I chose Mountcastle Turch on the advice of a friend who had used them for her parents. I am glad I…read morelistened to her! From the first time I met Chelsea, she was so friendly and caring that she put me right at ease. She is a gem! Everything was explained clearly and she kept me informed and up to date about everything. I'd give over 5 stars if it was available.

I just wanted to let you know what a positive experience I had in dealing with Donte Graham at this…read moredifficult time. He has been caring, supportive, respectful, and helpful in every way. At no time did he try to upsell me on anything - this would have been a real turnoff! I can't say I've enjoyed this experience, but Donte made it so much easier to get through it. Bob Scherago Montclair

tl;dr: beautiful facilities but horrible, dare i say disrespectful, service…read more i will say everything preneed was fantastic. the two cathy's (at the funeral home and the cemetery) were amazing and helpful. they were very understanding and cooperative. the only negative i have to say (not about them) was that the process took a long time. i was there for about 5-6 hours going over funeral and cemetery plans. here's where things went downhill - the day of the viewing service and the day of the graveside service. this was for my father, by the way. we had ordered two guest books for the day of the viewing service. when guests starting arriving they were nowhere to be found. ben had left us with what i can only assume was an intern to take care of us. when asked where the guest books were. she did not know and it took her a while to find them. also, turns out the casket spray was different than what we had selected. ben's response was they had misread the spray selection. even though it was typed up on the contract? he said they would not be able to compensate us for their mistake but would try to get the correct spray for the burial service the next day, which, to their credit, they did provide the next day. we just had the wrong casket spray for the viewing service. the last HUGE mistake they made during the viewing service was technological. they were playing the slideshow of my dad but kept it playing during the WHOLE SERVICE. that means that pictures of my dad were playing while we were singing hymns and while the pastor was giving a sermon. super distracting. so i go to the back of the room to see if they could turn the slideshow off and turn it back on after the service ended. there was no one back there! i clicked pause on the slideshow to stop it and went outside to find the intern to help turn the tv's off. i eventually found her and she had no idea how to work the computer. she ended up closing the slideshow which made the desktop picture show up on the screens. if the desktop picture was the fairfax memorial funeral home logo or a landscape photo, that would've been fine. but the desktop picture was a cute little baby hedgehog in a bed of flowers/grass. so the pastor is giving the message and for, i kid you not, 5 minutes, this desktop photo is on the screens behind him. now i understand some funeral services would welcome moments of levity like this but this was a very serious service. his death was sudden and unexpected and this just felt disrespectful. fast forward to the next day. we are waiting in the processional behind the hearse to go to the gravesite for the burial service. we had told everyone to arrive at 10:00am for the service. the hearse starts leaving at 9:50am to which my brother-in-law asks them if they could wait for 15 minutes because people were still showing up. at 10am the hearse driver gets out of his car and comes up to me (the driver of the first car of the processional). he says, it's 10:00 we have to go. i ask him if we can wait just 5 more minutes because people are still showing up. we didn't want them to get lost because the cemetery is very big (and beautiful). he huffs and gives me an attitude when he says, "i guess we'll wait then." like i'm inconveniencing him by waiting 5 more minutes. i was shocked how rude he was. so like i said, the facilities are beautiful but the day of the viewing service and burial service, the customer service was absolutely horrible. if their goal was to get my mind off of the death of my father by how bad their service was then they partially succeeded. again, we received no apology or compensation for any of the issues we faced on the service days.

The funeral home is beautiful and clean, employees helpful and kind. I would consider using them in…read morethe future, I was attending a funeral.

When my mother was put into Comfort Care, I had researched cremation services and pretty much knew…read morewhat I wanted before I interviewed (in person) four crematories/funeral homes. Two of them failed to disclose all their fees until I asked additional questions (based on my research), one of them was double the price of the other three, and the fourth one was Direct Cremation Services. I met with a gentleman named Kip, who didn't try to upsell me, and gave me a package that met my requests. The costs were significantly lower than the other three places. He assured me that Direct Cremation Services would take care of everything, and explained both the logistical process and the paperwork/payment process. When my mother passed away, on a weekend, Kip returned my (notification) call, emailed me the link to take care of the documents, and immediately send his team out to transport my mother's remains. He told me the paperwork could wait until Monday. Thereafter, everything went as promised, and I picked up my mother's "cremains" yesterday. An unbelievably smooth process during a difficult time. I can't recommend this place enough.

I chose Direct Cremation because of all of the positive reviews. Unfortunately, my experience was…read morevery different from what I read. Having never been through the experience of managing the passing of a loved one, I didn't know what to expect. I arranged for DC to provide services. A few days later I bunch of emails with tasks assigned out of the blue. I called to ask about them and was directed to my funeral director who told me those were optional. A couple days later I got a contract and a payment link. Again, I called to question and let the director know we wanted to have an urn for the ashes and that I needed everything shipped to me. Shortly after, I got a new contract and a new payment link. Days passed and I called again to get status. Still waiting. A few days later, I called again. Should be done by end of week. See a pattern? No contacts by DC. Every call was made by me. The end of the week came and I finally got a call. My loved one was ready to be picked up. Wait, what? I paid for shipping. " Oh yeah, that's what I meant". Really?? Anyway, the company provided the service I paid for but communication was non existent. I don't think I ever got a "sorry for your loss" from our funeral director. Given the industry the operate in, I would have expected a little more.

I hated to need a service like this. But I witnessed Mr. Keillor carry out an extremely…read morecompassionate and caring service of a friend's funeral. He catered to the family's needs (child) throughout the entire process with no hesitation. It was the third service provider we evaluated and we had heard about Mr. Keillor. Completely exceeded our expectations. 10/10 would recommend.

From the owner: Whitney’s Life Center (WLC) is a mortuary service dedicated to carrying out funeral rituals for…read morefamilies in a fashion that aims to provide dignity and comfort through their difficult time. Arrangements may also be conducted virtually and/or in the comfort of the family’s home.

Like all human beings, I've lost a lot of family and friends on the ride of life. Do not feel sorry…read morefor me, as while it's the worst experience to lose a child, there are others who've gone through this more recently. My heart is with each and every one of them, as while you never will get over it, you can get through with love and resilience. Fairfax Memorial way extremely gracious and kind during that horrible nightmare in 2009. They go above the standard, when it comes to children or anyone else. If not mistaken Patricia was her name, and the funeral director were authentic and compassionate. This is family owned and operated. For peace of mind, or an unexpected death, these folks are exemplary. I spend time at my son's grave, other children, and people I've known over the years here. The grounds are immaculate. There are so many beautiful trees and views, that allow a safe spot for grieving. I forgot which religious figure said "the most profound act of love is grieving." Here you or family and friends, can find a semblance of respect and peace at Fairfax Memorial. Also they are excellent with regards to communication. I'd like to tip my cap of respect for the 9/11 memorial. It's among the areas best, and a fitting tribute to our fellow Americans.

Fairfax Memorial Park is very efficient. That is the nicest thing that I can say about them. When…read moremy uncle (age 100) died, they handled the arrangements and service at their lovely chapel. We had around 100 people, including family from 3000 miles away, so we were all huggging and crying after the service. The woman in charge rushed us out like a drill sergeant because they had another service right after ours. It was brutal, and she could not have been more rude. The burial park is nice (even though they screwed up my uncle's headstone--a crooked date on my uncle's grave). But if you're lookng for sympathy and concern, make plans for your loved ones to go somewhere else. I certainly have.

I recently had the pleasure of attending a funeral service for a loved one at Wiseman funeral home…read more I was amazed at how helpful the staff was throughout the service. The facility itself is gorgeous and had plenty of parking. Most importantly, my Uncle looked amazing actually the best we have seen him in a long time. I was very pleased with the entire service.

Hi Michelle, Thank you sooo much for making my daughter look so Beautiful on her journey to meet…read moreour Lord. Thank you for recommending doing her hair, it looked just like her natural hair three years ago. We was very pleased with everything you and your staff did to ensure that our daughter, Dr. Erica Elaine Parris had a perfect home going. The presentation and released of the doves was Beautiful!! I recommend your services to friends and families. We wish you continued success with your business. Much Love and Blessings Always, Eduardo, Eva and Eddie Parris Eduardo, Eva( Eve) and Eddie Parris

I had a deeply disappointing experience with this business. Before any services were provided, I…read moreasked multiple times for pricing so I could understand the costs upfront. Each time, I was told "don't worry about it, take care of your family" instead of being given clear information. After the body was already transported to the funeral home, I was then presented with a bill -- despite my repeated attempts to obtain pricing beforehand. This is not a simple misunderstanding; it is a serious issue of transparency and professionalism at a time when families are vulnerable and grieving. This experience felt exploitative and unacceptable. I am in the process of filing formal complaints with the Federal Trade Commission (FTC), the Virginia Attorney General's Consumer Protection Division, the county consumer affairs office, and the BBB so that this matter can be properly reviewed. I hope this business reevaluates its practices so that no other family has to go through this.

If you love your family then don't bring them here. If a masjid forwards you to them... RUN. The…read moreowner is a greedy being that doesn't understand sympathy. After paying him the FULL amount, he tried to disrespectful remarks and upcharge the service. Don't let these 5 star reviews fool you... Nasser, you're one disrespectful being. Never ever call my family again. He didn't even let the masjid know about the janazeh prayer but wants to bother the daughter and lie on her name saying she was going to be paying extra... Muslim right? Lol how much do you make off depressed beings? Muslim right? Allah doesn't lie ugly. There's reasons why you've been disconnected from organizations. You're greedy.

I met one of the owners, he is very helpful during difficult time…read more My friend's husband passed away suddenly at night and she also had covid, so she won't be able to come to finish all the paperworks. Jeff was very patience and directed us what to do, step by step. Very recommended

Funeral homes are not something you review often or really want to, for that matter. The fact is,…read morethey're not something that you really ever want to deal with. It's an unpleasant business to be in, and the people who do this work know and understand that. They thus try to go out of their way to make sure that they give you the best service possible without being any sort of bother. I say this because I recently had my father-in-law pass, and we had to deal with funeral homes. And after the first one (whose name I will not mention) pretty much brushed off our family, we were more than a little despondent. Thankfully, we were referred to Colonial by someone at our church. I can honestly say, without a doubt or reservation, that they are the very epitome of what I said above. The folks at Colonial went the extra mile, even in some places when we didn't know the mile existed. They respected that my father-in-law was a military vet, and they understood that we were grieving, and they did their job, professionally, elegantly, compassionately and went well above and beyond, not just because he was a vet, but because we had a loss and they care passionately about their jobs. This isn't a 9 to 5 calling for the people at Colonial, but instead a passion. That is the sort of people that you want in this job. This is a family-run business and not just some "corporation". Thus it creates a personal touch that I don't believe is found often. My most fervent thanks, gratitude, and recommendation go out to them. In a situation where most families are already reeling from grief, they go out of the way to ensure that they are by no means adding to it...and in the process, they even take away a lot of the additional stress.

We are very pleased with the service we received from Baker-Post Funeral Home. When my mother went…read morein to make her final arrangements, the owners worked closely with us on every aspect of the funeral. They were patient, compassionate, and guided us through each decision, ultimately helping us set up a very reasonable prepaid plan. We have also attended several funerals at this location over the years, and the staff has consistently been professional, courteous, and respectful. The facilities are clean, well-maintained, and able to accommodate large gatherings. An added benefit is their ability to livestream services, allowing friends and family who can't attend in person to still be a part of the ceremony. Highly recommended.

As a family-owned business, they bring a personal, caring approach that's clear from the moment you…read morewalk in. The staff is professional, kind, and truly dedicated to supporting families with compassion and respect during some of life's most difficult moments. The facility is beautifully maintained, and everything is thoughtfully arranged to provide a peaceful, comforting environment. It's clear they take great pride in what they do and in serving the community with integrity.