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    CAP Speech Therapy

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    7 years ago

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    Broward Nursing & Rehabilitation Center

    Broward Nursing & Rehabilitation Center

    2.7(7 reviews)
    1.8 km

    Unethical, Unprofessional, and Unacceptable Experience…read more Our family had an extremely distressing experience with Broward Oaks Nursing and Rehabilitation Center. My grandmother, who has Alzheimer's, was admitted for long-term memory care. Within 48 hours, the facility abruptly and unprofessionally discharged her without proper assessment, communication, or discharge planning. The community liaison (Richard) contacted my mother--her legal guardian--in a frantic and disrespectful manner, demanding that she "come remove her mother from the building" and blaming her presence for "messing up his reputation." Shortly after, my grandmother was sent to the hospital without notifying the family in advance, and we were later told she had been discharged from the facility entirely. This is not just poor customer service--it borders on patient abandonment and reflects a complete lack of compassion, ethics, and professionalism. No 30-day notice was given, no medical records were reviewed before admission, and verbal agreements made by the facility's leadership were not honored. We've since filed a formal complaint with the Florida Agency for Health Care Administration (AHCA), CMS, and the Long-Term Care Ombudsman. If you're considering this facility for a loved one--especially one with memory care needs--I strongly urge you to look elsewhere. -- Yvette F.

    Nurses and Administration are very professional and helpful.The facility is always very clean. Very…read moregrateful of the attention my mother is receiving .

    House of Hope

    House of Hope

    2.0(4 reviews)
    3.8 km

    i am currently a patient at this place. This is the ghetto of all rehabs. My only alternative is…read moreprison and they use that against us. Majority of the time there is feces on the toilet seats. We just had an employee fired for making homosexual passes on patients. His name was Mr. Oswald. I personally found and bagged a live bed bug and brought it to Mr. Laquinton Cotton who simply shut that room down and reopened it 2 weeks later. nobody, ABSOLUTELY NOBODY, ever came in to spray or anything. I personally witnessed another patient tell a kitchen employee, I'm gonna bust your brains out, and Mr. Cotton simply told him not to threaten staff. Mr. Cotton and Ms. Donnalia care nothing for the recovery or well being of any patients here and we cant do anything because alot of us are here instead of prison. And we live under the threat of, "We'll just call your probation officer and get you out of here and put someone else in your bed. programs like these get paid per patient per month. We are only a number. Ms. Donnalia and Mr Cotton are not fit to run a rehab. This place needs immediate attention and we need help.

    Thanks to the help of the people at House of Hope I have been sober for 389 days, granted the…read morepatients don't all want to be there so it can be unnerving when your actually want and need the help, but recovery is for those who want it, not those who need it. The staff is wonderful and treat you with respect and kindness. You are treated as a equal and the treatment isn't sugarcoated.

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    House of Hope
    House of Hope - May 12, 2020 one year sobriety

    May 12, 2020 one year sobriety

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    CAP Speech Therapy - speech_therapists - Updated May 2026

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