Reliable transportation On time…read moreDrop off on time Pick up on time Driver was very polite and knowledgeable

Ohio Ambulance failed to schedule an ambulance for my 95 year old mother. I had paid their upfront…read morefee and received an order number but they never scheduled an ambulance. Using an excuse to cover their incompetence they cancelled any ambulance for my mother. Essentially committing fraud and theft for not honoring a contract. They would not let me speak to management.

This company transported my father to home hospice and picked up his body later that week. In both…read morecases, they were more than THREE HOURS late, which might have been okay if a company representative didn't repeatedly call us with "updates" promising that the crew was "en route" or "minutes away." Those "minutes" stretched into hours. Obvious lies which led to disappointment and stress. In the end, it meant less time with my father when he was alive and too long with his body when he was dead. We were never offered an apology or anything resembling one. The crew members (who looked all of seventeen) didn't even make eye contact.

This experience has been amazing. First Transportation Solutions was recommended to me through an…read moreagency. I spoke with the owner Mia and we hit it off right away. She is very professional, very polite, and very dedicated to her company and clients. From the first day I started using the service till now it has been wonderful. Driver always on time, very pleasant, always professional and always considerate of my safety. It has truly been a Blessing.

From the owner: Reliable. Safe. Affordable…read more At First Transportation Solutions we are committed to providing safe, reliable, and convenient transportation to meet your everyday needs. Whether you're heading to an appointments, work, school, or anywhere else in your daily routine, we’re here to ensure you get there comfortably and on time

**Do Not use this company** They should be shutdown because…read moreit appears they hire incompetent employees. If I could give them 0 stars I would. I have a cousin that lives in McGregor Nursing home and she Cannot Walk. This last week her Mother passed away and she needed transportation to attend the Viewing. On Friday, 12/13/24, Penn Medical transport picked up my cousin from McGregor to take her to the viewing. She rode alone with the driver. No family members were with her. On the way back from the Viewing of her Mother, the driver had an accident. My Cousin fell out of the Electric Wheelchair on to the floor of the Van & the Electric Wheelchair Fell on Top of her. WHY? Because the driver was negligent and DID NOT STRAP Her in. She now has Broken Bones in her Ankle & has a Cast on. **And not able to attend her Mom's Funeral on 12/21/24.

From the owner: Penn's Medical Transport is a small business that is family owned. We are dedicated to catering to…read moreour clients needs. Our staff is certified in adult and children CPR,and wheelchair stability as well. Our staff guarantee punctual and proffessionalism. All vehicles are equipped with the necessities to make your Transport to and from your destination go smoothly.