We met with Eldgen Brist to discuss individual health insurance. He was so friendly and…read moreknowledgeable about options. We highly recommend both Eldgen and the Starr & Brown agency.

From the owner: As your Independent Financial Professional, I can help with The Whole You, from your insurance…read moreneeds to your investment needs: your whole financial picture. What can an Independent Financial Professional bring you? Knowledge of products and services that are suited to your individual situation. Credentials and qualifications to give you peace of mind. Personal attention where your best interest come first. The Whole You Includes the Following: Estate Planning - Wills & Trusts, Life Insurance, Taxes, Gifts, Assisting Children - 529 Plans, Custodial Accounts, Education Savings Account, Assisting Parents - Medical Care, Retirement Income, Long Term Care Insurance, Personal Insurance - Health & Disability, Home, Auto & Life, Retirement - Individual, Corp, Distributions & Rollovers, Commercial Insurance - Key Main, Health Disability, Buy Sell Agreements

Ethan is amazing! My total experience was marvelous! The customer service was superb, the time it…read moretook was super quick and painless, plus Ethan is very skilled in this work. He has a wealth of knowledge and a skill to explain it in a way easy for a consumer to understand. I'm very happy with my experience and I'm grateful to be assisted by Ethan. Thank you!

I've been a farmers client for almost 2 years. they raised my policy because of the signal app that…read morethey swore wouldn't affect my policy then after I told them to cancel my policy because I found an insurance company (Geico) that had a way better rate (600 vs 1300) Ethan tried to pull the 1300 out of my account through a card I gave him only to add another vehicle months prior. Thank god I had lost that card a month ago and had to cancel it and have it replaced other wise he would've gotten the 1300. I have never had this much problems with farmers in Nevada just here in Spokane since I've lived here. I also had an issue with him when he tried to sell me renters insurance he told me it would $80 then a month later tried to add $180 to the policy for it by charging my card I immediately called and freaked out and had the renters canceled. I do not recommend this scam artist in the least bit.

Lilly is great to work with. We walked in with our home and auto insurance information and…read morereceived very professional and informative care. We walked out very satisfied with the cost and coverage.

Jihong saved us hundreds in a matter of minutes and got us even better coverage. He is…read moreprofessional, knowledgeable, and prompt at communicating. If you need insurance, he's is the best in the city.

Got auto insurance with this company and it was awesome! I would definitely recommend this place…read morefor your one stop shop for car home and life insurance. If your looking for car insurance go through them it was a quick and painless setup, ask for Luisa she is very knowledgeable when it comes to insurance. I am very happy with the quote I got I had to go through with them thanks Luisa keep up the good work!

I was told that the mistake made by Safeco adding two people to my policy would be fixed and not…read moreonly was the $380 mistake not fixed I was told sold sorry your $380 mistake was not replaceable. Safeco said it was an agent mistake and they did not have enough evidence to give me back the $380 dollars they stole from me. At this point I hope I get my money back but I hope more than anything that people don't work with companies that don't care whether their client are treated ethically!.d

Tim Lane took over this State Farm's clients from a previous agent and offers superior customer…read moreservice and professionalism. I left briefly to find better rates with a well known competitor. So not worth it. One of worst experiences I've ever had with an insurance company. I called Tim Lanes office about returning and what the rates would be and they were surprisingly affordable. I highly recommend State Farm and this agency. Its not always about the money but also about the trust. My dad has been with State Farm consistently for about 65 years and with this agency for at least 30 of those years. He has crazy low deductibles because he stayed with State Farm. A cautionary tale about continually shopping for lower rates.

Tim Lane is awful, I would highly suggest if you have an 80k+ car to not use State Farm and do not…read moreuse Tim Lane. My car got vandalized and State Farm would not cover the cost to fix it. They claimed the damage was to much and told me my rates wouldn't go up then later messaged me that my rates were going up $40 more a month. State Farm has terrible reviews for a reason. Save yourself the time and the Hassel and find a better company. Tim will try and tell you everything you want to hear but then won't back it up when your car gets damaged.

Great experience all around. Met with an advisor tailored a plan to my goals and to my needs and my…read morekids. Excited to have money I can pull from tax free

I came in and wanted to start planning my finances and life for the future. As a new small business…read moreowner, and someone who knew really nothing about investments and retirement plans I was nervous going into the meeting. But I was pleasantly surprised within minutes of my meeting with Mr. Wheeler! Not only did he go above and beyond explaining everything, he also took the time to show me how the market and investments do over decades and made sure to answer ALL of my questions and guide me through the process! His right hand man Cody also helped me set up health insurance and made sure it was right for me. Mr. Wheeler has a outstanding reputation and after our meeting, I can see why! I feel confident about my future because of the wonderful plan and advice I was given. Thank you!

Christine Graham is AMAZING!!! I carried Gieco for over a year and after upgrading my car their…read morerates were too high. I sell cars for a living so I have a plethora of insurance friends. I know lots of brokers. So I shopped around. Needless to say I was stuck with the rates Gieco quoted. However, a friend of a friend gave me Christine's number. She came back and BLEW EVERYONE OUT OF THE WATER!!!! She hooked me up and I'll never look back!!! She makes it so easy and now she comes out and visits my lot!! Hands down my favorite insurance agent!! Thank you so much Velocity for having such a great rep!! 10/10 recommend to my family and friends!!!

I have been with Dave Christy , State Farm for 10 maybe 11 years. Yes prices do go up sometimes but…read moreall insurance companies do that. The claims department is amazing. I know because I had a car stolen once. over the years I've gotten quotes from different reputable auto insurance companies, but they've never been able to beat the price that I pay with State Farm. ( Dave Christy).

Buying a house, called my agents office of nearly 20 years to discover he had retired, Good for…read morehim! He transferred his policies among 2 or 3 other local agents, the office that answered my call was not the agent that received my policies, but they were kind enough to transfer me to the proper office. Great, all going well. My call was answered, I explained that I had recently gotten married and needed to make a few policy changes as well and inquire on bringing my now wife's policies over, and start the process on a new homeowners policy. mostly to just have the simplicity of a single agent. I was told I needed to speak to an agent. She said the agent was on the phone right now and she would give me a call as soon as she was off the phone. Well that must have been one heck of a phone call! My call was placed at 9:48 am, I received a call back at 6:18 pm. By then I was away from the phone for the evening. I was a bit miffed, I sent an email again explaining the need for the homeowners quote, and that I would just seek if from my now wife's agent and look into moving my policies to her agent. Explain is the past 19 year with my now retired agent, I never waited more than an hr or so for a return call on needing to add a policy or make a change. I received a lovely email from Mr. Christy, The highlight of the email was this phrase, " You Must not have thought very highly of Dave Reighley to have most of your policies with another agent." Ok, My now wife and I have been dating for 8 years, not married and not living together. She had her agent I had mine. Over the years being together we invested in some real estate and continue to. On our wedding date mid June 2016 she had a total of 4 policies. One car and 3 homes ( homes and a car in her name ) Me I had a total of 8 policies, as of a month earlier it was 9, replacing of of my service vans, by next month with out combining policies I'd have exceeded 10 policies. Hi comment questioning my relationship with Dave Reighley is extremely unprofessional! I must have thought a lot of him having stayed with him for 19 years even with non stop calls from other agents wanting to submit a quote for my insurance needs. My reply is I'm agent loyal, they reply what if we can save you money, I say not worth it. As for Reighly State Farm, I will miss him as my agent, over the years I really enjoyed our face time and his staff was fantastic, Betty who retired a few years ago from his office I adored. So, Yes Christy was more than happy to let my business go to another agent, and I'm happy to take my money else where. Today I sent and email asking for all my polices to be trasfered to my wifes agent. Christy's office replied promptly. Stating I had to call a 1-877 number. Now before I sent my request I found information though state farm on how to transfer accounts. This is a simple process for the agent to transfer, but Christy's office seems to want to make this process harder than it needs to be for me. I then confirmed with the new agent I selected, that they could have easily fill my request. If you are looking for a new agent, and customer service means nothing to you then you might be happy with Christy's office. As State Farm is a good product. But if you wish to deal with a agent that promptly returns calls and conducts business professionally then I suggest you seek a different state farm agent. This is not the office for you. Perhaps Christy's office has more business than it can handle, because I would think a client holding on average of 9-10 policies a year would have some worth. I'm no expert, but I'd guess the average insurance client has 3 or less policies. Enjoy retirement Dave Reighley you have earned it, no question.