Dan M There was definite escalation in my home, on your part, by following me around my kitchen and into my office. This, along your last minute insistence that I should "pay in advance" and my reply that I do not pay contractors in advance of completing any job. At that moment you walked around the hallway and back into my kitchen to announce to me that you would not complete the job. This was just fine. At that point you should have just quietly departed. Instead of leaving promptly, you stood over my 5' frame, with your 6' and 200 pound frame with furniture stacked all around which was entrapping me. Then complained to me that I had somehow been critical of you with simple questions and the rescheduling. The last escalation was the statement about the $400 permanent air filter I have in my home for people who suffer with allergies and asthma. All of these unnecessary statements demonstrated escalation on your part. It was apparent to me that you simply needed to leave my home, promptly instead of arguing. I pay all of my bills, promptly. I have excellent credit. It wasn't your work, nor your equipment. It was simply poor business communication during the visit at my home. read more

Melissa B, We are sorry to hear you feel that way, we have evidence that completely proves a completely different story. Fortunately, We have the right to refuse service from customers that target and bully our staff. We always operate professionally, provide only the best customer service, have been serving this community for nearly 50 years, and look forward to serving customers that provide mutual respect towards others. read more

Our basement was flooded with sewage. Captain Clean started pumping within an hour of me calling them. Within 24 hours most of the filth was removed. They continued on the job for another week removing sheet rock, power washing and disinfecting. They did an amazing job for us and made a shitty situation so much better! Captain Clean is the best. read more

I recently had Captain Clean in for both carpet cleaning and duct cleaning on 2 separate days. All of the workmen, 3 in total, were friendly, professional. explained what they were doing, etc. Very easy to work with. Would highly recommend. read more