I used to think of the taxi company as a 5 star taxi but not anymore. They went from being pretty…read morereliable to now being somewhat reliable. They used to be really great at answering their phone during their business hours but no so much now. Now they only answer their phone when they feel like it. There was this one time I've called multiple times within a few minute period and each time I've called it went straight to voicemail after the phone rang 5-6 times before going straight to voicemail every time I've called. I said to myself, I'll try once more. The final time I've tried calling a guy picked up and I've said something about no one answering and the guy lied and said "The phone was turned off". If it was turned off well then the phone never would rang once, it would've gone straight to voicemail. I'm upset with him that he did in fact lie to a pretty loyal customer and he knows I'm a pretty loyal customer cause he picks me up often. When he picks me up I would always tip him good. So lying to loyal customers who tips good is a HUGE mistake, that's how you lose them. There were countless times where I would be sitting in his backseat when the phone would ring. He would pick answer and the caller would ask for a cab and the driver would say "I'm sorry but there isn't one available". I'm thinking wow, why is he lying to them? He told me once that there's only around 5 people that he's only wanting (or interested in picking up) and that I was one of them. I think it is because I tip him good and the other 4+ customers most likely tip him as well. He has told me that a few callers filed complaints against him and the boss will be hearing another complaint from me. Time for the boss to fire him and hire a new driver. The company's now losing a loyal customer. Too bad so sad.

Ride with them at your own risk !…read more Run down vehicles and long wait times await you, as your told 5 minutes and usually ends up being 25 - 45 minutes wait time ! That's why I travel with Captain's Cab... Newer vehicles, very clean and very reliable and courteous drivers !

The young man who picked my toddler and I up at the airport had offered to take all my bags and…read moreload them up while I got my daughter in the car but ended up leaving my main luggage on the curb! I had only noticed once I got to my destination and when I called him, he claimed he had brought all the bags in. Not true because airport THANK GOD had found it on the curb. Was not able to reach anyone or have anyone from the company retrieve it since I had to go in person after a long day of travel. The driver did not know how to adjust the car seat and there was no water available either.. would have been nice after a flight. Needless to say, will not use or refer this service to anyone.

I have been using Premier Car Service for several years now. Clean cars, professional driver , well…read moreattired, on time and fair price. They do it right

Supposed 2 pick meal up, it was already paid for. Called back 3 times, said he's coming. No food no…read morecall 2 say sorry. Out 40$ bc no pick up. Actual female owner aware, asked 4 proof fr ccard, sent it- That was a week ago. Used to be reliable, nope! No apology fr driver or manager. Manager/boss is female. She doesnt care either. Would give no stars but can't

We spent two days in New Glasgow and my husband was on course so I had no transportation. I phoned…read moreCentral Cabs and I got the name from the cab I called that was recommended by the Hotel Staff. It was raining and I explained I wanted to make two stops. The first company gave me the name of this company saying they were much too busy to make 2 stops. Well I must admit I felt a little put out. So I called Central Cabs and I found a new favourite business They were so helpful on the phone Then the van arrived I must admit I was not even sure how to open a van door Problem totally mine let's just say when it comes to driving or vehicles I pretty much would be on the bottom of the list which is why my husband pretends he needs our car . A little game we play that says I don't drive but we pretend it is because he Needs the car Don't feel badly for me because when I do drive I am probably the driver in your day that could cause road rage After all that I have to say I love this cab service It was the owner himself that picked me up He is retired military and hard to explain but he had that presence that made you confident and perfectly safe Discussed what route and charged very little for the extra stop In our crazy world it gives me great faith in our military A great and honest service with amazing owners As in the military he was a team player not just about the service and money! So give them a call and try for yourself But don't say I cause road rage because I am not too sure how retired he is lol Jeannie D Stone