A terrific service. Wheelchair accessible vans with ramps. My dad just rolled in and was safely…read morestrapped in for the ride. We were able to accompany him in a very comfortable minivan. Our driver Joseph was so charming and helpful. I highly recommend!

I had to arrange for my daughter to get picked up and taken to a surgery center and taken back home…read moreafterward. I'm in Florida and she's in Ohio. I was nervous about trusting someone with such an important task, but they were great. They even stopped and got her prescription for her on the way home. She said they were very helpful and prompt.

great company top of their business. efficient, courteous, professional. high quality service and…read moreskill.

From the owner: We are a non emergency medical transportation service for the private pay senior citizens of the…read moreCleveland Metropolitan, Ohio area. Our mission is to get the seniors safely and punctually where they need to go so their health plan of care is met, while minimizing the stress of the experience! We're equipped to transport you at any level of mobility. All of our staff and Drivers are HIPAA certified, as well as trained in patient and elder sensitivity, defensive driving, de-escalation, understand passenger trauma, safety and security features of the medical transportation products, and situation and response guidelines.  Our entire staff is trained and certified in First Aid/CPR & AED/PASS/CTAA. We treat every passenger with dignity and respect because we see them as family.  That's why this company was started in the first place!  Call us at 216-314-0383, or visit us on our website: 1stclasstopchoice.com Sincerely, We Care!

St. E's called before 3:00 to transport my mom back to her nursing home. After the third call they…read morewere told that the shift that starts at 6 pm was assigned to her. They will show up after 7. The nurse said this is typical.

Mercy Health Youngstown Ohio has contracted with Physicians Ambulance for discharge transport to…read morefacilities. Their Case Management team has been directed to always use this company. My family member had been scheduled in the AM for a transport to a facility at 2:30 pm. That number was pushed back hourly, finally at 8:30 pm we reached out to the Case Manager who had a soul and agreed to reschedule until the daylight hours and temperatures were not single-digits outside let alone the overnight shift at the facility would be receiving them, etc. I would suggest that you look elsewhere for transport. Emergencies or delays do occur however this egregious disregard for the patient's well-being as well as lack of professionalism in scheduling are evidence that this company is not equipped to provide the minimal level of medical transport that should be received in 2024 in the US. It is interesting, they flout on their website that they have "proprietary software to maximize the number of on-time transports..." As I understand, this is very commonplace with this company. As their current President, Jason Hess states on the website: "We are the choice of so many not because we are perfect, but because we know we aren't perfect; yet we pursue perfection each and every day." Admission is the first step to recovery. Now on to Step 2, Jason.

**Do Not use this company** They should be shutdown because…read moreit appears they hire incompetent employees. If I could give them 0 stars I would. I have a cousin that lives in McGregor Nursing home and she Cannot Walk. This last week her Mother passed away and she needed transportation to attend the Viewing. On Friday, 12/13/24, Penn Medical transport picked up my cousin from McGregor to take her to the viewing. She rode alone with the driver. No family members were with her. On the way back from the Viewing of her Mother, the driver had an accident. My Cousin fell out of the Electric Wheelchair on to the floor of the Van & the Electric Wheelchair Fell on Top of her. WHY? Because the driver was negligent and DID NOT STRAP Her in. She now has Broken Bones in her Ankle & has a Cast on. **And not able to attend her Mom's Funeral on 12/21/24.

From the owner: Penn's Medical Transport is a small business that is family owned. We are dedicated to catering to…read moreour clients needs. Our staff is certified in adult and children CPR,and wheelchair stability as well. Our staff guarantee punctual and proffessionalism. All vehicles are equipped with the necessities to make your Transport to and from your destination go smoothly.

I'd like to say anyone can drive you to an from a location. But, it takes a veteran company like…read moreElite Transportation to trust your love ones to. Great company to work with. The drivers are well versed on transportation safety, customer service, an professional behavior. The Home Health Aids specialize in making every client feel like family because who wants their loved ones left in the hands of individuals they don't trust. I past Elite Transportation & Home Health Aid fliers out to everyone I get a chance to because I trust this company to handle your loves too.

From the owner: Elites Transportation & Home Care mission is to enable individuals with disabilities to achieve…read moretheir maximum potential by encouraging citizenship, responsibility and self-reliance. And to provide compassionate care to our senior citizens who want to stay in their own homes as they age. It is very important to us that we hire staff that you can trust with your loved ones. To ensure this trust Elites Transportation & Home Care make sure that all staff has a BCI background check and for extra safeguards we also list all staff under the Retained Applicant Fingerprint Background Check (Rapback) system. follow us on Facebook @elitestranshomecare