Seen within 5 minutes for a traumatic blunt fall. From the front office person with a caring…read morespirit, good listening, and attentiveness to the smile and welcome of Jason, X-ray professional-to the back room of RN Angela with her contagious smile and caring touch-to the professional integrity of time spent with our loved one- the impeccable care rendered by Dr. Robert Wycoff, we are so very grateful for your time and expertise. Bless you each one- you MADE THE DIFFERENCE- The Tom Johnsons Allen, Texas

My daughter came in experiencing severe anxiety thinking she was having heart problems and as she…read morewas getting tests done, the lady from the front desk was shoving papers in my daughters face trying to get insurance information from her as she was laying there crying and shaking uncontrollably. The doctor, DR. Laura Pumarejo, was very rude and VERY non sympathetic, pretty much rushing my daughter out of there with no answers. The doctor asked her if she had someone to drive her home if they were to give her meds and my daughter said, "I'm not sure, I don't know" and the doctor snapped back saying, "is it a yes or no?" My daughter just moved there and had no family to get her, they didn't even give her a chance to call anyone. Horrible bedside manner towards a very young, alone and scared girl.

Awesome staff, super clean, quick care. Couldn't have asked for a better visit. Dr. Passi was…read moreamazing.

Me and my roommate went to this ER and let me just say... Best ER! They get you in fast and then…read moretake their time getting you better! Kisha was our nurse and she was amazing! If all nurses had her attitude and kindness the world would be a better place. She even made us laugh despite being in the unfortunate situation that we were in.The young lady at the front was also very kind! You can tell that the staff there genuinely love their job and care about those who walk across that threshold.

I have visited this Texas Health Breeze Urgent Care twice and it has been a smooth, easy…read moreexperience! A few months ago I scheduled an employee drug test here for a new job. It was an easy in and out and I was able to get the results and paperwork back quickly. More recently, I had a health concern that needed antibiotics and possible further care for. I decided to return and had a wonderful experience. The wait time was a little longer, because it wasn't just the urine test, but I was still able to see an NP, Lindsey. She was kind, helpful and I appreciated her approach when it came to advocating for her patient's best care. Overall, I highly recommend this practice. It is clean, organized and professional. The scheduling is also very simple with online booking right on their website. I hope I don't have to return to an urgent care, but if I do, this place will be my choice! Thank you so much for your kindness!

I have been feeling awful for 4 days, so I finally decided to go to an urgent care facility, very…read morereluctantly. As soon as I walked in, I was greeted with two very friendly nurses at the front desk, and after about minute of entering my insurance and drivers license info, they immediately took me back to an exam room. The nurse was very friendly, asked how I felt, and listened to my answers. She did a Covid and flu test, and then askdd

I Visited this location yesterday and was greeted by the front office very nicely. I got taken back…read morefor testing and everyone was so kind, sweet, caring and helpful. The nurse, the CNA, the physician. Everyone. Highly recommend this location.

I have visited a few times and been very impressed. Once I needed a sonogram. They have a tech who…read morerotates to several locations. Waited two hours but when she came she did an excellent job. I believe this is an excellent place for quick care on weekends, etc.

Good providers but absolute trash billing team up north. They don't answer. Don't help. Don't…read moreresearch. Process payments under fraudulent names to avoid rejection after you explain they must remove your FSA card - which their initial notice offers btw. They billed under my name intentionally instead of my child, knowing insurance was erroneously still pending a COB update. This ridiculous place owes me $300 and now my card is frozen. Now they refuse to acknowledge the fake refund they pretend to give to the deactivated card. I would have better results with a Chatbot. They can't manage to have the AP team or controller login to the banks EFT/Ach activity to see the refund was attempted but not transmitted. This is beyond disgusting.

We had a great experience here when our regular pediatrician was closed after hours. My daughter…read morecomplained of a sore throat and I had recently had strep throat so I took her in for a strep test. The nurse was so patient when my daughter was scared to do the throat swab and the doctor was very helpful. Online appointments made it easy and the wait wasn't too long.

I've had prior bad experiences (told the doctor I was T1 Diabetic and can't take steroids, he said…read moreit wouldn't affect my sugar, my readings were very high for the next 48 hours and made me even more miserable. That's basic medical knowledge. This past time; I went in for an Xray of my heel. I'd fallen 10ft and landed on it. They had to give me a wheelchair because I was so immobile. Well Xray tech comes and takes me to the Xray room. She was very unprofessional. I was in severe pain and she kept, very assertively, telling me to place my foot in a very specific position. Well that wasn't easy and she was not patient. I physically couldn't do it without wincing pain, she didn't care at all. She was extremely unprofessional. Anyway, after that I'm wheeled back to my room and the Dr comes in with the Xray results. She says it's not broken and tells me to take Tylenol and RICE it... ...I was sweating it was so painful and she kept poking it. I told her that I had already done that and it wasn't doing anything. She shrugged and said she can't do anything. Fast forward 3 days and I saw a specialist who ordered an MRI, the specialist also helped me with the pain the same day of my appointment. MRI comes back and my heel is split down the middle. Long story short; I will not be returning to this place, and I will recommend elsewhere to others.

I went to Legacy ER for bronchitis and dehydration. During intake, I informed nurse of my severe,…read morelife-threatening allergies to penicillin and doxycycline. Despite this, nurse Pryra prescribed two medications, one of which contained penicillin. Thankfully, the pharmacist caught the error and prevented me from receiving the medication, potentially saving my life. I called back to ask for a doctor's review and was outright refused. Please take your health serious and avoid this clinic.

Do NOT go here. They do not care if you are in pain or not. Went in for a UTI, and the antibiotics…read morethey prescribed are not working- and they refused to call in different one.

Made appointment for 6:13 online. Filled out all forms and came in. You have to pay for your copay…read moreor any amount upfront before you're seen. Waiting for more than 45 mins. I have been to other ones. This is my second time visiting this place and I don't think I'll return. Not much service or care. This facility is new compared to other locations. Please be advised that the care may not be what you're expecting. Better to go to emergency room than coming to wait for a long time to be seen for your issues. Dr. Spent less than 5 minutes with me. Hope they can improve the service and their operations.

Having three boys it makes you a little expert about all the urgent cares in your area. We have…read morebeen to 4 urgent cares in Allen and so far Texas health breeze beats all of the other urgent care. Their facility is meticulously clean, modern and well equipped. They have an x ray technician on site which is a huge plus! I never had to wait and they are always punctual, honoring my appointment. E check in is made very easy using thejr website or app. So you don't have to come in early to fill out forms. Everyone is very friendly and so professional. I never had a bad experience. We used to drive to their location off 121 as we liked it so much compare to the other urgent care in Allen and are so happy that they opened a second facility closer to our home. 5 stars all the way!

Thorough, pleasant and efficient…read more Felt like I was well cared for by the nurse and provider. Also the office was very clean.

Friendly staff, short waiting times, and they do inexpensive in-house labwork. Nice atmosphere!read more

Insurance only no cash drove 40 min for them to tell me that. Places like this what the point for a…read morebusiness

I was greeted promptly, everyone was friendly, and I received great care. The only reason it's not…read more5 stars is the 2 hour wait to see a provider when I made an appointment online. There were 4 people in the lobby and 2 providers working. No explanation was offered but the provider was apologetic. Would I go again? Possibly, knowing I need to budget more time. The bottom line is I received great care, saw great people, and my prescriptions were handled promptly and efficiently.

Top notch urgent care center! The receptionist was very helpful and knowledgeable re insurance and…read moreexplained the fee I would pay. The intake person asked a lot of questions and the doctor was very friendly.