The guest service is close to the bottom. Their guest relations manager is hard to get. She is…read morenot responsive never returns call. We had 8 rooms booked for 3 nights. The internet did not work at all. The front desk promised a 20% reduction. Since than we are trying to get hold of the person onsite we booked it through. She has been ghosting us Guest Relations is terrible Responsiveness. Horrible Their rating is below 1 star

We stayed here for two days around June 22. It is an older hotel but it is run well and I would…read morestay again

Stayed here while in the area for a softball tournament…read more Good parts: 1. The breakfast was phenomenal. I loved the variety of options, especially the hot options. They even opened it early for us which was greatly appreciated. 2. The suites were pretty spacious. It was easy to move around. There was also a lot of space to put our things and keep everything organized 3. I didn't go in the pool but it looked really nice. The patio area is also great for cookouts. Where they need improvement: 1. There was sand in my sheets. It was obvious the staff did not change not the sheets after the last guests. 2. The layout was a little tough to navigate. I get the appeal but I was with a large group of blind people who had a hard time finding their rooms. 3. The vanity light stopped working. It worked the first night but didn't work after that.

Fairly nice hotel. Quiet with many different suite options for all your needs. However the…read morepillowcases are quite slippery and the pillows are not firm at all and keep falling off the beds. So it is hard to get a good nights sleep. Also the Hilton app said there was a breakfast taco bar and this turned out to be a lie. There was no such bar. I was sad. I was promised breakfast tacos and didn't get them. Just waffles and bagels and watery eggs and bacon. And cereal. And bad mini muffins. No taco bar. Me want tacos. Me sad.

Our family originally went to a restaurant two doors down from The Standard, but we were so…read moredisappointed that we decided to leave. Since we had parked right next to The Standard, we chose to give it a try for lunch--and it was the best decision we've made in a long time. The hotel was beautifully decorated for Christmas, creating such a warm and welcoming atmosphere. The restaurant itself was just as lovely. We were a party of five, including a 14-month-old baby, and our waitress could not have been more accommodating. Another great convenience is that the hotel also has parking available in the back. I only wish I had taken photos! We started with appetizers--crispy calamari, mussels, and chicken wing lollipops. For our entrées, we ordered the French Dip sandwich, the Carnegie Reuben, and two Standard burgers. We also asked for a kids' pasta. Expecting the usual penne, we were surprised when angel-hair pasta arrived. Our little girl had never tried it before, so we requested a substitution. Although our waitress explained that angel hair was the only pasta they typically have, she returned moments later to let us know the chef was going to get penne just for us. That level of service truly stood out. The food was amazing, and the service was exceptional. We enjoyed our visit so much that we are even considering hosting a family wedding and a baptism here. Highly recommend The Standard American Hotel!

We really wanted somewhere to sit outside and this was the only option. We were the only ones…read moreoutside and our service seemed kind of annoyed that he had to keep coming out to us. Unfortunately, he had a mess up where he told us something was gluten-free and when we double checked with someone else, we found out that it was not. Thankfully, the other man who was working at the bar advised us and told us that the kitchen would make the meal Gluten-free for us, which was awesome. We really liked it. Also got a wedge salad with steak which was really good. I'm so glad we clarified things because it could've been a real health issue if we didn't. I think the server needs to be l educated on the severity of allergies and to ask instead of assuming if he isn't sure. We also ordered an apple pie and asked for iced cream on the side and it came out on top. There was also so much liquid floating around in the dessert. We didn't even ask to send it back because it was already a tense interaction with him as he just seemed annoyed our entire time there. Barely ate the dessert and when I had mentioned to him that we asked for the ice cream on the side I don't think he understood and asked if I wanted a box to take it home but I just said no. I just barely ate it and took it as a $14 loss. We were going to get one more drink because we were enjoying being outside even though the service wasn't that great, but the server ended up l bringing us the check, which we hadn't asked for yet so we took it as a sign to just go. I think we just got stuck with someone who did not like his job and was unhappy he was there and unfortunately it did taint our experience. Would potentially go back if we notice someone else working outside.

Colt's Neck Inn is amazing! The staff were very friendly and super helpful. The room was very…read moreclean and well maintained. The continental breakfast was available at 6:00am on the dot! The location is very convenient and quiet. I was visiting Asbury Park and for the quality of hotel for the price it is unmatched. Let me also mention that it is tremendously dog friendly. There was a note in the room on the complimentary bottles of water that said "We are so happy that you are here." There was a sign in the lobby that mentioned doing all things with kindness. These are good people. Definitely coming back!!

Do you like streaming police body cam videos on YouTube? This place has a couple on there (not for…read moregood reasons). To start, this review is 2 years late as we stayed there in May of 2024 for a show we attended in Red Bank. Property was used as a state funded shelter to house homeless / welfare recipients. I can't confirm or deny this is still happening in 2026. We checked in, exhausted from our 6 hour drive. At first glance, we were impressed with the hotel's charming decor and couldn't wait to crash. The first impression quickly faded as we headed to our room to the sounds of screams and N bombs billowing through the halls. Great, this was our neighbor. Walked into the room and couldn't even hold a conversation with my wife as the obnoxious voice in the next room was overbearing. Hadn't even been in the hotel 5 minutes and I'm already back at the front desk requesting we be assigned another room. The front desk clerk advised the property was full but assured us she'd speak to our neighbor and tell her to pipe down. Apparently she knew her personally. Did that work? Yes....for exactly 10 minutes. Then it was back to screams, n words and "yo yo yo yo m-fer this m-fer that." Could've sworn Cardi B was in the next room. Demanded our reservation cancel at this point with a full refund. Front desk lady told us she would boot the woman from the property. This is where it gets spicy. Front desk lady and woman are now involved in a full-scale verbal shoot out in the hallway. The clerk then summoned another staff member for assistance. Apparently, they didn't get along and were bickering back and forth in the midst of trying to evict this woman from the hotel. Doesn't get more professional than that. Police were called and finally after a 2-hour song and dance the woman vacated the premises. The police seem to be regular visitors there, the staff highlighted their frequent pop ins. Spoke to the Manager the next day, who seemed empathetic to our experience. We were promised a refund for the eventful night. When we returned home, I emailed him to touch base about it, never to hear back from him again. Moral of the story? Don't let eloquent settings fool you from the ratchet bowels that lie within the walls.

This place has a lot going for it if you can do stairs. Third floor room was clean and comfortable…read moreeven if decor was showing its age. Good shower, plenty of hot water. A/C window unit was a little noisy but did the job even in 90+ weather. Breakfasts were excellent with options for side dishes. Good location one block from the beach on a quiet street. The wrap-around porch has plenty of seating and is a lovely setting for breakfast. The dining room is rather charmless but large with plenty of seating. Coffee and iced tea available all day. The only bummer was the umbrella. Pro tip: Do not pay $15 to rent an umbrella for a day. The umbrella was poor quality with plastic ribs that collapsed in the wind. We couldn't use it - had to take it down. But the manager refused a refund. The response was, "It was a windy day." Yes, it was a windy day. There are a lot of windy days at the beach. And on this particular windy day everybody else's umbrellas were standing up just fine. None of them were collapsed to half the size like this one.

Ocean House is quaint and charming. It has a cozy old-fashioned feel to it. The family that owns it…read moreis very friendly and welcoming. I feel like they really care about their guests' experience. The rooms are comfortable and clean. The AC could be better, though. I love the breakfast. I don't know why others are hating on it. They usually have a few options to chose from. The overnight oats are always good. I love that they have hot and iced coffee and usually some type of iced tea. We love hanging out on the comfortable wrap around porch in the evenings. It's a nice environment. And it's very close to the beach!

Hotel was very well maintained and rooms were very clean. I had an awesome nights rest that never…read morehappens for me in hotels. Breakfast was ok but the server lady was super friendly and nice. Overall a nice experience.

Normal-ish Hilton Garden Inn except they're slowly stripping away amenities…read more If you'd like anything from the pantry you can get it yourself and then ring yourself up while the front desk stands and watches. My kids enjoyed their bowl of cereal that I don't think was quite worth $20 per person. Please check yourself in, please ring yourself in, please don't talk to the front desk employees, then please kindly go away.

Overall we had a very pleasant stay at the Courtyard Wall. We booked a block of rooms for our…read morewedding and the staff was very accommodating. We stayed for two nights, check in and check out was easy process and housekeeping was available on request. We used some of the facilities on site and booking was an easy process. We booked a private breakfast for our guest the next morning and also kept the bar open for an after party. The staff let us hang in the lobby/bar area and didn't give us any trouble. Only downside is not much is included in the room price. Even coffee from the lobby was a charge from Starbucks. Rooms are a little outdated but felt clean and everything was functioning. Prices during the summer season can definitely be pricey as you're paying a premium for the shore location. Other than that would definitely stay here again!

I was in town for a wedding and between me and my immediate family we reserved three rooms. All had…read moretemperature issues. The thermostat could not go below 75 degrees. Maintenance was contacted and we were told it was the best the system could do. The bathrooms had mold and rust and the wallpaper was peeling off the walls. My son forgot a toothbrush and asked the front desk if they had one - nope! The in room coffee maker had a layer of dust on the top. The rooms were spacious, but that did not make up for our other concerns.

I was going to give the Chateau a four-star review because of the parking situation but that…read morewould've just been picky to be picky. This place is wonderful. Great staff, great atmosphere, great rooms all with a terrific old-school Jersey Shore vibe. Spring Lake is a wonderful town and our stay at the Chateau made it perfect.

The Chateau is a wonderful place to stay when visiting Spring Lake. I hadn't been to Spring Lake in…read morea few years and I was surprised at all the terrific upgrades to the rooms. The owners couldn't be anymore pleasant and accommodating. The summer months book up quickly though. The Chateau definitely earns 5 stars!