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    Canton Regency

    2.5 (2 reviews)
    Open • Open 24 hours

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    Kiko - The KIKO main office lobby in Canton, OH.

    Kiko

    1.7(21 reviews)
    1.4 mi

    I found this company to be "shady" with their online bidding. Their photographs of merchandise was…read morehorribly staged and the broken up lots seemed to be intentional. If you're bidding WATCH for the glitches in the "system"... I was NOT IMPRESSED and will not participate in any of their other auctions.

    My experience with KIKO has been completely unacceptable…read more I purchased and paid for a jewelry lot from my grandparents' estate auction containing pieces of my grandmother's jewelry that were both deeply sentimental to me and valuable in their own right. KIKO photographed, cataloged and sold the jewelry. At the authorized pickup, a significant portion was missing. KIKO was notified immediately. Surveillance was reviewed to determine what happened, and the handling and movement of the property shown on that surveillance only compounded my concerns about how this lot was managed. I expressly told KIKO that I did not consent to a refund as resolution, that recovering the missing property remained my priority, and that if recovery failed, we needed to have a separate conversation about resolution. Instead, KIKO refunded the purchase price without my consent and without ever having that conversation. Communication throughout this ordeal has been exceptionally poor. I have repeatedly had to pursue updates myself, and multiple written requests for documentation regarding the handling and distribution of my property by KIKO representatives still remain unanswered. Perhaps most disappointing is the complete lack of basic human empathy. Not once throughout this entire situation has anyone from KIKO simply said, "I'm sorry this happened." Given the deeply personal nature of what was lost, even that basic acknowledgment would have meant something. An auction company entrusted with other people's property and family estates should demonstrate proper handling, organization, accountability and communication when something goes wrong. Based on my experience, KIKO failed to meet those basic expectations. I would not trust KIKO with property that mattered to me, and I absolutely cannot recommend this company.

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    Canton Regency - assistedliving - Updated September 2026

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