away, would we mind waiting? To be agreeable, my husband said sure. In the Fall, we were delivered, when neither of us was home to receive it, "our" snow plow- except it wasn't ours. It was the same brand and type of plow, but it was rusty and dented, with old rusted wheels, and ours was sparkly brand new- looking. My husband called to try to get our rightful plow back, and they said it was ours. It is not! BEWARE! Keep your model number number handy, if you need a repair, so you can identify your equipment! I am fair, and to be fair, this rusty snow plow does start up and run. But it's still not ours. I wonder who has ours...

Excellent service and parts availability! Head mechanic is an asset! Parking can get a little edgy…read moreon Saturdays.

Being told last minute my machine wouldn't be delivered on a Friday sure and Inconvenience. Getting…read morecalled on Monday to ask if my mower was delivered because they don't know where it is or if it was dropped off at the wrong location even more concerning but shit happens. Calling to explain that my hydraulic reservoirs are bone dry and that is not manufacturer spec and being told that it is , completely unacceptable. Then proposing I go to them after paying for pick up and delivery or wait until Friday ? After I'm going on 2 weeks without my mower ? Own your mistake atleast this is not an adequate hydraulic servicing and you should be going back through this machine to make sure stuff is right. Several things documented were never done evidence by the parking brake still not being adjusted being billed for one fuel filter that is off brand and having an on brand filter on the machine ? Sloppy. I hope to hear from Brighton mower leadership. Attached are the staff reported specs for hydraulic fluid so watch out that matches no manual I have seen, I attached those for simple visual evidence. Update: Some technician came to my house identified it was not properly filled before I could ascertain what oil was being added one side had been added without of specification oil. This lead to another call with a rude customer service agent indicating that there product his fine however my warranty clearly dictates what products are used. To correct this all of the hydro oil must be redrained. This has been just about 3 weeks without a lawn mower. Stay away if you have a warranty or want anything done to manufacture specification. It was made clear those specs are optional to Brighton Mower.

Had Brighton mower pickup my snow blower for a repair... I had to call a week later because I had…read morenot heard back. They responded that the engine was gone and there was nothing they could do... $75 delivery fee. I watched some you tube videos on tecumseh motors, took apart the electric starter... the gear Tarth on the starter were gone. Replaced the gear easily. Fly wheel was fine. Replaced the spark plug. Works fine. Brighton mower is the most unethical business for small engine repair. DO NOT TAKE your mowers or snow blowers there for service. It is the worse!

Everything from the purchase to the delivery went well. Everybody I dealt with were awesome…read more Delivery guys were great braving the bad weather to make the delivery promptly. Thank you. I definitely recommend this company for all your woodwork needs.

My husband and I bought a house a couple years ago. The house was a project to say the least. On…read morethe second floor there were a few mismatched doors that just didn't belong. We really wanted all the doors in that hallway to match and so we began searching. I heard about this place through a friend. We went to their showroom to look around and after that visit it was clear that they do beautiful, quality work. Some of the custom doors can get pretty pricey, so we just ordered a basic shaker door and some trim to match the doors we already had in the house. They were easy to work with and had fair prices. We were able to stain the doors to match other doors in the house so we were pleased.