My car wouldn't pass for my son's driving test. Although we didn't go to their school, Pires Auto…read moreschool volunteered to sponsor my son and let him use his car for the test. He passed. Thank You Pires Auto School.

0 stars Do Not Recommend. I signed my son up for the accelerated week. It was $725 for the program…read morepackage. At the start of the class, I paid the $50 registration fee and provided my son with a check for $250 as it is stated on their website you can make payments in installment. On Friday at the completion of the class my son was told that he could not book any driving hours until his balance was paid in full which then forced me to pay $425. He passed his test and was told to call/text to book the driving hours. He texted Paul, one of the owners and teachers of the school, who did not answer my son until he sent an email on his 3rd attempt to schedule driving hours. Paul replied to my son that he was unavailable for immediate driving hours and that the school was booking into October. Also it's 1 hour of driving per week which means it would take 12 weeks to complete his driving hours, which to me is unacceptable. This is not stated on their website. My husband called the school to see if there was any way to rectify the situation or obtain a refund. He spoke with Alicia, who is also an owner/teacher, and she proceeded to speak to my husband like he was a 5 year old child. Disrespectful and demeaning towards your customers is not the way to run a business, especially when they are making an investment of $725 for the program. Alicia told my husband that they do not give refunds and that learning to drive is a very important lesson that cannot be rushed and must be taken seriously. No kidding, but I signed my son up for the accelerated program for a reason and was unaware that it would take weeks before he would even get a single driving lesson from them. Never mind the fact that Paul called my son "untrustworthy" when my son had told Alicia that I had made the full balance payment via credit card and she marked paid on his class card without an actual receipt of payment.

When my son initially started the class it seemed great. There is an option to do all of the class…read morehours in one week or spread it out. He chose to do it all in one week. Then started scheduling his driving hours with the teacher/owner. They come to your house and pick you up and bring you back which I thought was convenient. One morning my son was waiting for the teacher to come pick him up. He was in the front room which has a huge bay window and watching for them. We have a huge driveway and that particular morning had a few kids being picked up by their parents. So there were multiple people waiting by the front door including my husband. About 30 min. later my son is still waiting and finally sends her a text asking if she was coming. She replied, I was there and you never came out. No horn honk or anything. I decided to call her later that evening and she was quite frank with me like my son just didn't come out cause he wasn't ready or watching or something. I asked if she could please waive the fee of 40.00 (which she was now going to charge me) for him being a no-show. I explained how he was waiting for over a half hour and we had multiple people leaving the house and she never even pulled up to the front door so he could see her. She pretty much said no. So, 2 appts. later she said to my son, make sure you bring me 40.00 next time. I put it in an envelope and asked for a receipt, which I never got! We did know about this policy in advance but knew we would never miss a pickup. They do not budge so just know that now! Then when all was done it was time to schedule his road test at the RMV so my son did that. Since we do not have a car with an emergency brake in the middle section we were planning on using one of the school's. They will let you do that for 150.00. So he texts the owner and tells him when his road test is, 3:00 one afternoon, and he responds, Oh we only do road tests with use of our cars in the mornings. Well what??!! Never once did they tell us that. I even went to a parent class. How is a kid supposed to do that. Not going to have him skip school to pay them 150.00 to use their car to do a road test when I have already paid them 715.00 dollars!!!!! Absurd and not accommodating to say the least. So we actually borrowed a car for 100.00 from another driving school at his 3:00 test and he now has his license!

This school is a complete disappointment and needs to be investigated. I was charged for my CDL…read morepermit even though it was clearly listed as included in my tuition. That's dishonest and unacceptable. The CDL training itself is completely unprofessional and unorganized. There's no real structure, no consistent instruction, and the instructors don't take the time to actually teach or prepare students properly. You're basically left to figure things out on your own after paying thousands of dollars. Even worse, I noticed clear unfair treatment among students -- white students are allowed to retest sooner while Black students are made to wait much longer. That kind of discrimination has no place in any educational program, especially one that's supposed to help people build careers. If you're serious about getting your CDL, save your time and money and go somewhere that actually trains you and treats everyone equally. This place does not.

I regret signing up with 160 Driving Academy in Brockton, MA. They advertise a 4-week program to…read moreget your CDL, but that's far from the truth. I finished my training, got my learner's permit, and was ready for the road test. Other students told me the wait for the test was about 3 weeks, which was already frustrating but seemed okay. Now it's been 7 weeks, and I still don't have a test date. The branch manager, Jennifer, has been incredibly rude and unhelpful throughout this process. She ignored my texts and calls for days. When I finally got her on the phone, she just said, "I don't know when you'll get a test," and then hung up on me--not just once but several times! It's clear she doesn't care about the students once they've paid their money. To make things worse, I emailed customer care over 24 hours ago, hoping they could help resolve the situation. Still no reply. At this point, I feel completely abandoned by this school. This delay has cost me so much time and money. I could have started working by now, but instead, I'm stuck waiting with no answers or solutions. If I had known this is how they treat students, I would have gone to another school, even if it cost more. If you're thinking about going here, don't. Save yourself the frustration and look elsewhere.

This is by far the worst driving company. All she cares about is the money. Very disrespectful…read more Please don't make the same mistake I made do not waste a penny of your money on this company.

I won't recommend this Driving School to no one at all.. try to schedule an appointment either…read moredon't pick up the phone or they tell you that they will call you back when they never do,.. or no one pick up the phone and it goes straight to a voice mail.. Also cannot understand what they are talking to you the owner it's a very unprofessional person and in responsible too....Last but not least they have a car giving driving lesson with the engine light on I WON'T RECOMMENDED AND THE MONEY AND TIME IT'S NOT WORTH IT

Don't waste your money! My child signed up for this school because of the cost. Does "You get what…read moreyou pay for" mean anything? I found the experience with them to be less than ideal.

(Review also on Google)…read more I haven't driven in many years because of constant moving and life situations. This year I renewed my permit and searched for an driving school and found BBB. I IMMEDIATELY realized why the school is 5 stars. Just the way Mr. B instructs and teaches, he's very calm, patient, funny, and at the same time informative. Just a FEW lessons and you will feel amazed on the techniques he teaches. No intimidation, no discomfort, and 100% judgement free. I got my drivers license with ease and no faults. Even if you have practiced, I would recommend at least a class with Mr. B, because he will show you everything you need to do for the test. He will teach you the best techniques to make everything simpler! Scheduling is also very lenient on your availability. As for COVID safety, masks are required for lessons and Mr. B provides hand sanitizer every session.

I used their sponsorship last Thursday and the owner/sponsor was absolutely amazing!! Hegave me…read moresome tips and tricks made it comfortable. And I also passed I couldn't believe I actually passed my first time!!!!