Walked in looking for an accessory, cash in hand. We were completely ignored by the clerk…read more Apparently it was more important to share cell phone pictures with his buddy than tend to his customer base. There are plenty of other vape shops in Nampa, I'll go elsewhere.

Great prices overall, friendly helpful staff every time I go in. Employees know the products really…read morewell and are able to answer any of my questions. They are welcoming and nice so I would say the number one reason I go to this particular vape shop is because I get excellent customer service. They also have a really good point system that is better than the dozens of other vape stores in Nampa/Caldwell area.

Matrix Vapor on vista is the best shop in town. They always have a great selection of vapes, juice,…read moreand CBD. I go here often and have always had a pleasant experience with the employees. If you like dogs sometimes there a cute black lab to greet you

They are by far the most educated and friendly vape shop I've been to! Absolutely love this shop!…read moreThey answer all my questions and help me with tips and tricks to my vape. 10/10 you should go!

Fanatic atmosphere!! You won't be disappointed by their selection and sale items! Go there NOW!read more

Awesome shop. The guy who works there is very nice and has some discounts for when you buy more…read morethan 1 of certain products. Came here to buy a vape battery to use while I'm in Idaho and he made sure I knew how to use it before I left the shop. Even pulled out his own that was the same brand and showed me how to change temperatures and turn it on/ off.

The younger girl with curly hair always makes it a really pleasant experience coming in, she's the…read morereason I don't go to another vape shop, even though there's something close to my house. she's really friendly and makes everyone feel very welcome , not just me, including people that I've also sent to the store.

If this the same as Eqyptian Vape in nampa, it rocks!!! They have Fogger products! Will buy there…read moreagain!

Friendly staff, cool spot, fair prices. Love having this place right here on the bench. So…read moreconvenient!

I have had good experiences up until today... I went in to get a different twist knob for my torch…read moreand the manager was in there. He warned me there was glue that made the screw stick and to cut the plastic off and use pliers to remove the screw. I did EXACTLY WHAT HE SAID and The head of the screw twisted off the rest of it leaving the end of the screw in my torch and no way to get it out. As a business owner, if I gave someone instructions that resulted in a broken unit I'd replace what I could for them or attempt to make it right in some way. NOPE!! He referred me to go buy a special tap and die set from the hardware store and that he couldn't do anything for me... GO TO HIGH MOUNTAIN SMOKE SHOP, GO TO YEE OLD LANTERN, HELL DRIVE TO ONTARIO... JUST GO ANYWHERE BUT HERE!! there is no loyalty to the customer whatsoever AND THIS IS THE LIMITED VOLCANO RED EDITION... can't even find them anymore!! Way to screw a loyal customer. I'll come cash out my 460 points and go somewhere else as long as I'm in Idaho

Hands down one of the best vape store due to its friendly and very knowledgeable staff. Felt right…read moreat home at the store unlike the other vape stores I been to. I have been struggling to quit smoking for a long time and tried multiple times to quit by switching to vaping without any success. When I explained that to one of the guys working there; I was very impressed with his understanding and knowledge of the subject and he was able to show me different products to try and explained the differences in each products. I felt absolutely no pressure or rush to buy anything and he was able to clearly answer all questions I had. I left the store with this newfound motivation to quit smoking and a sense of pride from buying the right products. I am proud to say that I haven't once smoked since stepping out that store. I highly recommend checking this store out if you are looking to quit smoking by switching to vaping, and also for all of your vaping needs too.

No punk rock blasting your ears out. No flashing lights…read more No wannabe weeders No tatooed freaks Just decent, knowledgeable, helpful staff, ready and willing and able to help shake the cigarette addiction. These people know their customers and know how to take care of them. I highly recommend

I went in to purchase a geek bar. They finally got them in stock and told me they went up due to…read moretariffs. I was shocked that they went up to $35 plus dollars. I then went down the street to another shop to find the same answer only they maxed out at $25. I know tariffs are high but I refuse to pay $10 more. Between this and their high turnover due to them overworking their employees then a little disagreement they fire them. It's not a place I want to give my money to.

I asked about Geek Bars and she informed me of the sale 2 for deal. I was able to find what I…read morewanted. The selection was good.

I loved getting my smokes and such from this company. I spent quite a bit money every time I went…read morein. However, I purchased a disposable CBD cart on Friday Oct 10th, 2025. I went out to my car and opened the box. Immediately I saw that the mouthpiece was busted. In little pieces. I immediately went back in and informed the employee. He called the owner or store manager and to my surprise, I was told I had to contact the manufacturer and it wasn't their problem! Then the employee makes the following statement, "I'm really sorry. We're supposed to open them in store so you can see them because they are not returnable!" Unbelievable! I told the employee the owner was a f ing clown and I would take my business elsewhere! I then was approached by a former manager who told me the owner was a terrible person! If you want to get ripped off, go to tobacco connection on Ustick and Cloverdale! Also, when an item says not for individual sale, are you supposed to ignore that and sell said items individually? I'll.be your huckleberry....let me look into this. See, they make a lot of $$ selling cigars individually yet on the outside of most boxes, it states not for individual sale. If it's not allowed I'll be the concerned citizen and make a phone call! The employee did not do his job! The owner or manager is illiterate and clearly has no problem stealing from people or should I say, selling garbage products that are broken and not provide a refund to the customer. I went back in 3 minutes after walking out. I didn't even leave the property yet the broken $20 CBD cart I was sold by an employee who clearly screwed up is non returnable? GO TO BIG SMOKE! LESS EMPLOYEE TURNOVER,BETTER PRICES, BETTER PRODUCTS AND THEY STAND BEHIND THE PRODUCTS THEY SELL TO CUSTOMERS! YEAH, ITS OUT OF MY WAY BUT TOBACCO CONNECTION CAN SUCK IT!

It's taken a minute to soak in the professionalism and the true spirit and meaning of management in…read morethe tops of this company. (Good lord I hope i spell this correctly) Rachelle, the district manager more than understood my complaint. Talk about forward thinking, this woman took it above and beyond bringing not only resolution to my issue but made it an opportunity to create a better shopping experience for everybody by eliminating an awkward shopping experience and eliminating some pressure on employees. I'm practically at a loss for words. I'm a previous manager of a restaurant with high level expectations in customer service and this district manager can see an issue and deliver the highest level of resolution. I give my greatest level of gratitude and respect for her management abilities. If you want your business to thrive this is the road of leadership you should follow. Best, Heidi Hiatt