just nowNew-Edit Delete I'm incredibly disappointed in the…read moreservice we received from Senior Helpers. This company was referred to me by a close friend of mine who used them years ago, so I decided to give them a shot when I needed to find care for my mom. Perhaps they have gone downhill since that time... Honestly, I initially had a good impression of Alex, the owner, when I spoke to him. He seemed like a caring and compassionate person. What he promised in the services his company provides sounded like exactly what my mom needed. He said that all the home health aides are trained, will bathe and clean my mom, feed her, help her with her PT exercises throughout the day, will do light housekeeping related to my mom, and accompany my mom to her doctor appointments. However, in execution, the home health aides that they sent my parents were NOT well-trained, were unreliable and unprofessional. My mom is currently very weak and has lost alot of her mobility due to a lengthy hospital and rehab stay. She had recently been diagnosed with advanced lung cancer and was also dealing with side effects from her cancer treatment. We communicated that we needed trained aides that could come and help my Dad care for my mom during the day. We needed someone that could help bathe her and change her, encourage her to eat, and help get her up out of bed throughout the day to sit up and do her PT exercises so she can regain her strength. The first aide they sent us was a 75 year old woman. She was nice, but unfortunately needed my Dad's assistance for literally everything. She basically would wait for my Dad to do most of the work, while she looked on. She was also afraid to do any PT exercises with my mom because she said she was too weak. Not sure why we are paying $37 per hour for someone to watch my Dad do most of the work. She would be better suited to be a companion, rather than a home health aide that actually performs tasks to help my mom. The second home health aide they sent us had a bit more experience than the first aide but she was oftentimes on the phone chatting. We are not talking about 1 or 2 phone calls during her shift. We are talking about multiple phone calls throughout her shift. It was as if my Dad was interrupting her phone call when he asked her to perform some task for my mom. She kept saying she would get to it. Oh, I'm sorry, were we interrupting your phone call? Again, not sure why we are paying $37 per hour for someone to keep delaying helping my mom because she wanted to finish her phone call. And today, she left my parents' house in the middle of the day before another home health aide could arrive. When I spoke to Cynthia, the scheduler, she indicated that the aide was supposed to wait until another aide arrived before she left. She left my parents hanging with no help. Very unprofessional behavior. These were supposed to be two of their "top" aides. I can't imagine what an aide that is not considered a "top aide" by this company is like. On top of all that, we also received an invoice from this company that had errors. When I called to point out the errors, Jennifer, the lady from billing, was defensive and rude. She kept interrupting me when I was talking. We are absolutely DONE using this company. Thank god we were already using another home health aide service and have decided to give all our business to them instead. It was clear which company was a well run home health agency with trained home health aides, and which agency was just sending random people not fully qualified to care for someone in my mom's condition. All of my mom's care needs were communicated to Senior Helpers beforehand, but I guess they weren't listening or didn't care. I'm truly upset and regret that I wasted my parents' money by using Senior Helpers when they weren't that helpful at all. Definitely not worth the cost of nearly $300 per day for their services. We'll gladly pay the other home health agency for their services because they are absolutely worth it. Health aides that actually help my parents and don't add stress to an already difficult time.

I recently needed help caring for a family member who was leaving a sub-acute care facility to be…read morehome on hospice. The hospice organization I worked with used FirstLight HomeCare, so with some trepidation I contacted them. (I was a little skittish, because decades ago, we'd hired a caregiver through an agency for my late father-in-law, and despite the agency's screening procedures, she had stolen from him.) Amanda at FirstLight eased my concerns when I first met her, and my experience with the caregivers she supplied made a HUGE positive difference during the time my loved one had left. The aides were unfailingly caring and kind, concerned about his needs, and treated him with care and consideration. I can truly say that I don't think I could have survived the last 5 weeks of my loved one's life without the help provided by the FirstLight caregivers.

I used Home Instead Somerset NJ to care for my husband while I was away when he was recovering from…read morea serious injury. The Caregiver was excellent, she made sure he was safe, happy, and well cared for while I was away. I was able to relax knowing he was in good hands. I highly recommend Home Instead!

From the owner: Home Instead of Somerset County, NJ provides in-home care services to Somerset, Hillsborough,…read moreBasking Ridge, Bridgewater and much of the surrounding area. Services include Personal Care, 24 Hour Care, Live In Care, Companionship, Alzheimer's, Dementia and Parkinson's Care, Errands, Transportation, Medication Reminders, Meal Preparation and more. Extremely personalized service consisting of the highest standards and customer service. We invest heavily in recruiting, training, supervision and support of our exceptional caregivers to deliver a superior home care experience. For a free in-home care assessment, please call us today!

There is a reason that Parker at Somerset often has a long wait list and was the top of our list as…read morea subacute rehab facility. The care team you receive focuses on each individual's needs. The care team meets with both resident and family member for the subacute rehab facility to discuss the care plan of action and goals. The subacute suites have ample space and privacy curtains and doors for patients to have rest and a quiet stay. Each room in the subacute facility is private, so no patient has to share the space. The beds are twin long adjustable beds. There is a large bathroom with plenty of safety bars and space for a short stay. We had planned on 20 days, but it ended up being only a 4 days stay. The staff is primarily Filipino and kind. Some shared their journey that brought them to nursing care and a rehab facility. While there are several Parker locations, Somerset is the only subacute facility. It's roughly a 15 minute drive from Robert Wood Johnson hospital. Many people are concerned about the quality of the food at a subacute center. Parker gave menus with at least two options per meal and a static list of always available items. You can have the opportunity to meet with a nutritionist to discuss personal goals and food challenges. They accommodate every meal to meet patient needs or requests. You do need to request salt, pepper, and butter, but it's better to be able to add than have everything over seasoned. There is a round the clock refreshment station available with juices, water, coffee, and tea. The upgraded facility is really beautiful and set back into the landscape, providing privacy for residents. There are plenty of areas to gather outdoors with the help of staff to exit or enter the building. There is a cafe designed for families visiting with patients. It's cash only and you can purchase a salad, soup, or sandwich. They also offer some of the hot meals available to residents so you acne sample what's available. The check-in process requires signing yourself in and out of the facility. It's very convenient and the by your second visit, the person at the front desk will recognize you. I highly recommend Parker and want to thank nurse Christen for welcoming me and showing me kindness while adjusting to the facility.

I went to Parker Rehabilitation following hip replacement surgery. The facility was topnotch but…read moretheir aftercare and follow up was terrible. I was discharged on Friday the 24th and told I would hear from support in 48 hours. As of today the 29th I have not heard from anyone! I have left multiple messages to multiple people and still haven't received any answers. I live alone and was told I would receive PT at home as we'll has home health care for help with everyday chores. Seven days have past and now another weekend will be upon us, will I receive help next week? I would not recommend Parker for Seniors who live alone.

Synergy's staff was so professional and helpful. Bianca and Tom were there for my family the entire…read moreprocess the home health aides were wonderful with my mother and take excellent care of her. They all mAde a difficult situation much easier. I cannot recommend them enough.

Within 24 hours my mom became very ill and was unable to walk. I had a Christmas party to go to. I…read morecalled Tom at Synergy Home Care and he was able within 2 hours to get someone to stay with my mom overnight. I can't express enough the care they provided, the follow up calls and the compassionate they provided during this difficult time. Do not hesitate to call them they went over and above for us!

During a very difficult time for our family, Assisting Hands was there for us! Each caregiver…read moredemonstrated exceptional care and always with compassion. Regine, Sa-anne and Ino were beyond the best and can not express our gratitude enough. Kerri, the Care Coordinator worked with me to assign the perfect care that would fit our schedules. She went out of our way to ensure we received exactly what we needed. I highly recommend this agency to anyone looking for caregiving without the worry.

From the admin staff to the caregivers themselves, my family and I were extremely happy with the…read morecare my Mother received. The Health Aids were always on-time, totally professional, skilled and compassionate.