I have never had a good experience with car dealerships, whether buying a car or having one…read moreserviced. This was my first truly positive experience, and I can recommend Nick 100%! The entire process was quick, easy, and thoughtful. Nick genuinely cares about providing a great customer experience. He answered all of my questions, took the time to explain everything, and advised me on the best options based on my needs. I am truly grateful and amazed by his exceptional customer service skills. People like Nick make such a difference in the car-buying experience! Thank you so much, Nick Ahmad! You are truly appreciated!

I had a great experience today at Gunther Mazda and wanted to recognize the team that made it so…read moresmooth. I first spoke with Arlette the day prior and explained exactly what I was looking for. She was quick to get all the information back to me via email and followed up with a text, which I really appreciated. Shortly after, Jodi called to follow up, answer my questions, and go over available inventory. She was attentive, kind, and genuinely funny--I felt comfortable right away. I was very upfront that I don't enjoy going to dealerships and wanted the process to be as quick and straightforward as possible. I had my vehicle appraised ahead of time and sent Jodi the information via text. By the time I arrived, she already had the full breakdown ready for me. The process was smooth, efficient, and as quick as it could be. Frank in finance was also great to work with. He was friendly, transparent, and easygoing. He clearly explained the available options and made the process feel comfortable and stress-free. I've been with Mazda for the last six years and was considering making a change, but the CX-50 Turbo ended up being the perfect fit for me--and the car is an absolute dream. Overall, a really positive experience from start to finish. I would absolutely recommend Gunther Mazda and this team.

The best car buying experience we ever had…read more Jerry was the most professional salesman I've ever dealt with. The rest of the staff was friendly and courteous.

My experience at Gunther Kia was very disappointing…read more I've been working with Jerry since January because my current lease is up in July. Back then, he told me to wait until June before looking at my options. Recently, I found a vehicle on Kia's website at a price that worked for me and sent it to Jerry. He told me they could make that deal happen. I also explained that I was over my mileage allowance and still had two lease payments remaining. Jerry assured me that wouldn't be an issue and that Gunther would take care of it. Based on that conversation, I came into the dealership today. I made it clear that I would have my kids with me and needed the process to be as quick as possible. Unfortunately, I sat there for almost an hour before Jerry even spoke to me. He took my keys about 30 minutes into the wait, so I couldn't even leave. When he finally came over, he handed me a deal sheet that was over $100 a month higher than the payment we had discussed. At that point, I just asked for my keys back. A manager came over to explain the difference, and one of the reasons was the two remaining lease payments. I reminded them that Jerry had specifically told me those payments would not show up in my new payment because Gunther was going to take care of them. The manager acknowledged that I had been given incorrect information. I looked Jerry right in the eye and told him that felt very deceptive. If I had been given accurate information from the start, I never would have wasted my time coming in, especially with my kids. That's not the level of honesty or transparency I expect when making such a major financial decision.

I recently purchased a vehicle from Taverna Jeep, and overall my experience was mixed. The…read morehighlight of the process was working with Jamaican Mike in sales. He was knowledgeable, professional, and genuinely helpful from start to finish. Mike took the time to answer all of my questions, made the buying process straightforward, and never made me feel pressured. His customer service was excellent and definitely made a positive impression. Unfortunately, the delivery experience did not meet the same standard. There were issues that made the final handoff feel disorganized and less smooth than expected, which took away from what had otherwise been a good experience. After such a strong sales process, the delivery fell short of expectations. That said, I would still recommend Taverna Jeep--especially if you're able to work with Mike. With some improvement in their delivery process, this dealership could offer a truly great overall experience.

If this dealership wants to sell cars, they certainly do not act like it…read more To give credit where it is due, my salesperson, Edward, was great, honest, and tried his best. Unfortunately, management completely set him up for failure. The lot was so disorganized that it took two full days just to locate the keys and dig out the Jeep I wanted to buy. When Edward asked his managers for assistance, they completely brushed him off. The worst part of this experience came down to deceptive financing practices: Bait-and-Switch Pricing: We originally agreed on a $1,000 discount on the vehicle. However, once we reached the finance office and I declined their extended warranty and GAP insurance, they retaliated. They claimed that due to my credit, they had to add the $1,000 back on. Instead of adjusting the base vehicle price, they forced a $1,000 "protection package" onto the contract that I explicitly refused, stating they would not sell the vehicle without it. Unauthorized Contract Changes: I entered the deal intending to be the primary buyer with a co-signer. Without my prior knowledge or consent, finance restructured the paperwork to make my co-signer the primary owner. This co-signer has phenomenal credit, completely invalidating the finance manager's excuse about lender-mandated fees due to my score. Misleading DocuSign Documents: They altered terms and wording on the digital documents right before signing, locking us into paying an extra $1,000 under false pretenses. Between extreme disorganization, wasted days on the lot, and predatory finance tactics, this was an unacceptable experience. Edward was the only bright spot. I will be formally reporting this dealership to the Better Business Bureau.

I'd highly recommend working with Gary in service extremely professional and knowledgeableread more

This is the first service advisor to tell me to take my car to another mechanic. Appointment was…read moremade at 8AM. They took my car back and waited until 10:15AM to tell me they were just looking at it. 20 minutes later I was told both my top, and bottom lights had to be repaired per HYUNDAI. I explained what I was told by a HYUNDAI tech and my research, that the car only needed to replace the DRL light if the headlamps were working. I was told to take my car to whomever told me that. Even worse, SERVICE ADVISOR ANGIE PHAGOO, advised me that I would have to make another appointment because the guy that repaired DRL was out that day. I could have been told that from the onset. I am now looking for a mechanic to help. Since 2012, we have leased or purchased all our vehicles from RICK CASE HYUNDAI and KIA. I would say that ANGIE PHAGOO has left a bad taste in my mind regarding RICK CASE.

I recently purchased my new car from here and overall I had a great experience. I saw an ad on…read morecars.com for a Ford Fiesta S 2015 and called them straight away. The customer service was great and I really felt like I was apart of their dealership family. Since I had been in a hurry, my brother and I didn't get anything to eat so while I was waiting to receive my keys, the receptionist offered her very own apple. I, of course, took it and ate it happily. I should be returning tomorrow so I'll be able to give a thorough review then. However, I honestly did enjoy my experience here and loved how close proximity it was to where I'm living. Super happy with my car and with how they handled everything.

Worst place ever. I drove there one time with friend's car as it was on recall. Before I even…read moresaid anything , the employee said we don't touch Canadian license plate cars. I said I was just inquiring about the recall. He wanted to hear nothing. I realized that this was not the place I would ever do business or consider to buy a car from. No wonder their cars don't sell. I also see Massey Yardley has poor rating. I guess my treatment was typical of how they are.

I had an amazing experience with, Vanessa, Silverman, and Mo! he was extremely helpful, they…read moretreated me with honesty, kindness and respect throughout the entire process if buying my car, they were extremely patience and every step of the way, they never made me feel pressured . thank you for such a positive experience! I highly recommend them to anyone looking for a professional, honest kind team. I will be a loyal customer to Rick Case Acura Plantation. Just the best.. I am Truly grateful for all your help.

I've been a loyal customer of Rick Case Acura since I moved to Florida, and over the past 10 years,…read moreI've had four leases with them. When I first started, I met Mo--a young, enthusiastic salesman--and now, he's the sales director. This time, when I knew I needed another lease, I reached out to Mo again, and as always, he was quick to help. Even during COVID, when prices were high, he worked within my budget and got me exactly what I needed. This time, Mo introduced me to Sebastian, and I can't say enough about him. Sebastian is incredibly knowledgeable about every feature of the vehicle. He and the team were so accommodating, letting me set the timing around my busy travel schedule. I told them my dream car, my budget, and they made it happen. I was in and out in under two hours! I fell in love with the Acura Integra sport package, and they kept it within my budget. Sebastian was fast, efficient, and so detailed--he even took care of my SunPass, license plate, everything. This team is outstanding. Whether you know exactly what you want or need guidance, they listen, they care, and they work with you. If you're thinking about a new vehicle, go see Mo or Sebastian at Rick Case Acura. They're like family to me, and I can't recommend them enough. I'll be back for my maintenance soon--don't hesitate, you'll love it!

Took my Maverick here for service and used their valet service, truck was returned spotless. Highly…read morerecommended.

I had my 2021 Volvo S60 Recharge repaired here after a collision on the rear driver side, mainly…read morethe rear quarter panel and wheel rim. The bodywork on the quarter panel itself turned out great, genuinely looks brand new. However, the overall paint and finishing work has been a repeated problem. I had to come back once already for paint blemishes on the rear left fender and overspray drip on the left taillight, which they fixed quickly. After a recent thorough detail, I found additional issues that point to broader quality control gaps during the repair: paint overspray on the windshield wipers and interior trim, clearcoat residue and buildup near the driver side roof that left a visible imprint even after attempted removal (photo attached is after attempted removal), and heavy weathering and scratching on the wheel that was supposedly freshly painted just two months ago. When I returned again to address these, the manager initially dismissed the clearcoat issue as a pre-existing scratch and the wheel weathering as unrelated, and became visibly frustrated when I pushed back. He only acknowledged a possible repair-related cause for the clearcoat issue only after I pointed out the matching overspray on the wiper blades, which he had not yet noticed. He attempted a temporary polish/wax fix on the wheel rather than addressing the underlying coating failure, and is now sending photos to the wheel manufacturer with no timeline given for a response. This is a Volvo certified collision center, and their stated standard is doing the repair right the first time. Unfortunately, that has not been my experience here. I am giving 2 stars to reflect both the genuine quality of the quarter panel work and the real, unresolved issues plus an unsatisfying service interaction. I will update this review based on how the remaining issues are resolved.

They remain supreme!!!…read more Service and extended kindness! Everyone from sales to service are tops! Shoutout to James. Justin and Allison

I'm a female. I drop my car off and take their free ride home. Don't ever do that, watch your car…read moreand make sure they do the work. I changed my transmission fluid, one year later they tell me it's dirty. They said they made a mistake After I questioned them. They tell me I need a new battery, I replace it, 3 months later the battery dies. I ask to have a tire check because it had a slow leak and a plug was put in, they couldn't find any plug. A few months, a flat tire. They tell me i need a new air filter. I said no, went to another auto place and they showed me my 6 year old filter. not even dirty. Looked like new. Now I have to wonder. How many oil changes I had and the transmission fluid I changed. Did they really do the work or could there be this many coincidences? This review is for Honda Holman in Ft Lauderdale Florida

David made this the easiest, most stress-free car buying experience I've ever had. I've already…read morerecommended him to my friends and family--that's the highest compliment I can give!

When I found The Deal Creator on Yelp, I thought the glowing reviews MUST be exaggerated. As a…read morebusiness owner myself, I know it's virtually impossible these days to get 34 5-star reviews from 35 total reviewers. Well, now it's 35 5-star reviews after my excellent experience with this company. David is not only a bonafide expert in the art of buying/selling/leasing cars, he is a gentleman and a "people-person". He clearly enjoys helping his clients and he certainly helped me a great deal.

Had the best service experience at a dealership in my life. 90% of it was due to my Service…read moreConsultant, Jessica Walker. She delivered the most important thing when your vehicle is having unexpected mechanical issues, consistent communication that did not require any action on my part. Every day, sometimes twice in a day, I received a call just to provide an update on the diagnostic being performed to identify the issue. The fact it took a while to diagnose was totally overshadowed by the amazing service. I'm a licensed insurance agent/adjuster for 33+ years and almost never purchase extended warranties or "insurance" protection on technology. Because I was purchasing a German car, I made the exception and it paid off. For that reason, I also recommended going over your extended warranty options with the sales rep at time of purchase. It is not for every situation, I would still take the time to review. My decision to take it made my service experience even better. They explained my benefits clearly before we got started, provided a loaner while they diagnosed the issue to confirm warranty coverage, and got me in and out of the loaner with ease. The entire experience, start to finish could not have gone better, all things considered. The dealership is always sparkling clean, staff members helpful and polite, with a nice variety of vehicles to check out during my visit. Additional compliments to their business and service center set-up and operating procedures. Streamlined to keep things moving and the staff and customers happy. Thanks again Jessica!!!

For several years, I have used this CarMax location to sell my vehicles but have never made a…read morepurchase. The selling process was simple with no hassels. I brought my vehicle to the main front lot where they provide an adjustor to check the mileage and condition to provide a price that CarMax will honor for seven days even without purchasing another vehicle. The offer price is firm with no negotiating. Today, I walked the massive back lot for a gently used vehicle which have different options every week. The two beautiful corvettes at the front of the lot were very inviting and at a decent price. Did not buy today, but will keep checking.