They responded to my upstairs flood in no time at all, and this was after hours. The remediation…read morecrews did an excellent job and returned my rooms back to normal. Very friendly and knowledgeable employees.

If you look at my review history, you'll see that I usually write positive reviews. However,…read moreworking with Flood Response has been one of the most painful and inefficient experiences. We had a flood in our home in LaQuinta more than a year ago. We hired Flood Response to handle the clean up. They sold us on their experience working with insurance agencies. So we also hired them to handle the rebuild. THAT WAS A HORRIBLE MISTAKE! It's been more than 13 months and we are still not finished. While insurance delays are certainly to blame - this company did nothing but cause more headache. In January, I threatened to move the rebuild to another company. They promised to have the rebuild completed by Coachella (April). It's November now and our house is still not back together. The company has been completely incompetent all around. -- Unreliable - They changed our general contractor a few months into the project after he had done zero. They new one was equally awful. -- Non communicative - They promised to send us weekly update emails to inform us of progress - didn't happen. -- Lazy - They've had our personal belongings in storage for 13+ months now. Our insurance was slow on approving an repair inspection, but once it happened, Flood Response told them they had the wrong couch (they didn't). It's now been 4 months since that inspection and we still don't have a report on repair. They also sent the report to a completely different insurance claims company. -- Crooks - during the rebuild, one of our water heaters exploded. We had them quote the repair and it was 4x the price of another vendor. BEWARE! They are terrible with insurance. They might be find for remediating a flood. But DO NOT trust them with a rebuild.

We are undergoing a remodel of a 1957 Palm Desert house that needed TLC. Arizona Tile has been our…read morego-to for shower tile, our flooring and more. The staff people are all really helpful - from locating inventory to providing samples so we can match. Everything we ordered was ready when they said it would be (if you're in construction mode, this is crucial). And the selection is pretty epic. Our problem isn't finding something- it's narrowing it down to the right thing(s). We are just about here every weekend. Gabe, Carlos and staff have taken great care of us.

I'm at the end stage of completing the building of a brand new home…read more... I didn't realize that the really stressful part wasn't even with the Architect, or getting the permits, which was a little stressful. But it's the last minute making of selections for kitchen and island countertops and shower floors and walls and all those extra things that make the house special..... yet super time consuming, and can be very intimidating to walk into a store making sure you have the right dimensions and sizes and color combinations! Thank God my great contractor recommended me to Arizona tile. But you see , walking into their superstore, with all their selections, trying to decide between which type of stone and tile, etc., made me extremely overwhelmed and even more stressed! But then one of the sales designers atArizona tile, walked up with a big cheerful smile, and asked me the question that I most needed. She said, "how can I help you?" And help me she surely did! Not only was Debbie extremely knowledgeable about all the products and materials that Arizona tile carries, but she went above and beyond to ignore my ignorance about so much regarding the finishing processes of my showers and bathrooms and what I needed for my kitchen! Within 10 minutes of me showing her my blueprints and me trying to tell her what I was going for, it was like she was inside of my head already, knowing where to show me and how to direct me to the right places within the store. She answered every one of my 1 million questions with patience care and ultimate customer service! She treated my project like it was her own home. She went through my house plans all three bedrooms, all four bathrooms, some of which required special accommodations, like my steam room bathroom, and just made everything looks so easy as she helped me through the selection process! She is one of the kindest, most caring sales person I've ever encountered, in my 48 years. And that is not an exaggeration. I come from a background of home developers, and managed a large customer service department, but it's a whole different process when you're building a custom home yourself by yourself. There were ideas and suggestions that she offered that I would never have considered, until she presented them to me. Beyond her wonderful customer service, Arizona tile is also set up for the ease of the customer and they present a can-do attitude about everything you bring to their table. Debbie, I'm grateful for our "HOPE" connection, and even more grateful that Providence allowed me to have you as my designer. As you can obviously tell, I would recommend this place and especially Debbie, to anybody who is remodeling or building a home. I would have ran out of there too overwhelmed had it not been for Debbie. And It's night and day from trying to go to a big box store or even a smaller custom tile and stone retail store. And despite how busy she was every time I came in, she would spend some times up to two hours with me until everything was just right, and when we ran into a snag or a problem, she wouldn't stop until we had a resolution that was just perfect. Thank you, Debbie, for making me feel like I was always your only customer even though there were many other people who were in need of your assistance. I just can't say enough how much you made my dream home really come true! Thank you and God bless you and may this new year be especially good to you.

David and his team did an amazing job with our kitchen remodel at first, we did a 3-D design. They…read morehelp us a lot realizing and see the entire picture. The work in the last friendship was amazing They reached every expectation that we had for a project we want to do our master bathroom in the future And there will be the company that we hire to do our next project Highly recommended.

Mier and Carlos are the real deal! they are detail oriented and have such vision, precision and…read moreexpertise! they're friendly and professional. They essentially do most jobs you could think of, very comprehensive. Highly recommend!

We had our bathtub removed and inserted a 5 x 7' shower latest greatest. It is so well done. It is…read moreabsolutely beautiful quality of work. Everybody that came in here seemed to know exactly what they were doing and really put some effort into it now recently, we had them install a laundry room where we could put a washer dryer in the bathroom in the back of the house where we do all our all of our living, watch, etc. as you get older, you need the larger shower you need the more convenience of where your washer dryer is so they just completed it today. The washer dryer fits perfectly and it's gonna be lovely. We really appreciate all the efforts.

This was my first remodel project so I had no idea how it would go. I wanted to convert a bedroom…read moreinto another master, with a bathroom and extra closet space. Guillermo was very patient with all my questions and took the time to explain every step of the way. The Desert Pride team completed the project within the proposed time frame. They were professional and respectful. I highly recommend Desert Pride and plan to use them again for my future projects.

Oswaldo and his team were extremely professional, and we couldn't be more pleased with the results…read more Their scope of work included repairs and updating, including cosmetic work as well as pouring a new porch and entryway. Their attention to detail and follow through made it a very pleasant experience. We will definitely contract with them on our next phase which is bathrooms.

Unlike many contractors, Oswaldo and his team are punctual, communicative, reliable, and highly…read moreskilled in their craftsmanship. I hired them to do a kitchen and two bathroom remodels, and I cannot overstate how impressed and pleased I am with the overall experience and their high quality work. Do yourself a huge favor and hire Ursa General Building for your next home project. Like me, you will be happy that you did!

We had a superb experience with Mike and his team at Unique Touch. Professional top quality service…read moreat a reasonable price. They made our floors look brand new. We are very happy customers and highly recommend them!

We had several area rugs that had some stains and generally needed a good cleaning. Also, our sofa…read morehad some staining that we wanted removed. Albert did a fantastic job! All the rugs and the sofa look like new when he was finished. Albert is also a super nice guy.

If I could give ten stars I would do so. I procrastinated about having my kitchen renovated…read morebecause other contractors couldn't do the entire project requiring me to find painters, plumbers, electricians etc. Juan has his own crew that does the entire project from demolition to final details. Being a perfectionist I was happy that every one of his crew was as conscientious and concerned with details and completing the job including some specific requests. I opted to have them install cabinets they constructed in their shop which allowed unusual sizes and even a narrow broom closet door which gave my washer/dryer a built in look. I am beyond thrilled with the results.

Way too overpriced. Quoted me 5 times what other people were quoting me for a job involving 35sqft…read moreof tile.

I want to give a huge shoutout to Jesse at Bedrosians for helping me through this entire process. I…read morehad been waiting years to find the perfect flooring color for my home, and Jesse was incredibly patient and knowledgeable every step of the way. He took the time to walk me through all the options and helped me choose a material that would actually be sustainable and practical for my house--not just something that looked good in the showroom. I already had an installer lined up, and he initially had some concerns because he wasn't familiar with him. Jesse immediately stepped in to make sure everything checked out, confirmed that the company and process were reputable, and coordinated closely to ensure my materials were properly released. He also took the time to review the entire process from start to finish, which gave me total peace of mind. Jesse was honest, open, and never pushy, which made the experience so much better. I truly couldn't be happier with the service I received and highly recommend working with him and the Bedrosians team.

Definitely work with Jesse Martinez! He has been great!! He found the slab I wanted in a different…read morecity and arranged getting it to my destination. I went back to him to order tile for two bathrooms because he was so great with the first purchase.