Slow and terrible customer service. There were 3 employees and I was just waiting and had to ask if…read moresomeone can check me out while one was on her phone and the other 2 look older than my grandmas dog.

Went in to make a hefty purchase and cashier Alex scanned his own loyalty card before allowing me…read moreto input my phone number. He stated "it's the same you still get the discount" How is it the same? You get all of the points. I was not happy with this and informed them that's it's against company policy. He didn't give me a receipt so I had to go back inside to get it. There was another gentleman there that was very nice, he's probably the reason this place is well put together. I normally don't come here for the food so I can't really comment on that

Beautiful location. Rude staff. Didn't even have the liquor I was looking for very under stocked…read moreand overstaffed. Won't be coming back here again.

YOU CAN'T GO WRONG AT SPEC'S…read more Spec's is one of my most preferred liquor stores in the surrounding Houston area for several reasons! They're always stocked with my favorites, customer service is great, and their locations are plentiful! I can always count on this establishment to have my favorite brands in stock such as Crown Royal, Hennessy, Tito's, Patron, Grand Marnier, and more. However, they never have the rum that I fancy so much, Barbancourt Haiti Rhum. I always have to get it from Total Wines and more. Nevertheless, Spec's always come through for me keeping the shelves stocked with my most purchased items. I can never go wrong when I visit them. I also like the fact that they always have those tiny travel size Amsterdam Vodkas in stock. I love to buy them and give them away to friends and family as gifts and souvenir items. For some reason, it's difficult to find them at other liquor stores, but you better believe that Spec's will have them in stock in all the available flavors, which includes watermelon, pineapple, and peach. Furthermore, customer service is good! This was my first time visiting this particular location and I was impressed with its size, because most of the Spec's that I've visited in the past are really small, but this one was big. It was sort of intimidating, but the workers were friendly, welcoming, and inviting. There's always someone willing to assist you in finding an item if you appear to be having a difficult time finding what you're searching for. This is my experience at every Spec's that I've visited and I have been to quite a few. There's one even bigger than this location that I was extremely amazed by. It's been quite a while since I've shopped there, and it's super huge! I believe it's located on FM 1960 near Eldridge, if I'm not mistaken. Once I get the chance, I'm going to pay them another visit in the future. There's also another big Spec's located on Highway 6 and Huffmeister. Moreover, you can always find a Spec's nearby because they are plentiful location wise. I don't mind shopping at small business liquor stores but I prefer Spec's and never have trouble finding a location close by wherever I may be in the surrounding Houston area. Overall, Spec's is a big corporate name in the liquor industry that service the Texas area where you can find most of your preferred liquor brands and more! I've never had a problem with customer service at any of the locations. Someone always greets me upon entering the building and I'm always offered some assistance in finding what I'm looking for. However, there's one slight issue that I have with this company and it's the extra charge that is applied to one's bill when using a credit card. If it wasn't for that, I would give this company five stars. I highly recommend this location for anyone who resides in the Cypress area or visiting the area. You can't go wrong here. There's also plenty of parking but the lot can get pretty busy, so please be careful while walking in this parking lot.

This location has sprouts next door so if you are making cocktails and need fruits or mixers, its…read morean easy 1,2 done. If you need glasses or drink making tools, keep walking and there is a Ross further down. Total wine is probably the best source for Cognac selections.

On may 9th 2026 I was waiting in line behind this young couple and when cashier asked for the young…read moreman's id he gave it to her and said this right here is my wife , the cashier then proceeded to ask where the ring was at , the gentleman explained how they had forgotten it and was willing to show picture proof , the cashier then calls front end manager who's name was Catelyn (chubby Caucasian female with white shirt who I always see at the front) and without even asking for the females Id she starts being loud and aggressive towards the young couple who are customers explaining how she is refusing the sell because the wife doesn't have her ring , the gentleman then tells catelyn "you don't have to be loud and rude" immediately catelyn got triggered and told them to leave the store . Totally unacceptable from total wines part as she continued to talk about the young couple after they left making jokes and laughing about them . With everyone else she didn't have somewhat of an attitude but seems like every guest she has to do an ID check with that looks young she tends to have an aggressive attitude towards them . She clearly needs to find a new job and not work with people because clearly working with people and managing others is not her specialty. Really hope the young couple who was able to provide ID and clearly over the age of 21 was able to get justice for this , and from my knowing and experience of working at a liquor store you never question someone if they say they are married , totally unacceptable from the cashiers part as well ( African lady with accent and glasses who is always at the front) if there was a way to place 0 stars in this place I would , never coming back after I seen how they treat people and how they clearly discriminate .

I love a good Old Fashion drink. The lady this day knew the drink very well and guided me to great…read moreoptions of the drink I was looking for. Great service! The ambiance is perfect for a drink veteran.

Cute little hidden gym that sits in the parking strip of an enormous shopping center near HEB…read morelocated on 99 and Fry Rd. There are like a billion stores in this shopping strip, so this liquor store is not an easy find. I found this place on google maps when I searched for liquor stores near the area that I was in at the time, and it came up as the nearest one. When I arrived, I had issues locating it because of the numerous businesses that occupy this shopping strip. However, when I finally spotted it, I was a bit confused as to if they were closed, open, or out of business. The place was dark and I could barely see the open signage even though it was on. When I grew closer to the place, I was able to see the open signage much better. It was on, but very dimly lit, as if it was on its last leg, lol. The windows are darkly tinted which is why I was confused as to if the place was open for business or not. Because it's small and surrounded by so many different businesses, it is difficult to locate, especially with the dark tinted windows and dimly lit open signage. The owner should make some minor adjustments to make it easier for patrons to find this spot, by making it stand out more in some kind of way. Furthermore, customer service was great! The cashier was an extremely friendly, welcoming, and down-to-earth person. When I entered the doors, from the rear of the store where she was occupied assisting a customer, she yelled, "Hello! Welcome! Come on in!" I appreciate happy people because it encourages me to spend more money, lol. We had a lovely chat during my visit and the entire experience was pleasant. She was knowledgeable about many of the items and made some great suggestions on a brand of Vodka that she suggested for me to try. The store was very neat, clean, and well organized. I did not have any issues locating the Crown Royal, which is what I purchased , by the way. I also purchased a mini-size Reyka vodka that was suggested by the cashier and it was pretty nice and smooth. I rated this establishment five stars for cleanliness, tidiness, great organization skills, and friendly and welcoming customer service.

I've gone to Sky Liquors twice. On each occasion I was the only customer in the store. In both…read moreinstances the sales clerk honed in on me and asked if I needed any help. Each time I was asked I said no. His presence made me feel uncomfortable. I'm not a fan of sales clerks who invade your space when you haven't asked for their help. While Sky Liquors has a plentiful selection of beer, wine and spirits they're pricey compared to other liquor stores in the area.

This place has the most selection of different flavored vodkas I have ever seen. Other then that,…read moreits a neat little store, not huge, but its clean and well stocked. The prices are also ok.

excellent location, very polite staff extensive variety and very clean store. I highly recommend. -…read moreDavid

Awesome liquor store. The owners are great ,and very friendly ,and always cutting deals ,on stuff…read morethey want to get rid of.

The service and stocking at the Westheimer and Kirkwood has much to be desired. The shelves are not…read morestocked ( they also need a new buyer to keep an account of what sells out the most) the young men in the back gather and talk about everything except assisting customers and the women that check you out act as though their doing you a favor. And the security person inside...worthless! Wish " Total Wine" would move into the now vacant Sprouts store. Give Spec's a run for their money.

I am surprised to see the number of negative comments posted here. Granted I have only been there…read more2 or 3 times however my experience has been completely opposite ! The service was excellent. I needed something which was not on the shelves. An associate immediately went into their storage area and found what i was looking for. The lady upfront in charge of the register was very friendly and efficient and expeditiously got me out of the store without any problem. I seriously wonder if I was extremely fortunate or if people get more and more demanding and entitled!! Sounds familiar?

I don't know if it's just because I came in with someone who's in this store at least once a week,…read morebut the lady manning the counter is so, so nice.* She just seemed like she's always nice though. Know what else is nice? This liquor store. It may not be the biggest, the selection may not be the most comprehensive, but the prices are good, it's clean, well-laid out, and they had everything I was looking for (good bourbon for me, and lots of Tito's for everyone else). Well, I guess they didn't have the Guinness cans (just the extra bitter bottles) Grandpa was hoping for, but it's a liquor store, not a beer distributor. S&R is also right next to the Kroger, so you can get all your food and liquor in the same place. ______________ *I'm also not sure if coming into a liquor store weekly classifies you as an "alcoholic" or just a "booze hound." But I'm over here in my house made of glass, and I'm going to leave all these rocks alone.

This is a very clean and organized store. I was able to find what I wanted and the staff was very…read morehelpful. They even offer gift bags if you are purchasing and giving as gifts.