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    Capital One Bank

    2.6 (5 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 3 months ago

    Services - Capital One Bank

    Personal banking

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    2 years ago

    The teller here was very professional and friendly. He and the others he worked with, made processing my transaction a breeze.

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    7 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    Ask the Community - Capital One Bank

    Chase Bank

    Chase Bank

    (3 reviews)

    We entered and there was no greeting at all. Guy who sat in the first cube when you enter looked at…read moreus as if we were going to rob the bank. I looked at him and had to ask are you going to help us or not? By the way, still no greeting from the young slickster. Does not even introduce himself, does nothing resembling customer experience at all. The manager really should can this guy. By the way there are three of them talking like it is a cafeteria so there is no reason to not greet or provide any customer experience whatsoever. Throughout the experience his facial expression is one of my brother and I inconveniencing him...All good. I will keep this review alive... Hopefully the manager is better than this...You don't need an employee like this to bring your scores (CSAT) down. Apparently, my brother went to the Chase on Route 4 which had a really pleasant staff and provided a higher level of experience and service. If I could give a zero I would...Thankfully my brother chided me to hold my tongue while we were there as I was ready to go into full "get me someone who knows how to work with customers professionally" mode. To the manager get this guy in the front cube out of your branch...Piss poor in every way possible. If I could have given a negative score I would have.

    I've been a Chase customer since the 90's and my visit on this particular day is further reason to…read morebe a customer. I have been in need of a safety deposit box for a while now. I had thought I was on a list with another branch and forgot to inquire about them at this particular location. I called at 11:40AM and asked and was told "Absolutely we have ones available, what time would you like to come in?" I was told that the representative had a few appointments and whatever worked for her would be fine, I was told 1PM. That's not bad! I went in was done 20 minutes later. The representative that was supposed to help me was tied up with another client and someone else helped be, but he was equally as helpful and very friendly. Most of that 20 minutes was spent just BSing about things. Sure banks are businesses and will bend over backwards to get your money, but there's customer service and then just people that don't care. These people are very friendly and you can tell that they're genuine, not faking it to make you feel good!

    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (7 reviews)

    I came here a few times and recently had a really positive experience with the branch manager…read moreIngrid. She helped me address all of my questions/ issues with opening a new credit card and was professional/ friendly and timely. I recommend you make an appt. if you have to meet with a banker given the heavy foot traffic in the area with the Bergen Town center. Highly recommend meeting with Ingrid if you have some more complex needs.

    Come gather around Yelpers and listen to this pre CoronaVirus saga of woe:…read more After narrowly escaping the Temple of Doom with tons of emeralds, rubies, and diamond pendants, I headed home. A restful afternoon of drinking beer of the wealthy and binge watching Robin Leach to prepare me for my new life soon followed. Suddenly a Chase Bank ad interrupted Robin feasting on escargot. The young hepcats encouraged me to stash my riches where they banked. I put down my regal can of Milwaukee's Best, loaded up the family truckster with the cache, and zipped to the newest, and therefore best, Chase Bank in town. I motioned the teller over to give her a preview of the stash and inquired about opening a safe deposit box. She shrugged her shoulders and explained Chase never built them at this location. Turning around I scanned the acres of empty office cubes and imagined the countless number of safe deposit boxes that would've made Chase Bank money with annual fees. Apparently the brain trust at Chase's HQ thought they could impress the plebs by designing a WeWork location and then calling it a bank. A fail. I suppose it's only a matter of time before the higher ups at Chase "enhance" this location by replacing the tellers with a single complicated kiosk. Leaving the WeWork showroom intact. An upgrade to a fail of epic proportions.

    Capital One Bank - banks - Updated May 2026

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