Jonathan Dunn & this company are highly recommended IMHO. I'm a repeat customer & I have nothing…read morebut good things to say about this company. Thank you for being flexible in your schedule today, so my little man cub could get some shut eye. In addition, I recommended you all on Next Door.com as well for my neighborhood. I won't be going anywhere else but Dunn Right for my carpet cleaning & restoration needs. Thank you again for yet another great experience!

Thank you so much for doing a great job cleaning our carpet!!…read more Extra thanks for the following: 1. Coming to Esparto 2. Taking time to do the job right. 3. Calling when you were on your way All of these things give you extra points in my book. Plus the carpets look great! I will definitely call you again to do more of the house and maintenance cleaning of the other carpet especially the hallway of high traffic!!!

Awesome Cleanup! Awesome Customer Service! Working with ServiceMaster was so easy! They were very…read moreaccommodating and always had a smile! We would definitely use them again...but pray we won't need to! Thank you Erin, Preston, Alan and Travis!

If you live in the Meridian area and have damage to your home due to fire or water, my wife and I…read morehighly recommend using ServiceMaster in Meridian. From day one with our house fire, to not one, but TWO water damage issues after we got back into our home, ServiceMaster was there. They carefully took care of all our personal items making them look brand new after the smoke and soot damage. Even my outdoor tools looked great. They stepped in, big time, when we had water damage and went the extra mile to make sure it was all done correctly. Their team is professional and friendly, and I can only give them my highly recommendation!

Great service from Todd. He was here within an hour of getting a quote after my dog had an accident…read moreon my new couch. He quoted me a price for just one cushion but ended up doing my living room carpet so I didn't feel so bad about having to spend the money on one cushion. Everything smells and looks really good. Thanks for the awesome job and service Todd! Definitely will be recommending him in the future and using him again.

Absolute nightmare…read more Our carpet is very new- it's been used by 2 adults for 15 months. Needed carpet cleaning only because we got a puppy who had a few accidents. Based on his good reviews and IICRC certification, called TPK at 5pm to schedule a cleaning with Todd. He said he could come out the next day and take care of the pet stains. 18 minutes before the appointment I receive a phone call from someone who says he is Todd's son and he will be doing the carpet cleaning. He also says that he was taught how to clean carpets by his dad and he has his own truck and business- Good Guyz Carpet Cleaning. This felt like a bait and switch- I hired Todd, with "over 20 years of experience" and "IICRC certification" and good reviews online, I did not hire Good Guyz Carpet Cleaning. Against my better judgement, I let this guy come clean our carpet for Todd. Big mistake. He shows up to clean pet stains without a black light- an absolute necessity and very basic tool for any carpet cleaner. Pet stains glow brightly under a black light. Without a black light a carpet cleaner can not possibly find even a fraction of the pet stains that they're hired to clean. Long story short, this guy rushed through the job. He did not focus on all the pet stains. Some he barely cleaned, others he completely missed. The only reason he was able to find any of them at all is because I loaned him a cheap, relatively weak black light that we had in our house. To make the entire situation exponentially worse- he left the carpet soaking wet. As in ridiculously soaking wet. After cleaning, a professional is supposed to do enough dry passes to suck up as much moisture as possible from the carpet. If this guy did a single dry pass, it is impossible to tell. After 6 hours of having a heavy duty blower directly blowing across the carpet, it is still soaking wet. Based on what I was told by a another professional, IICRC certified carpet cleaner, this can a huge issue because when carpet is left this wet, mildew can start growing after a few days. Mildew would require all the carpet and the pad to be ripped out and replaced, negligently turning a $175 carpet cleaning into a multi-thousand dollar carpet and padding replacement. 5 hours after he finished work on our carpet (it had a blower directly drying this patch the entire time), I used our cheap, home consumer carpet cleaner to suck up the water and cleaning solution from our carpet. As a test, I went over only a small section (less than 6'x6' square) at the bottom of our stairs. The results were disturbing- our cheap consumer carpet cleaner easily sucked up over 1.5 cups of water from a very small patch of carpet. And the water was filthy. After multiple passes from our home carpet cleaner (when we've previously cleaned the carpet ourselves), the carpet is usually barely damp and the water is coming up relatively clean. You can see in the picture I posted how dirty the water is and how much of it came out of a very small patch of carpet. Called Todd to ask him to come fix the situation and his other son answers the phone. I explain to him the issue, how urgent the wet carpet issue is and that I want Todd to come out and take care of it. Instead, later in the evening I get a phone call from the brother who did the terrible job. I told him that his work was unacceptable and Todd needed to call me and take care of the issues. Later I get another call from the brother, instead of Todd. He is incredibly rude and unprofessional, immediately starts talking over me and will not even let me politely voice my concerns. I ended up having to hang up on him when he became hostile and abusive. In the end, Todd's left our carpets drenched, dirty and loaded with chemical residue and with pet stains smelling no better than they did prior to their work. I ended up having to pay $30 to put a stop payment on the check I wrote to the cleaner that Todd sent out and had to pay a different company to clean up Todd's mess. I can not recommend highly enough that you avoid Todd's Pro Kleen. He clearly has no qualms about advertising his experience and certifications, then switching out (at the literal last minute) to a far less experienced subcontractor with no such certifications and far less experience. And he has no issue with charging his full rates for the work of significantly inferior, far less experienced subcontractors.

First I want to call out Charlie, she was amazing to work with showing empathy and care throughout…read moremy project. Andrew, Justin, and John all worked around my schedule and took the time to explain everything. I always felt like they had my best interest at heart. Thank you team!

I highly recommend using these guys, this is my second flood that they have come out and help me…read morewith. They worked very fast and made the process easy. If you're looking for a reputable company to help you out with a disaster these are the guys to do it.. And the best of all when everything was completed, they gave me a free Thanksgiving turkey. .

I was a customer of Spotless Cleaning Company in Nampa for over a year. At first, things were…read moregreat--the use of non-toxic products was a big plus for me. Unfortunately, the quality and consistency declined over time. On several occasions, I gave polite feedback about areas that needed more attention (for example, floors not fully cleaned or a toilet left dirty), but the owner brushed off my concerns instead of addressing them. There also seemed to be high staff turnover, which likely contributed to the inconsistency. It's unfortunate, because I really wanted to keep supporting a local business that used safer cleaning products. But after multiple tries to resolve these issues, it was clear the owner didn't care to improve the service.

On-time/Excellent Value/Great Service !!!! We will use…read moreSPOTLESS CLEAN from here on out ....

I had my yearly carpet cleaning today. Ben was the tech, he has been here before, what a good guy!…read moreVery professional as always. It's a little pricey, but you get what you pay for. My carpets look great.

When I called to make the reservation they said, "sure we clean everything." Guy walks in the door…read moreand says, "we don't clean that," even though it was on the estimate. Then he won't adjust the bill to reflect the work not done telling me that the office would adjust the bill. $457 for two bedrooms and two staircases. The neighbor and I dragged the rug out and cleaned it on the driveway. Never again will I call these clowns. The areas he did do was fine but it took a day to get the smell of his cologne out of the house.

Safe n Soft has cleaned my carpets a handful of times. The last time, I was not happy with their…read moreservice and expressed that to the company after they tried to charge me more than I was quoted and it resulted in me being pretty frustrated. I bought my own carpet cleaning machine to do the work myself after that and it's kept my carpet nice. Somehow, I stayed on their marketing list though, and got a text about a $50 off special last week. I confirmed via text (see screenshots) what the price would be ($355 with the discount) and decided to book to save myself the chores. When the guy got to my house he said "That will be $540." Uh, no. This is the second time they've quoted a price and then changed it on me. After several minutes on the phone with his boss, the employee came in and said "their prices had gone up but he would do it for $405 but can't give me the discount." I had arranged for pet care for my two dogs for this service. I asked him to leave. Truly, do not waste your time with this scammy company. Update after owner response: You can see in the screen shot I did not ask for anything special at all. I did not ask for a special method. I asked for the exact same service I have gotten each time I have used them and they CONFIRMED the price plus the discount. Their "accommodation of my schedule" was simply agreeing on an appointment time? Their positive reviews are a result of quite literal harassment of their clientele until they leave a review.

I called several companies. They all gave me a little lower bids than this one. The main reason I…read morewent with them was because they could do it sooner. They gave me an estimate. The appointment was for 11AM they did not show up till 3:30 PM and then doubled the price on me. Levi the cleaner was nice. But the lady on the phone was very cold and unkind. Plus lied about the price. DO NOT USE THIS COMPANY

If I could give 0 I would. that was not the deep clean I thought i was paying for. Lots of spots…read moremissed and stuff left behind -no, it was not intended for a different company.

I recently needed one of my Nampa rental units cleaned when the tenant vacated. I found Luxe…read moreCleaning on Yelp and hired them. They were on time, courteous and did a fantastic job at a great price. I will definitely hire them again. Dan B.