Great experience. My old audiologist could not do in ear measurements. Dr. Carol has the proper…read moreequipment. She adjusted my hearing aids to fit my deficit frequencies exact. My two-year-old hearing aids are working better than originally set up. My previous audiologist tried to tune them up last year, but I still could not hear properly. Now I do not miss any conversations. Dr. Carol spent a long time with me making sure they are working properly. I am extremely pleased and highly recommend her. She was patient and answered all my questions Her experience and talent made all the difference. I have been wearing hearing aids for the last 12 years. This is my third set of hearing aids. Organized office and they follow up with phone calls, which is rare these days.

Hearing test, Checked my hearing with several test , very friendly, very knowledgeable clean office…read more. Allowed me to take home a set of hearing aids to get used to them .

I believe I have hearing issues and wanted to set up an assessment. The Dr. called me at 7pm at…read morenight just to ask me probing personal questions (medical treatments non ear related, my mental health, other very personal things). Then she essentially told me to check myself that I was imagining things (not verbatim but the message was clear). All this probing ended with her saying she couldn't perform an assessment and I should go to Kent. Could have just started and ended with that ma'am. Got off the phone and realized how inappropriate and uncomfortable that entire situation was. If you want someone who actually believes you and will provide help, don't go here.

Dr Japour and Michael are the BEST. I have been to 4 different hearing businesses since moving to…read moreOhio. This is the last and the best. I can hear now and have so much technology to help me hear no matter where I am. They ran many tests and were very thorough before even thinking about newer hearing aids. I can't say enough being so pleased

Dr. Chris Whitten is a knowledgeable professional with the degrees to prove it. I had a broken…read morehearing aid and although he was very busy he was able to see me the same day that I called and replace the broken part. That is what I call great service! Also, his rates are more than reasonable. I have confidence that you will be in great hands in his care. The community of Stow is fortunate to have him.

Joe is the best! Took his time and worked with me to create the most accurate test as possible.read more

I'm new to hearing aids. Joe Baker is highly skilled in doing the hearing exam (involves asking me…read moremy history, a physical exam, then my sitting in a sound-proof booth and listening and responding to various tones. I got an "audiogram" from this. Joe is cheerful and friendly and put me at ease. His receptionist-and-more, Tom, is very helpful. I believe my hearing loss was not disastrous, but I was annoying people by making them speak loudly and repeat themselves. Also, I sometimes had to pretend to hear when I didn't. Joe guided me through the process of working with my insurance to get the best price. It turned out to be less than I had feared. I've been wearing the hearing aids for three days and I do see a difference. My fencing coach says he was getting tired of raising his voice in order to coach me, and I also now understand everything he says, whereas before I sometimes asked him to repeat or just tried to guess what he was saying. The hearing aids are tiny, almost invisible, and easy to care for so far. I am doing a happy dance over my experience.

Dr Faldowski and staff were very pleasant and explained everything with clarity. This was all new…read moreto me so I am very appreciative. Jenna, a young woman working towards a career as an audiologist, is receiving wonderful training from well qualified mentors. On top of this, I'm feeling grateful for my new hearing aids!!

The place to go if you have tinnitus. The Dr won't oversell you but will lay out the options and…read moregive you information and time at no pressure.

My mom is a client at the Medina Beltone. However, she is in lockdown at her long term care…read morefacility at the moment, so when one of her hearing aids went on the blink, the nurses there gave it to me to take to Beltone. When I checked online to see if Medina was open, I saw nothing to indicate otherwise. But when I arrived, there was a sign on the door saying they were closed due to Covid. This is fine, although I would have thought hearing aids were an essential business. Also, there was someone working in the office. So I called the local number which went to a national service telling me to contact Twinsburg. Feeling somewhat frustrated, I did so. And I have to commend Janine at the Twinsburg office for going out of her way to help me avoid a drive to Twinsburg. She offered several alternative solutions resulting in an appointment on Tuesday in Medina. Thanks very much to Janine for all the help. I truly appreciate the great customer service.

My dad's hearing aid stopped working. He's 94, lives in Akron and I live in Virginia, I was just in…read moretown for a visit. I was able to speak to Janine in the Twinsburg office and she suggested I bring it in. She is covering multiple locations, but was flexible so that I was able to meet her at the Twinsburg office. Due to Covid, she came to the car to retrieve the hearing aid. She determined it would have to be mailed to the factory and I worried how my dad would be able to get to the office to pick it up. At 94, none of us want him driving far. I was so relieved when she offered to drop it off at his house when it came back! That is incredible customer service! Beltone has an amazing employee!

now ohio hearing and audiology expect expert audiologists…read morecourteous professionalism I especially recommend Carly Wohlfeizer she made a small change to my setting which made the world of difference

Dr. Kim Gill was absolutely perfect in fitting and finetuning my hearing aids…read more She is courteous and bright-- a delightful professionaL I highly recommend her for your audiology needs.

Solid audiologists Up to date on latest developments…read more Knowledgeable about all brands Never pushy about selling new products well worth going to audiologist vs on line purschase

Dr.Karilyn Ryder and assistant Carol are so very nice. I am always greeted with a hello and a smile…read morefrom them. They are very professional and a pleasure to know that they are there for you. Dr.Karilyn is patience, and don't mind answering questions and your concerns. It is a pleasure to know that your doctor is very knowledgeable about your hearing aid and she encourage me to wear my daily.