They promised to come back to change out part of the fence and even though I contacted them twice to remind them, they never came back out. I also don't feel like the railings have held up very well and when I called them for an estimate to fix them, they gave me an exorbitant quote, which basically came down to $100 per rail. read more

A few negative reviews gave us pause, however I met David the owner and I liked him. I took a chance. My experience from the office staff to Rudy who did the fence and everything else was excellent. I am writing this review to thank Capital Fence for a great job. In service work it is easy to fail some customer expectations, but that might even be a customer that nobody was going to please. I can only speak to my personal experience and the professional job I experienced. I would recommend them. Great price, great job. Tell them you liked Rick Smith's review, maybe they'll be extra nice to you too. read more

You get what you pay for. When getting estimates to replace our existing cedar fence, Capital Fence came in as the lowest estimate. Based on their one year warranty and Jim's instance that they always make things right, we went with Capital Fence. Our fence was installed in March 2023. During the install we had issues with them because they missed a back piece of the fence during their estimate which added an additional cost at install that we were not expecting. But we understand that hey sometimes mistakes happen, paid the extra cost and moved on. The fence is now a little over two years old and part of the fence is falling over. When we called them out to inspect, they told us that the wood is warped, the fence is out of warranty, and they will charge us $1,000 to fix it. I am not sure how they can say that they wood is warped. The fence is clearly falling over from a faulty post install. We have decided to just leave it so that anyone considering hiring Capital Fence can see the quality of the workmanship for themselves. Happy to share my address if anyone else would like to come take a look before hiring them to replace or install a fence. read more

this company did an exceptional job, my fence is beautifu; I wish I had before and after pictures to show, my back yard looks great; I would definitely recommend Capital fence compan. read more

Bought a $4,000 fence from these guys less than 6 months ago. Called up and asked about having a 5 foot section temporarly removed so some equipment could be brought into the backyard and got told it was a $650 show up fee plus whatever labor for a 30 min tops job. So about 16% of my original purchase just to show up, plus whatever it costs for them to pull some nails. Def kind of greedy on that service charge. The section I'm temporarly yanking out has their name and phone number on it, so now when I end up doing it myself and it goes back up not looking as good as it does now, it will look like crappy work by them and that section faces the street so people will see it. So good deal on the original fence, but wants to screw you on an after visit. Look at the ridiculous response trying to justify the $650 show up fee that includes no labor. read more

I got a quote from the NOT SHORT fence company with an unrequested 33% coupon so I thought it was a great deal. Also got a quote from Capital Fence with pretty much the same price without any fake coupon that brought their inflated estimate down to market. While I initially thought the NOT SHORT company with their huge PR would be better, their obnoxious salesperson resulted in me canceling all activities and going with Capital. There are few times when service, friendliness and great value occur, these guys are the BEST! read more

Bottom line - there are lots of fence companies in the area. Go with someone else. I'm adding a star because, despite huge headaches dealing with owner David, his installers were easy to work with and the fences look fine (after some hard-won repairs). I spent approximately $16k on an aluminum pool fence, a small cedar enclosure for our pool equipment, and some repairs to existing split rail fencing. Every step of the way required multiple follow-ups and corrections. By the end, after literally months of chasing him down to correct his mistake(s), David was openly hostile. Here's just one of several issues: We had explicitly agreed over email that they'd install magnetic safety gate latches. However, when they installed the fence they used a simple handle, easily reached by a child. I contacted David immediately and he said they hadn't had any magnetic safety locks in stock, so they just went ahead and installed something else. David tried to convince me that the handle was actually just as good, and that I could "hang the key on a tree" to keep it away from our kid. One, that is a dumb idea; and two, if you can't fulfill the agreement, why didn't you just tell me and we could discuss options? Finally he agreed that, once they had the safety locks in stock they would switch them out (but that removing the old latches would leave holes in the post). I followed up via phone and email for FOUR MONTHS. Finally I emailed David I would have someone else install the correct latch and invoice him; he finally responded to say: "It was not part of the contract, so we will not be reimbursing you. Thank you!" After calling the office to explain some basic tenets of contract law, David gave in and installed the correct latches. He was incredibly rude on the phone, acting like he was doing me a favor. They also installed two gates when we'd contracted for three and charged me for more fencing than was installed (for both the aluminum and wood sections), but after months of follow-up calls and emails they finally reimbursed me the difference. What a pain. Avoid. read more

Update: Fence installed and looks good. There was confusion about which sides were to be installed. We ended up replacing our neighbor's fence for them on one side and no fence on the other. Told David we still want to replace the 4th side but no response. Lesson here is check the contract drawing. Guys who did the work were fast and efficient. They did a good job with the two doors and posts. The retaining wall also lined up well and looks professional. They were here from about 8 to 2pm. First guy knocked on the door and they started immediately. We paid a deposit over 1.5 months ago and still have not heard about an installation date. I've called 3 times and each time someone picked up promptly only to tell me they will be setting a date soon and asking me for a contact number which is always the same. I'm going to call them again next week and we'll see if we ever get a fence installed. read more

And now, just a few months later...Notwithstanding the owner's response to my initial review, we learn of a irrigation system break that WAS NOT disclosed at the time or since. Nick a line unknowingly, and I can understand. Those sorts of things happen. Break a 1.5" brilliant white PVC line while digging a post trench, and fail to mention it, and it's predictably shoddy, unscrupulous workmanship. The gent who dug it couldn't have missed seeing or hearing it or both. Not a mention. Not a call. Nada. Again, buyer beware. read more

Capital Fence - Fences & Gates Near Me - Poolesville, Maryland

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When I asked if they could do a diagonal fence placement rather than two straight fences to cut back in cost they replied that they didn't know of such a thing and told me good luck. No explanation of why it wasn't possible. They dropped us completely as a future customer rather then get clarity on the request or explain why it wasn't an option. I am updating this review. The owner of the company proceeded to call me to tell me that I am unprofessional for leaving him a unstellar review. When he first called I voiced my concern that when I asked for a modification to the fence I was told "good luck" rather than ask for clarity. When I finally got across what I wanted he told me that he wasn't going to work with me anyways. His tone the entire time was very demeaning and sexist. Calling someone just to harass them is immature and unprofessional. read more

We had a fence installed by Capital Fence a few years ago, and due to ground settling the latches needed to be adjusted, they came out right away when I called and corrected the latch placement, great service! read more

I had a disappointing experience with Capital Fence. Our sole reason for having a fence installed was to contain our small dog in the yard. We conveyed to David that we would need to make sure the fence didn't have any large gaps to prevent the dog from squeezing through. We were assured by the installers that any gaps between the ground and the fence would be no more than a couple inches. The fence was installed today and in one section there is a 6 inch gap between the fence and the ground. When I talked to David he admitted that he failed to notice the uneven ground but that it was my problem to fix. Capital Fence lacked the attention to detail and expertise to recognize the issues with my uneven yard and now I am left with a useless fence for containing my dog. read more

They're top notch - our cedar pool fence looks great a year later after install. The door latch needed a slight readjustment and Mike sent someone out to fix quickly. Having that quality assurance a year later is such a relief. We get a lot of compliments on the style we chose and have recommended Capital to several neighbors and friends. read more

Fence looks nice. Unfortunately, after the fence was in we noticed that there was a decent 1ft gap between the ground and the fence on the side that our dog could get through. We asked them to come fix it. They came and examined it when no one was home and claimed it looked fine and refused to come back. We now have to let the weeds grow to attempt to cover it. Our dog has got out twice. Today we called to have them come take out some posts so we could have a shed delivered (which we were assured would be available if ever needed) and were told they didn't have time and to contact someone else or do it ourselves. read more

I needed fencing for a rental property. Capital fence was one of 4 companies that I requested a quote from. They scheduled an appointment, I took a day off, I notified the tenants in advance, on the day of the appointment, they did not show up. I called them, the person I talked to had no idea what I was talking about & took my message & said I will get a call back. & so was the person I called the next day. After 4 phone calls, they finally acknowledged my appointment & said they got caught up with another project & rescheduled my appointment (no apology what so ever). On the day of my appointment, I called them to confirm they are coming. They said they might not be able to make it, if they can't, they will move it to the next day. & I actually don't have to be at the property & they can just come & take the measurement & email me a quote! I called them a week later & they said they've been pretty busy & have not made it to the property. They said they don't need to look, & asked that I take pictures & email them with the measurements. By this point I really did not want to work with them, but I still send them the measurements from the other quotes. I had to call them several times for the quote, & finally after I received them, it was more than twice the highest quote I had gotten. When Mike from capital fence asked "when" I want to move forward with the project, I told him about the price difference. His response: "well, off course, we are being very busy at this time & considering your distance from us, we had to price everything higher" Well, if this project is too far for them, maybe they should not list the area in their working radius online. This information would have also been VERY useful if Mike had said that BEFORE I took 2 days off work, & sent notices to tenants. Or when I called them the first time, or second time, or the 10th time... read more

I want to start off by saying this would have been a 4 or 5 star review but I had such an unpleasant and unnecessary conversation with the owner, that the whole experience left a such a bad taste in my mouth I am leaving a 3 star review. Positives- This company's actual fence work is REALLY GOOD at really competitive prices. They installed exactly what they said they would to perfection, exactly when they said they would. Negatives- My experience with the workers started off by asking to be careful around my front garden, pollinator garden, and side garden. They said not only that this wouldn't be an issue but, if there was they would talk to me (this did not happen). While the front garden was completely fine and untouched, the pollinator garden was completely trampled on and the side garden had almost all of the plants broken, some even dug up. I did expect some damage to the pollinator garden due to it being so close to the fence but the side garden was a large shock with the damage. I sent an email back to them asking if it was possible to have some form of compensation due to trauma that the plants endured. They said that the owner (David) would come by and take a look at the damage. I thought this was completely understandable. I greeted David in a fairly cheery mood because while yes the garden is in shambles, the fence itself looks and works better than it has in over 20 years but he was INSTANTLY combative. He started by insulting the garden itself as "sh#$ty weeds" which completely took me off guard. He then started by saying that I was "dumb" for expecting no damage to the garden. I then explained how I was expecting some damage but, not 1 and a half of my 3 gardens in shambles. I also told him repeatedly to calm down as he was almost yelling. He then said to "pay what you think is far". I then asked if it was okay if I took off 50 dollars in order to actually repair the damage. To which he said that was fine but he expects a donation "when they come back and if they don't i'll pay for em". We ended up shaking on that point as I paid for my remaining balance because I wanted this man off my property as soon as possible after he had no only insulted me, my wife, and my garden. He at no point apologized for the garden, which if I had gotten a "I'm so sorry that happened , but unfortunately....etc" I would've been a little disappointed but understood. Instead this man came in, called my garden ugly, called me stupid, and yelled at me when he was the one in the wrong. I was fully prepared to give a 5 star review for this company until this incident. It does not deserve less than 3 SOLELY based on the excellent installation of the fence. But the sheer lack of customer service killed the 5 star rating. My suggestion for potential customers- Do not have anything on or near the fence line, even if they say it's okay, don't trust them on that, move it yourself. If you don't have anything there, and don't mind if someone insults your property, then this is the company for you. My suggestion to the company- Don't ever let David do any form of customer service. He clearly has no experience with it. He alone cost this company a full 5 star rating from his odd outburst at my property. Valerie who I spoke with Via email (and I believe phone) was extremely pleasant and understanding and if it had just ended with her this review would be drastically different. Also if you do damage any form of property, inform the customer immediately, and if you didn't notice, be understanding. read more

Terrible company. Part of my fence got damaged because of the wind storm. I wanted them to give me a repair estimate. They asked me for the size of the fence , and once they realized it wasn't big enough... they said no. Gave a flimsy excuse saying they are too busy. Bad service . read more

In 2021, I contracted with Capital Fence to Furnish and install 32' of 6' high cedar Wyngate fencing with gates bordering my front yard. Capital removed my old fence and gates and installed new fence and gates. They installed new gate latches and catches. They moved my gate-stop wind protectors from my old gates to the new gates. Several months later the gate post(s) shifted and settled. The latch now bumped into the numb of the catch causing it to bend. In 2022, I called Capital Fence for repair. It would cost $900. Capital repairman Rudy found that the gate posts had shifted and settled. He said this was common for Capital posts. He said the posts were anchored in concrete so there should be no more shifting or settling. If it did shift further, he would replace a new latch for free. I argued that the post shift and settling caused the latch to smash into the knuckle of cradle-catch, and this caused the latch to bend. It could have been bent by people (i.e., me, my family, caregivers) or the wind. As I had a gate-stop wind protector installed, there should be no smash and damage without the post first shifting and settling. Capital maintained the damage was caused by the wind, not by people or shifting or settling of the post installation, so repair was not covered under warrantee. I had to pay $900 additional for a new latch repositioned to accommodate the post shift and settling. Why did the post settle and shift? To verify Rudy's assertion that concrete was used to strengthen, stabilize-anchor the post, I dug around the post, and found no concrete. Rudy had lied to me. Capital had made a non-standard, deficient post installation without concrete anchor. Capital refused to fix the latch-catch damage caused by the deficient post installation without the additional $900 payment. Capital refused any refund. Photos proving the Capital Fence installation scam are available if you email me at gjwalden@gmail.com. read more

I I agree with another reviewer... This company needs to adjust the area they list as servicing in Yelp so folks are wasting their time reaching out. I live well within the radius on Yelp but was told they "are not currently working in the clean as we are too busy in Maryland". It's really unfortunate because they seemed perfect for my project. read more

Capital Fence - Fences & Gates Near Me - Poolesville, Maryland

We had Capital Fence put in a taller fence to try to keep out some of the deer and I couldn't be happier. The fence is so pretty and was reasonably priced. I wasn't sure what style or height to go with and their salesman came to our house, measured the yard, made recommendations and showed me fence options and quickly got back to me with a price. The installers were nice, professional and arrived when they said they would. I highly recommend Capital Fence. read more

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I had a wonderful experience with Capital Fence. Their response was quick and their pricing was fair. The foreman and the crew that showed up to do the fence was very professional and the workmanship was outstanding. I really couldn't believe they were able to install the fence so quickly. I would definitely recommend. read more

We interviewed 4 fence companies and we are so glad we chose Capital to fence in our backyard. David MacKenzie knew exactly what we were looking for. He was easy to communicate with and very thorough about all the details involved in our job. We had a good experience every time we called the office- very nice people to work with! Communication was great all the way around. Capital was able to schedule us quickly and the crew was fantastic. The job was done in 2 days instead of 3 and they surpassed our expectations in every way. We LOVE our new fence. We highly recommend this company! read more

We had a great experience with David and the entire crew from Capital Fence. We had purchased our home and the fence was old and needed to be replaced but we were really not sure what style etc. We had multiple companies come out and speak with us, some never returned a phone call or a proposal, David came and walked the area, made some great suggestions and we had his proposal the next day. Some other companies were less expensive but after speaking with others that had used Capital Fence, we felt they were the best choice for us. We are very happy we did! Fence came out great, the crew was amazing, came early, removed the old fence and had the new one installed the next day....They cleaned up so much that we barely even knew that they were there. We have also referred them to our neighbors who have used them and got the same excellent treatment and all of our fences look great! I would highly recommend them. read more

This company is fantastic. Their quote for my new fence was very fairly priced. They are straight talkers and follow through with what they say they will do. They are on time, polite and the most incredibly hard workers I have ever dealt with. They began on time and finished on time with extraordinary quality and precision. The materials they use are the tops and the workmanship is laudable. I completely recommend this company for any of your fencing. I have nothing negative to say - all positive. It was a pleasure dealing with them and having them do my project. read more

I am extremely pleased with the work done by Capital Fence in replacing my fence. The price was the most reasonable out of several other quotes I received. Mike was a great communicator when getting everything set up for me. The team that came out to do the work was efficient and skilled. I wouldn't hesitate to recommend them! read more

Capital installed a gate and small amount of vinyl fence to close off my side yard. It looks fantastic and the guys were great! Good communications from office on scheduling. Price was reasonable. I could not be happier! read more

We had a full fence installed and selected upgrades based on sample photos provided by the company. We opted for and paid for several upgrades that were never installed and we were told they showed us the wrong sample photos and "sorry for the inconvenience". The upgrades were 10% of the total project and they have not returned several calls or emails after admitting fault in writing. Classic bait and switch. read more

Contacted them weeks ago for an estimate to replace a fence post and repair 2 gates. Promised they would come the following week. Called to see if they were planning to come. Told "a salesman picked up the ticket." Still waiting to hear back. In the meantime, ended up going with another contractor. read more

We had to wait a couple of months before they could install our fence. They were too busy. I think they need to hire more people if they want to grow the business further. Once they started it was installed efficiently and timely! We did have a problem with the gate and that took a couple of weeks to fix the problem. I would say the communication with the customer needs improvement ! We are pleased with the final product and would recommend if you have the time to wait. read more

I had used Capital fence at my old house and again at my new house. One of the gates was not installed the way I wanted. As of today it's been over two weeks. Mike and David (owner) will not respond. Hopefully they will pay the bill to fix the gate. Ten grand on the fence by the way. Not a small job. read more

We had a fantastic experience working with Mike and Capital Fence, Inc. They responded quickly and gave such a reasonable quote that we ended up adding on a couple more areas. Mike was very knowledgeable and patient with us during some scheduling delays on our end for clearing the fence line and with some minor tweaks in the layout. The crew knocked the whole thing out (a fairly large job) in 2 days and were professional, nice, personable, and respectful of our yard. We would (already have) highly recommend them to anyone in need of a fence! read more

I cannot say enough about this wonderful company! For years we were having issues with trespassers as we are close to the city park. We couldn't let our dogs or kids outside without supervision. We finally took the plunge to get a 6' privacy fence. I pinged 3 company's to get quotes but Capital Fence was the first to respond and come out to give an estimate. It was a nasty rainy day but they came out to do the estimate anyway. Once they were ready to install the fence which was about an area of .4 acres..they were in and done in 24 hours. I couldn't believe it. Those folks were the hardest working crew I have ever seen and they did a quality job. After they left the yard was spotless. You wouldn't have even known they were there! I would recommend this company to ANY one any day! Thank you so much Capital Fence! read more

Ridiculous, they only do estimates between 10-2 pm during the week? Either higher more sales people or explain to your sales department that you usually try to make yourself available when a home owner is home. Not the other way around. read more

Capital fence did an amazing job on our new fence. The owner is an extremely nice guy and willingly to go above and beyond for his customers!! Great crew and they worked very fast! read more

Thank you Capital Fence !! We are very happy with our new fence and Edgar was exceptional with the installation! It was a pleasure working with such professionalism. Definitely recommend them. read more

We recently used Capital Fence to replace the 50 year old broken chain link fence in our new home in Rockville MD and I couldn't have been more impressed with their customer service. Mike was out on the property within a couple of days of the call, provided updated quotes based on my ever-changing requests and answered dozens of questions promptly along the way. Once booked, the team came out a week ahead of schedule and completed the entire task in one day, leaving the yard in great condition. The fence is exactly what I hoped it would be and has certainly added to the property value. Would strongly recommend Capital Fence. read more

We had capital fence to replace our fence 3 years ago. During the storm on 3/2/18, neighbor's tree fell on our fence and part of it needed to be replaced, I made numerous calls to capital fence, submitted pictures over and over, still waiting for this David guy to call back, called another company, they came in 2 days. read more

Excellant deer fence! The salesman/designer/layout guy Mike put in extra time and visits to assure that it would be placed properly and as desired. Someone from the office came out during the installation to communicate with me and the crew. The crew solved a problem that came up -- I had thought one corner would be tied in to a neighbour's fence pole, but a gap was left. The installers wired it up after I asked about it. They used concrete on terminal, corner, and gate posts. I paid them to clear the path, instead of attempting that myself, which was a good move because there were last minute adjustments in the route the fence took. I thought the price reasonable. The fence is unobtrusive and -- so far -- effective. read more

We are thrilled with our new cedar privacy fence installed by Capital Fence (Poolesville MD). Having done my homework before Mr. MacKenzie and I disucssed every detail about the fence he would install, I felt from the "get-go" that we were on the same page. There were no high-pressure tactics; just an informative conversation with the promise of a fair estimate and a quality product. I knew what I wanted and he delivered. Having reviewed three other estimates from local fencing companies, it was a no brainer for me to choose Capital Fence, Inc. The fence exceeds our expectations, was installed a week earlier than originally planned (yippee), and the installers were perfectionists, using levels for every board they installed. My neighbors are stopping by and checking it out. Yes, It is "all that"and much more. It makes me smile. read more

What a wonderful experience with an exceptional company. We saw the work this company did at a family member's house and were so impressed that we moved getting a new fence up on our list of things to do. Mike Trail, our contact, was referred to us by the same family member, and it is was immediately evident why they were so happy with him. He was responsive, knowledgeable and friendly since we first got in touch with him. The team of men who installed the fence were prompt (actually an hour early!), worked quickly but efficiently, and completed the job from start to finish in one 12 hour day. This included tearing down and hauling away our old fence, installing 274' of a new high space picket using western red cedar, and cleaning up after their work. Can't ask for better service than that. Highly recommend! read more