I found the staff to be very efficient, friendly and helpful. I saw Dr. Park several times. I…read morenever felt rushed and he was very thorough. He listened to my concerns addressing them and explaining my scans and tests

Go to any other location even another Rush. Had an appointment and they cancelled it for no reason…read morethat morning. I showed up and they said not to worry they would get me into it because they had no idea why it was cancelled. I left an hour later because they still didn't get me into the appointment. Before I left they assured me they would refund the co-pay they charged me. They didn't do that of course. I went to the Chicago Rush for my appointment but had to drop off my imaging CD at Munster. They told me it would take 10-15 minutes and left 45 minutes later. Morons work the front desk and that says something about the office! If you can get past them it might be good but they could care less at the front desk! The worst part is I had to listen to their stupid nonsense stories while they sat around doing nothing for something that my 10 year old can do in 5 minutes.

Had a back injury when I was a kid that I never really had looked at. Fast forward 12 years, and…read moreit's still causing me pain (go figure). Went to one doctor who pushed for an MRI, and then never got back to me. Waited a few months and decided to head here (Pinnacle) and give them a go. Was in so much pain at the time that I couldn't even sit down without tears welling up. Standing at an always angle was my only relief. They saw this. They knew this. This visit occurred around spring time 2025 I went in, did the routine, signed a waiver to release my MRI to them, and got some blood work scheduled for a little later on. Left very hopeful and optimistic with how genuinely invested the doctor seemed to be in fixing me. Gave me a lot of info. I never heard back from Pinnacle. No follow up, no "hey we have your MRI results and this is what they show", no emails, no calls/voicemails, not even a letter. Nothing. Pinnacle ghosted me. The lack of follow up and being all around a caring and professional healthcare organization is not the reason for the single star rating however. The rating comes from the fact that nobody got back to me, yet I OWED THEM MONEY. I paid my copay, and thought that was it. Next thing I know, I have a collections agency calling me about a debt stemming from my visit here at pinnacle. Had absolutely no knowledge of it. And when I called, I got a woman with a nasty attitude basically telling me I'm an idiot because they always send out PAPER MAIL about money owed. So not only did I not get a letter at all, but in 2025, you can't CALL ME OR EMAIL ME WHEN YOU HAVE MY INFO?? This came at the perfect time too, because I was just recently laid off from work. So now my credit will take a hit because I NOW don't have the $300 I could've paid off months ago Nice place inside, but absolute trash. Would never recommend. I will never go here or another affiliated healthcare company again. It's hard enough finding people who care, but this is ridiculous. Screw Pinnacle

Physician owned hospital conveniently located in Crown Point. Incredibly upbeat staff from the…read morefront desk check in to OR post op. A true treasure!

THE WORST DOCTOR AND FACILITY IVE EVER BEEN TO. First visit (after waiting over an hour) the front…read moredesk staff was incredibly short and rude and not very helpful. Only to be brought back to Dr.Han who literally ran in an out of the room in about 45 seconds pushing me off to next week saying I had compacted ear wax and we can do a hearing test next visit after drops. I come back (wait another almost hour) only to be brought back told my wax was gone(not what I even came in for or the side I was worried about) before he ran out the room and never did anything else to test my hearing. DO NOT WASTE YOUR TIME OR RISK YOUR HEALTH VISITING THIS DOCTOR Or FACILITY!!

If I could give Dr.Han more stars I definitely would.He is a remarkable Surgeon and takes the time…read moreto know what your needs and concerns are. Very professional and has a unique ability to put you at ease. I would give referrals to anyone that needs a ENT physician. Great job Dr.Han for giving me a better quality of life!!!

The office staff is great, caring and knowledgeable! Dr. Covello is very compassionate about…read morefinding exactly what is causing your illness or issues! He made me feel comfortble, explained everything very clearly so I left well informed, takes the necessary time and took care of my health issues that no one else did! Highly recommended!

Dr Covello truly overcharges! I have never paid under $1800 for an office visit. Every visit no…read morematter how minor is considered surgery. When he pulls that camera out to look into your nose get ready to get billed $1800. Follow up visits after surgery are billed at $1800 too! I over paid him $500 which is due back to me but they refuse to refund my money. The guy is a thief and his office staff is no help either. And no he did not fix me.

I went to Care Pointe in Highland as I was having a problem with my ear. I was able to get an…read moreappointment quickly. It was suggested that I register prior to coming in which was a breeze. I found the staff and Dr Tarin to be friendly, caring and very professional. My issue was taken care of successfully at that first office visit. When I went back for a recheck Dr Tarin was very thorough and made sure that I was not having any other issues. My experience was very positive and I will not hesitate going back should I have a need.

Will never come back. I was seen by Dr. Cherukuri and he was very much in a hurry to leave. Must…read morehave been less than 5 mins. He told me he was gonna call me when my test results came in but never did..

UPDATE: Horrible experience with Doctor Bonynge. I'd give negative stars if I could. Took me a few…read moreweeks to get my original appt. I finally got in, we sat down &went through everything, I wasn't super comfortable, but I figured I would go ahead and get the epidural shot anyway because I was in excruciating pain & needed it. To get a little personal, I have anxiety when it comes to any medical procedures and I made the doctors aware of the situation so they suggested I get sedation. A week and a half later I finally get in to have my shot done. It was hotter than Hades in that office & was even hotter once you got back in the patient area. The bed they put me in was baking in the sun. It had to be nearly 80° and then they put a warm blanket on me. I sit down and my anxiety rampant. My blood pressure was high. My heart rate was high, and I had a Slightly elevated temperature, which are all symptoms of anxiety. They took my vitals every five minutes in a crowded room with constant beeping a blood pressure cuff going off every minute and then constantly telling me to calm down. As the timer went off every five minutes, I anxiety got worse. My Elevated temperature did go down to 99.4. And if you read the CDC says a fever is considered anything over 100.4. The doctor, then rudely comes over and tells me he cannot continue with the procedure because I must have some sort of infection. And then told me it was not possible to have an elevated temperature from anxiety. I've experienced this numerous times before I have been told by different doctors that it is completely possible to have an elevated temperature due to my anxiety, and I have read numerous studies from medical journals as well as information from the CDC that very clearly states heightened anxiety can cause an increase in temperature. When I explain this, he basically told me I was crazy. It wasn't possible. I have an infection. I have to go home. The minute I get home I take my temperature and it is a cool 98.7°. Just like I said no fever no infection it was caused by my anxiety. I called the office afterwards and ask them if I could reschedule my procedure but with a different doctor and she told me it was against policy and they wouldn't let me do so. After complaining she said she would talk to her supervisor and get back to me by the end of the day or at least the next morning at the latest. No call yet. Unprofessional, beyond ridiculous and I would say never come here and never see this doctor again I'm a little worried that he doesn't know that any of that is actually possible. Makes you wonder what else this doctor doesn't know. Here's a couple articles to enlighten you. https://pmc.ncbi.nlm.nih.gov/articles/PMC4843908/. https://www.health.com/mind-body/can-stress-cause-fever So after all of this mess and administrator calls me and tells me they will definitely give me a new doctor. They can even move me to a different clinic to have the procedure done and she's gonna see what she can do to get everything expedited and call me back and give her a day or two. Well, it's now been a week and she hasn't called me back clearly they don't care about their patients. I'm going to make sure I file complaints wherever I possibly can't about this place.

absolutely scam their email to check in states "new message from Practice Name" and after you…read morefill out all your information and go to your appointment they will try to charge you MORE than your copay! then CHARGE YOU EXTRA to process your COPAY!! DO NOT GO!

I had never been to a dermatologist before. I had several many annoying skin tags that for many…read moreyears were just there. Recently they began to cause irritation / pain. I went to see these folks and specifically Yelena Ozegovc to investigate my options. Great Decision. I 3 quick in and out visits ALL of my tags were removed with 100% efficiency & professionalism. These folks are good. Go see them you won't be disappointed.

Had Dr Renato Garachi , to biopsy and back surgery, he was great I would recommend this doctor,…read morevery kind very experienced, Dyer Indiana location