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    Caravana Estates

    4.0 (1 review)
    Closed 9:00 am - 3:00 pm

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    2 years ago

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    Home Improvements by Tim Allard

    Home Improvements by Tim Allard

    (22 reviews)

    The follow-up customer service has been disappointing, unfortunately…read more After waiting several months to have leaks in my new awnings addressed, and after experiencing multiple rainfall events that clearly demonstrated the system installed by Home Improvements by Tim Allard is not adequately configured to handle the water load, I contacted the office and sent several text messages to Tom. Unfortunately, the response time for follow-up service has been extremely delayed--measured in months rather than days or weeks. The gutters on the awnings installed by Home Improvements by Tim Allard overflow significantly during normal rainfall. Before purchasing and installing the two 62-foot awnings, I specifically asked whether the system would be capable of handling the expected surface water runoff. I was assured that it would. However, it does not. Eventually, Scott returned to inspect the issue and acknowledged both the overflow problem and the need for an additional downspout. I purchased these awnings with the expectation that they would include a complete and properly designed drainage system capable of performing their intended function. I am now being told that I must pay an additional expense to install the downspouts necessary to make the system function adequately. This is not what I was originally told, and it raises a concerning question: Why would a system be sold and installed if it was not sufficient for the job from the start? I trusted Home Improvements by Tim Allard to provide a complete solution. Instead, the project remains incomplete, and I am left with overflowing gutters--a problem that did not exist with my previous system. I believe this issue should be corrected without additional cost to me, as the current configuration does not meet the expectations that were established at the time of sale. I hope this matter can be resolved promptly and fairly.

    We requested the complete replacement of all 44 jacks uner our manufactured home. They did an…read moreamazing job, the crew was fantastic and did the job in 2 days. Thanks to the entire team for a wonderful job.

    West Coast Mobile Home Improvement - Aguanga CA -Brand new LVP and Drywall and paint in manufactured home living room.

    West Coast Mobile Home Improvement

    (75 reviews)

    I have worked with Kevin Metzger multiple times from West Coast Mobile Home Improvements. He's…read moreproven himself to be honest, dependable, professional and very knowledgeable. We had him repair a trim/siding issue we had. He came up with a fantastic solution which saved us a bunch of headaches and money! He's helped us with a bathroom leak situation and spotted a serious duct problem while inspecting the area under my home. He took pictures and explained the problem with improperly installed ducts. He provided a very reasonable bid while communicating solutions that were reasonable and very affordable. My most recent experience, was a flood in my kitchen. Although I received a "cheaper bid" for these repairs, I didn't hesitate to use West Coast. I knew it would be done correctly, on time as scheduled and with proper materials. Eric completed the work today and I couldn't be happier. Eric arrived on time, communicated clearly, left the job site pristine, and smiled as he left completing the job in a very timely manner. I'm very particular and rarely write reviews. My experiences are worth sharing. Quality workmanship is hard to find! Thanks Kevin, Eric and West Coast Mobile Home Improvements. Well done!!

    Requested a quote, booked an appointment for today and no call, or a text regarding my appointment…read more I've been waiting for 2 hours. When u call them, it rings 3-4 times then rolls over to another number. There's a live person who answers call and says, no Representatives available to take your call? Concerning. Going to move on.

    Caravana Estates - mobileparks - Updated July 2026

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