My visit to Orthopedic Surgeons Associates was very pleasant. My appointment was right before…read moreChristmas and my knee was treated without rushing due to the holidays. I was given an Xray right on their office. The physician was Dr Alost who had seen me many years ago at his east El Paso location. I highly recommend my physician and they have additional physicians that specialize on different orthopedic capacities. Kuddos for helping me get relief from my painful knee by offering an injection. I highly recommend this physician and their staff.

Dr. Cheryl Ledford is a super star Orthopedic surgeon with a keen human and no BS working style…read morethat I truly appreciate. After a rupture of my Achilles tendon, I needed reconstructive surgery. She and her staff are very dedicated. She is always in favor of not pushing for surgery if it is not really required. Really focuses on identifying the right modality of treatment which is refreshing nowadays. My understanding is that one day her name will be written in golden letter on the Parthenon the Athenian Acropolis in Greece, dedicated to the goddess Athena during the fifth century BC. As her service to the El Paso community is second to none!!!!

Stay away I'll never go back there. I went there almost 2 years ago complaining of upper glutes…read more(buttock) pain. The PA there diagnosed me with a bulging disk (with an MRI she ordered confirming her original diagnosis she said) She prescribed me some methylprednisolone steroids (cortisone like medicine) referring me to their in house physical therapist (located in the same building) who after reviewing the same PA's diagnosis and doing her own exam concluded my pain was being caused by arthritis not a bulging disk. You can't make this up. Maybe we should have done a coin toss for the tiebreaker diagnosis? Just an idea (sarcasm) The examining PA telling me if the issue ever flared up again they would have to ,using X-ray guidance, inject a powerful anti-inflammatory medication directly into the epidural space in my back to reduce nerve root inflammation. Turns out it was all BS. I was suffering from neither a bulging disk nor arthritis issues but trigger point issues (muscle knots) which following appropriate treatment fixed my glute issues for good. Like i said ...stay away from these clowns.

If you like paying $40 just to sit past your appointment time, this is the place for you. I waited…read morewell past my scheduled time, only to finally be seen and told the exact same thing as my last visit--no progress, no real help. It's frustrating to feel like your time and money don't matter. Definitely won't be coming back. I dislocated my knee back in June 2025, and it's now October -- yet I still haven't been offered any physical therapy or real treatment plan. Every visit feels like a repeat of the last, with no progress or concern for getting better. At this point I feel fully healed but not because I came here

Dr Robertson is the BEST!! I just had surgery on 2 trigger fingers on my right dominant hand. I am…read more77 years old and didn't want to spend the rest of my life with a crippled hand. I am 1 week post op and my hand is already 100% better. The surgery went quickly and the recovery has been easy. So glad to have her to take care of me. Highly recommend her and her wonderful staff to take such good care of me

In October 2022, my son, who was 13 years old at the time, had a freak accident and slit 3 of his…read morefingers on his left hand. I took him to the Emergency Room right away. The ER doctor took a video of my sons hand and sent it to an Ortho doctor, Dr. Kathleen Robertson. She told the ER doctor that my son needed surgery immediately due to the severity of the cut and him being unable to move his fingers. She said to have him transported to the hospital and she would do the surgery when he arrived. I didn't have time to research an orthopedic surgeon and I was so scared that whoever did the surgery would mess something up and my son wouldn't have function in his hand. My son is an ice hockey goalie so having use of his hand is crucial. When we arrived at the hospital and met Dr. Robertson she was this amazing person. So down to earth and comforting. Before she took my son to surgery she said she wanted to say a prayer together. Dr. Robertson, my son, myself, 2 nurses and the anesthesiologist all held hands while she said a prayer. I had this feeling come over me, both more anxious but comfort at the same time. My son was truly blessed to have Dr. Robertson as his surgeon. She saved his hand. He has full range of motion and is able to do everything again that he could before the accident. Had she not have responded so quick to the ER doctor my son more than likely would not have had such an amazing outcome. During all of my sons follow-up appointments she never rushed us. She always explained everything completely, just like before and after his surgery, and she answered all the questions we had, as well as encouraged my son by being so optomistic. She spoke with him since he was the patient but would also speak with me, his mom. Most surgeons just want to do a surgery and move on but Dr. Robertson is not one of those. Besides being an amazing surgeon she is an amazing person. She is compassionate and truly cares about what she does and her patients. She always made my son feel like he mattered. Even though he was 13 (10 days after surgery he turned 14) she spoke to him professionally but used terminology he would understand. And she thoroughly explained what she was telling him. She always greeted my son, as well as myself. After the surgery, she also acknowledged and greeted my mom who was waiting with me during the surgery. When my son had follow-up appointments she asked how we were doing, including my mom. She remembers everything that occured in previous appointments. When my son was going through Occupational Therapy, she was constantly in touch with Noah, my sons OT. She stayed on top of his treatment and progress. She is truly one in a million. My son, as well as myself, adore her and will forever be grateful to her. She was in El Paso when she treated my son but she is now the hand surgeon at Mountain View Regional Hospital in Las Cruces, NM. If you need a hand surgeon look no further! You have found her!

Had pain in top of foot which according to internet can be many things but:…read more Extensor tendonitis: This is caused by overuse or tight-fitting shoes. The tendons that run along the top of the foot and pull the foot upwards become inflamed and painful. Sinus tarsi syndrome: This is rare and characterized as an inflamed sinus tarsi, or the channel found between the heel and the bone of the ankle. Fit me perfectly. Doctor said it was because of my low platelets. At least he ruled out stress fracture.

Good morning all, just wanted to let anyone that is researching for a great hand surgeon to please…read moresee Dr. Robertson. She is not only qualified, but an expert resident at what she does. Even best of all, she has a heart of GOLD and treats patients with dignity and respect. He has taken care of me and now my elderly Mom, and I would never see anyone else. Thank you Dr. Robertson for all you do for our community. Rose Mc Daniel

After my surgery, at a follow up appointment, Dr. William Arroyo was quick to anger. He made me…read morewait 2hrs to be seen, I went out to ask it would be much longer, because I was going to have to cancel another appointment. He overheard me talking with the nurse. When he walked in to the room I was in ,he was visibly upsett. He said he was not keeping me there, that I was fee to leave. I said he didn't have availability. He proceeded to tell me to put my elbow close to my side he grabbed my hand and pull my arm in a violent jerking motion.. The rest of the day I was in pain. Went home and took a tylenol 3. Later found out he had been very rude to a coworker. I reported his behavior to the hospital, and refused to see him again. I have a new doctor who is great. Dr. William Arroyo, has no bedside manner, and Is quick to anger. I would give less than one star if it was an option for this review.

If I could give him a 0 I would. I could write a three page essay about everything that went wrong…read moreduring my visits! The first day he saw me he seemed rushed and didn't not explain me anything. He suggested a heel but sent his assistant to put it on (the assistant was very lost and even asked me how high I wanted it) three weeks later I come to another doctor to find out he ruined my recovery bc they gave me the wrong size, my foot was never in the position it had to be because he never checked it!! I was even there last Friday and he kept saying to base my recovery on a paper he gave me and refused to answer any questions. And never once did he checked my injury AT ALL. Not to mention he made sure to make it clear he wouldn't do surgery on me because it was a lot of liability TO HIM never mentioned my well-being or if it was the best option for me. DO NOT LOSE YOUR TIME WITH HIM.

I had an injury at work about three months ago and could not raise my right arm. My orthopedic…read moresurgeon wanted to try physical therapy first, and got approval for about a dozen visits. These folks set and keep timely appointments and send text reminders to keep you on track. They worked with me and now I can actually raise my arm a bit without pain. I still need more work, but I am able to see the progress. I was in so much pain but now I rarely need to take pain medication. This is huge for me. My surgeon is seeing is I can get more visits approved, so I may be able to use their aquatic area for water based therapy- they have it all here.

I got both double bunion surgery and I was in the worst pain of my life. Before going to Fyzical I…read morefelt so hopeless and that it would take forever to get back to where I was prior to surgery. But the staff here were so welcoming and encouraging and really wanted me to succeed and get better. I am way better than when I started, I have more work to do but have a positive outlook that the finish line is just around the corner. I highly recommend everyone at the Northwestern location they truly care and want you to feel better. I would highly recommend this location for anyone looking to feel better they have everything here. Thank you!

I have been to Memorial Medical Center for 4 years since moving to Las Cruces, 3 times to ER. In…read morethe past, I lived in large metropolitan areas with multiple medical facilities. Memorial is old, but in general the facility is well kept and the service is excellent. In December, I had a triple bypass surgery in Memorial. I first spent 5 days on the fourth floor prior my surgery. My surgeon was Dr. Vitaly Piluiko, who recently retired. Him and his team were outstanding. Dr. Piluiko, visited me in my room every day prior my surgery. After surgery, I spent a few days recovering in the intensive care unit. Even the anesthesiologist came to check on me the day after my surgery! Yes, the hospital is a bit tired, but the care I received was outstanding. My only observation is that the food service company lacks of employees who understand what vegan meals are and they need to have a proper selection of options for vegans, vegetarians and pescatarians. The service is at the same level of what I experienced in large hospitals in San Antonio and Dallas Texas.

I went to Memorial Medical Center Emergency Room on May 29th due to complications with my diabetes…read moreand insulin pump. I was seen by a Doctor Ponce de Leon. She asked me why I had come to the Emergency room. I explained the problem with my glucose level and the number of insulin pumps that I had gone through in 24 hours. The Doctor said she would be back. When the Doctor returned, she told me that there was nobody in the Emergency room who dealt with diabetes or insulin pumps. I asked what about the rest of the hospital, I was told that they have all gone home for the weekend. She said she was going to arrange for me to be discharged. I was upset, so I placed a call to the hospital administration, and was told that they would look into it. Shortly after the call, a Nurse Practitioner came to see me. She checked out my Insulin pump controller and went to make a phone call to my Diabetes Doctor, who's office was closed for the weekend. She eventually spoke to a Diabetes Doctor she knew. The Nurse Practitioner returned, telling me that my insulin pump was malfunctioning. I was told about the diet I should eat over the weekend, until I could get in contact with my Diabetes Doctor on Monday. I was eventually discharged from the hospital, without any help for the large swings in my glucose levels and no means to administer insulin. I should have been admitted over the weekend to get my glucose levels under control. Basically, the Emergency Room Dr. Ponce de Leon and the Nurse Practitioner left me in a very dangerous situation.