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    Capt. Mike's Marina

    5.0 (2 reviews)

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    5 years ago

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    13 years ago

    Great time! Nice people! Fair prices! What more could I ask for? I would highly recommend this marina.

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    Sheltered Cove Marina

    Sheltered Cove Marina

    (16 reviews)

    If you want a Regal Boat, go to Sandy Hook Yacht Sales. From day one, Sheltered Cove Marina, in my…read moreopinion has acted worse than any used car dealer with whom I have dealt. Run, don't walk from this place. I placed an order for a new boat at the Edison Boat Show. The boat I was interested in was discounted for the show. No MSRP was listed on the boat, as was done by the other dealers. Mark Hattman told me that the MSRP was $80,000 above the discounted price. When I got home and did my own calculations, I realized that Mark had lied to me. He no doubt did this, so that when I saw other boats, I would think I was getting a great deal. After arguing for 5 days, I finally was refunded my deposit. But I really wanted the Regal. So, I placed an order for an incoming boat. Again, I should have walked away when I saw the rider to the contract. The boat was finished and left the factory the same day. It arrived at Sheltered Cove Marina the next day. I received a text from Mark, that the boat had arrived, but that they would not prep the boat until payment was made in full. Full payment was made the following day via wire transfer. I also received texts from the salesperson asking me when I wanted to come in for him to show and explain the boat to me. I was scheduling with him for the following weekend or the second weekend. That is when I received a text from another employee, telling me the boat would not be ready for five weeks after full payment was made, which by this time was two weeks ago. This was after Memorial Day weekend. Since they had my money, there was no rush for them to get my boat in the water. Their pre-delivery inspection missed that the flag pole was missing and that the ski tow pylon was missing. First they tried to claim that they were in storage on the boat. Then they realized that they had not been included, and I finally received them from Regal. They expect me to install both items, something that they should have done. The table base, for my Magma grill, was in the contract. They placed a generic piece without a pedestal to connect my grill, improperly using pan head screws instead of oval head screws which is what was called for. I argued with Mark Hattman and finally he would get the $149 piece if I brought the boat back for servicing at the end of the season. I would never use them again. Plus, what was I do for this season? Upon receiving the boat, I found the Bimini top had been ripped. They would not have told me in my opinion, if I had not found it. They did in fact give me a new Bimini, which I had to place myself. What service? Lastly, Mark Hattman promised me in writing that I would get the extended warranty included. I had it in writing. He forgot to send in the paper work, so I ended up with the basic warranty. In my opinion, the people at Sheltered Cove, especially Mark Hattman, just wanted my money, baited me into making full payment to get my boat, and then ghosted me. Read the other reviews, my situation is very similar to the other complaints. S.K.

    Been a customer for two years spending over 5 k in slip rentals plus . Now his year I asked for a…read moretemporary trailer storage of 2 weeks when in between homes and they advised me it would be $300 for the two weeks as they don't offer a prorated fee. I understand they run a business but raking loyal customers over the coals is unacceptable . They nickel and dime everyone and I will be looking for another marina !!

    Capt. Mike's Marina - marinas - Updated May 2026

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