Cari Parker CNP ,needs to get instruction on patient interactions She not only , dismissed my…read morefriends concerns on her lung issues,but a yr later after finally doing a MRI had BALLS to call on the phone and say " I think maybe you have Cancer" who does that? You have face to face with news like that,&after biopsy......that isn't the case at ALL to make matters worse! SHAME ON HER. Not all medical staff were A students....this is a prime example ,someone talking about things that were never confirmed!!!!!!

Care is okay but the wait is unexceptable. We've been to this office 3 times and each time I've…read morehad to wait at least 2 hours each time. This is utterly ridiculous. Switching doctors immediately.

Our entire family sees Dr. Anireddy. His staff is very friendly and helpful and the doctor is very…read moreknowledgeable. He treats several of our conditions and he always takes the time to listen to his patients. We feel very blessed to have him as our physician! They are all very organized and the wait time is only 30 minutes. That includes 10 minutes to have a covid test done.

We moved to Alamogordo approximately 12 months ago. We did not have primary care physicians at that…read moretime. We both have had to use the services at Mountain View for emergent issues (Strep throat and Flu) on two occasions. The Nurse Practitioners and office staff have been kind, thorough and extremely knowledgeable. We have waited far longer at the Walgreens pharmacy across the street than we have ever had to wait at Mountain View. They are expedient, organized and their online scheduling makes it so much easier to be seen quickly.

From the warm greetings from Debbie (office manager) at the reception desk, to Apryl's (medical…read moreassistant) gentle care during intake, to Stephanie's thorough examination and professional and friendly bedside manner, this visit was excellent. I highly recommend this place when you need medical care on a weekend.

I had to go to the hospital emergency room yesterday (3/6/2023) for a Urinary Tract Infection. The…read moreemergency room Dr. put in a catheter and told me to make an appointment with Dr. Smaltz to have it removed on 3/13/2023. When I called to make the appointment Dr. Smaltz said just wait until April 10 when I had a previous arranged appointment with him. He refused to see me sooner even though the ER Dr. said to remove it on 3/13. That's 4 unnecessary and painful weeks! I bet if he had a tube run up his penis and into his bladder he wouldn't be so smug, condescending and full of himself.

Dr. Kay is a caring, friendly professional. She helped me with my thyroid problem, among other…read morethings, and I'm grateful to her. The wait to see her is sometimes an hour or so, but it is worth it.

I made the mistake of going to this Dr. I made an appointment and showed up a little early for…read morethat appointment. After about 2 1/2 hours I finally get to see the Dr. for maybe 5 minutes. Then waited another 1 1/2 hours for blood work. This has got to be the most disorganized incompetent doctors office I have ever been in. I had to go to same office for consult of a procedure to take place in Las Cruses. Again total chaos and incompetency. I was 3 hours this time and was told my blood pressure was high, well at the end of my little speech, I felt so much better. Then I find out more incompetence about my name when I checked the pharmacy about my prescriptions. Not even close!! Avoid this place if you value your life and sanity.

I'm a former employee of Presbyterian Medical Services where initial hopes were crushed by…read moreunprofessionalism and hostility. After facing verbal and physical attacks from a colleague, I reported my concerns only to be dismissed as a miscommunication, prompting my immediate resignation from an unsafe environment. Now this same company is trying to collect funds from a debt colection company for sign on bonus in which the company did not try to resolve the issue but allow that same violence employee to remain working there. This company does not value good employees or patients BEWARE THEY DO NOT STAND BY THIER MISSON STATEMENT #WorkplaceSafety #HealthcareConcerns

From the owner: Our Presbyterian Medical Services health centers provide a safety net of medical care for thousands…read moreof New Mexicans of all ages. Everyone is eligible to receive medical services. In addition to private pay, we accept Medicaid, Medicare, and private insurance. For the uninsured, a sliding fee scale is available based on income.

I originally started seeing Dr. Hanumadla over a year ago because I had to switch insurances as I…read morebecame old enough to where I couldn't be seen by my parents' doctor at Holloman AFB anymore. The first time I came for a checkup and prescription refill, Dr. Hanumandla told me I was too young for my medications (which doesn't make sense as I was 24 and had already been taking them for over four years). I was surprised and slight mortified, but brushed that comment off since she was my newly appointed doctor. Fast forward to present day: I currently live out of state for grad school, but made it back to Alamogordo to visit my parents for the holidays. I stopped in to see Dr. Hanumandla for another prescription refill. For some reason, I had to have my blood drawn (which Dr. Hanumandla wouldn't tell me why I needed) before I could have my refill. Okay, so I fasted and did that. She also told me I had to comeback for "further work" in order to receive my refill. Confused, I came back with my mother (directly after I had my blood drawn) to ask again for my prescription to be refilled. Behind the glass, I could see Dr. Hanumandla coming in for paperwork. Once she saw were asking to speak with her at the front desk, Dr. Handumandla walked away, refusing to see us. The lady at the front desk told us to wait. My mother and I ended up waiting for over half an hour.Admittedly I was hungry and a bit impatient from fasting. When the lady at the front desk asked me to reschedule another appointment for a refill. I stated that I didn't see what the point was to have another appointment just for a prescription refill. The front desk woman agreed with me and went to ask Dr. Hanumandla for her signature to refill my prescriptions. We waited more than another half hour to be called up by the front desk woman and be told that the "good" doctor literally told to tell me that she had to "think" about it. Excuse me??! I go back to school in a week, and honestly can't waste time jumping from appointment to appointment just for a simple prescription refill that just needs her signature. After hearing this, my mother became very upset and loudly asked to see the doctor, as we seen her shuffling around the corner. However, Dr. Hanumandla refused to speak to us, again! Thankfully, another doctor, Dr. Anireddy, ended up coming over to calm down my mother. Dr. Anireddy even helped convince Dr. Hanumandla to give me refills on my medication. When the front desk woman came back, she told me Dr. Hanumandla said that this was the "last time" she will refill my prescriptions. I honestly can't comprehend why any doctor would simply walk away and refuse to even have a word with her patients! It's very rude, hurtful, immature and overall unprofessional how Dr. Hanumandla treated my mother and I, and in front of so many witnesses in the waiting room. I will no longer be seeing her as my physician. Please, for your sake, find ANY doctor other than Dr. Hanumandla!!

I don't know how to start sharing this comments on this section!…read moreBut I hope this will serve to the Administrators in that Hospital, which in fact it is a beautiful building, that they make take an action on this. Why this beautiful hospital do not have an Infection Disease Dr., specialist?? why???? why?? We have to go every single time to El Paso in Texas or in the best scenario to the only one Dr. in Las Cruces?? This is totally ridiculous, because not only will benefit patients from Alamogordo, Ruidoso and other surrounding cities, that may benefit to have a Infectious Disease Specialist. And moreover if that professional come here, which is a beautiful town, he will find not only a beautiful place to work, having his private practice and find a beautiful home to live with his family and have a clean and nice Office to see his clients here. Just pay attention to this information. I am a Social Worker and a Psychologist retired already. We need desperately an Infection Disease Dr., who may treat all variety of infections diseases, like TB, Pertussis, Covid, HIV/Aids, in between to many others diseases. Please Drs., pay a full attention to this message.! We will love to have one here in Alamogordo, New Mexico. You will be very satisfied living here and for sure your income will be surprising you, because not only you will have recognitions as the only one here, but you will be rich for sure. Regards.

HORRIBLE SERVICE! You sure can tell that the employees here…read moreare only here to get a paycheck. I have never received such horrible service and lack of care. They lie and document they call you when you never get a call or have a voicemail to confirm their lie. It takes nearly three weeks to get a medication refilled from their behavioral medicine department.... Which is the one dept you would expect to find a solid helpful care in. Pathetic.

Tara is great and always advocates for me and does everything she can to help. When you go into…read morebuilding follow signs to the back and there will be a door with a sign on it.

I saw Dr. Byron Erstine who ordered a brain MRI to check for a vestibular neuroma. when the MRI…read moreshowed I didn't have a neuroma Dr. Erstine quickly wrote me off, told me he couldn't help and maybe I should see a neurologist but that I'd probably just have to live w/these symptoms. I have since seen a different ENT who isn't lazy and has actual clinical knowledge of the ears, and he has diagnosed me w/inner ear dysfunction and has ordered more testing to determine an appropriate treatment plan. So Dr. Erstine either lacks actual clinical knowledge of the ears or is just plain lazy. Either way, run away.