Fast svc, super clean car, friendly staff, inside and outside well maintained at all times, even…read morethe bathrooms!!

Absolutely terrible experience at Beaches Carwash. We brought in our brand new Chevy Tahoe and paid…read morefor both an exterior and interior cleaning, only to have the vehicle returned to us in worse condition than when we dropped it off. Right away we noticed the front floor mats had clearly not been cleaned despite paying for them to be done. We also found dried broken leaves and yard debris inside the vehicle that absolutely were not there before. To make matters worse, items inside the car were missing -- including a coaster from the cup holder console and the interior handle from a rear passenger seat. When we brought this up, Selena immediately became rude, aggressive, and accusatory, repeatedly asking if we were "sure" the parts were there. Yes, we were sure. We are not crazy people and know exactly what was in our own vehicle. One of the employees even admitted he personally cleaned the area and confirmed the piece had been there. After searching through the car ourselves, we eventually found the missing handle tossed into the trunk soaking wet, proving it had been removed during cleaning and carelessly discarded. Instead of apologizing and making the situation right, Selena spent the better part of 15 minutes gaslighting us and treating us like scammers when all we wanted was our vehicle returned in the same condition we gave it to them -- except clean. The dashboard wasn't even wiped down properly, which really says everything about the quality of the "detail" service. After nearly 45 minutes of frustration, we finally left and called to speak with the general manager, Greg or Gary. He was no help whatsoever. He flat out told us the owners "never give refunds" and the best they could do was redo the service immediately. We explained we live an hour and a half away and did not feel comfortable returning after how we were treated, but he refused to offer any reasonable solution. He even said he would need to "check the cameras" before replacing anything we claimed was missing. This was one of the worst customer service experiences we've ever had. The entire staff looked miserable, the management was dismissive, and the service itself was careless and incomplete. Avoid this place if you value your vehicle or expect basic professionalism.

Every time I go to Prime Car Wash I expect a clean car without an excessive wait for the wash and…read moreshine to be done. And I will admit I have never been disappointed. The quality of the work being done on my car is exceptional. For the price Prime's car wash is worth taking my car to this site exclusively. The staff at this site are always friendly and accommodating.

Service is amazing! Love my usual young adults who assist with detailing -- Alan, Antonio, Quinton,…read moreand Jay -- great customer service!

Read before spending the $$$$…read more Revising my rating. I had Cory come out for "my annual maintenance" a few months back. Initially I was pretty happy with it, not like I was on his first treatment that was incredible. But for $2000 plus a large tip it should have been. I also question any reviews without pictures! This year he was here and said he had "new and better ceramic" than he hid last year. He was in and out of my house in 4-5 hours. Last year he had the truck for 3 days. It was roughly $1800 ($1300 from Ford for door damage they did and had to be repainted). The last $500 came from me. Fast forward to today. I wanted to get the front end wrapped in the clear protective product. They told me they couldn't do it since I already had ceramics on the truck and it would not stick. They came and ran their fingers over it and said "you had 9H ceramic put on this truck twice in two years?" I said yes. They said well the clear will HAVE NO PROBLEM sticking to this truck. That should not have been the case! So now after the clear protectant goes on I am RE-DOING THE FULL CERAMIC on my truck with a 2 year coating for the same cost as my original coating with Wash Ninja (who really is a one man shop. Cory speaks in "we and us" but it is only him doing the work) Do yourself a favor and go to a business with a facility to do your Ceramic INSIDE. Find another Ceramic Coating business to go to. Revised review. Fully read update above! Wash Ninja is not your everyday detailer. Wash Ninja is FAR beyond anything that you could expect. The level of professionalism, pride, and quality of work are second to none. I did something that most people may be hesitant to do. Myself included. I took a brand new ~$100,000 Custom ordered 2022 Ford Superduty F-250 Platinum with the Tremor package and dropped it off for three days with Wash Ninja. I will not lie; I was a little nervous about handing over the keys of my dream truck to someone I had never met before. After meeting Cory and the subsequent conversations, the level of professionalism and attention to detail changed that nervousness into comfort. Wash Nija delivered my truck back in, well, stunning condition. The pictures do not do the truck justice. You cannot reproduce the visual effect of the ceramic coatings in an image. Wash Ninja is not the cheapest service out there. Ask yourself this: "I have one shot at doing this right, and the company could ruin my vehicle with the right tools in the wrong hands. Is that a risk I am willing to take?" If your answer is "I am not willing to take a chance" (and you really should not be), then stop your search for the right company now. Don't waste more time researching and calling around. Sure, check out their reviews. I have yet to see another company or business of any kind with all 5-star reviews.

I took my car for a wash because the sprinkler system at my hotel sprayed reclaimed water all over…read moremy car, leaving big water spots. The car wash representative helped me select an economical wash that removed the residue. I was happy the wash results and the personal customer service.

Simply put...Ross kicks ass. Jacksonville is far superior to Gainesville. The service and…read morepoliteness is simply incomparable. I'm beyond happy I decided to move.

Love this car wash. Does a great job on my truck exterior, vacuums work great and they even have…read moreglass cleaner and all purpose cleaner spray bottles available. Steven Howard at the Southside Blvd location was very helpful and answered all my questions and was actually a big reason I signed up for the membership. He was prepping cars when I washed my truck the other day and folded the mirrors in and did a very thorough job of doing presoak and power wash (I'd been down an unpaved road the night before and picked up some dirt and bugs.) Highly recommend!

Have left a review on here before haha anyways fav car wash place ever live really close by,…read moreamazing staff, it's fast and efficient and always get compliments about my car

The people here are great - super nice. But BEWARE THE CAR WASH! You WILL guaranteed have…read moremicroscratches that will absolutely ruin your paint finish. And it will void the warranty if you have a ceramic wax coating as well. They tell you they have an option to "pull the brushes back" but multiple workers there said that only worked sometimes. This was my experience there. Again, great people here, but definitely stick to a spray or hand wash for the look and longevity of your paint finish.

I contacted Taylor to detail the interior of a car I was about to sell. He came out, looked it…read moreover, and was completely honest with me - the issue wasn't the cleanliness but damage to the carpet, and a detail wouldn't really help the sale or the carpet. He advised me to go ahead and list it, and if I had trouble selling it, we could look at replacing the carpet. It's rare to find someone who puts a customer's best interest ahead of making a quick buck. Taylor could have taken the job, but chose honesty instead. That kind of integrity deserves recognition. The car sold within 4 hours of posting it!!

I have not utilized his services but he was very helpful with my needs and referred me to someone…read morewho can help

My work truck was covered in pollen and needed a deep clean outside. Nick O. Was very helpful and I…read morewas extremely happy with the job that was done while sitting inside the truck the entire time. The vacuums were strong and there were plenty of them on sight as well as a self service Matt cleaner, sink, clean rags etc...there was even an air hose for blowing out tight spots (*****) Five Stars!

Their license plate scanner is pure garbage. Every time I go there, having paid for the monthly…read moreservice, I have to wait for the attendant to enter my plate. It's 2026.

This is the best car wash that we have found as it doesn't leave rub marks on the paint. The…read moreavailable drying towels and vacuums are a bonus. We are members so you have to use it often to get the value for the $$.

had no spray, no soap to wash rubber mats, vaccums were ok. lowest wash was $15. Didn't think it…read morewas worth my money at all

Fast in and out. Three wash options…read more It is touchless that we have been looking for. Very reasonably priced considering the value that you are getting. If there is no one to wait for that service is fast!

Docking a star since the $8 wash is no longer worth the money. I have gotten the $8 wash a couple…read moreof times now, since the first one didn't do an undercarriage wash. I thought maybe it was a malfunction or something, but when I got an $8 wash again this morning, I again didn't get the undercarriage wash. The car also wasn't as clean as my previous washes. There's still dirt and bird poop on the car. If you come here, pay the extra $1 for the Elite wash. Your car will at least come out clean and you'll get the undercarriage wash. The Standard and Premium washes are a waste of money.