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    Canter Wealth

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    Investment management

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    3 years ago

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    The Financial Planning & Investment Group - Jan Pretorius, Karen Purvis CFP® & Keith Paglierani CFP® AAMS®

    The Financial Planning & Investment Group

    (14 reviews)

    Whether you are a financially sophisticated gazillionaire running a web of companies from your…read moremegayacht or the kind of person who goes to the ATM to see if they have any money, you need a financial advisor. But not just any financial advisor. You need Keith Paglierani. Keith will grasp all the details while staying focused on the big picture. Even if you have everything figured out, he'll have a few more ideas for you and see at least one issue and a solution you missed. And if something financially major suddenly happens (say you win the lottery or lose a job), you can pick up the phone any time, and Keith will be there for you with great advice based on rigorous analysis. Always delivered straight but with kindness. I met Keith when he did an analysis and financial plan for a relative who asked me to tag along as the financial version of a medical advocate. I was so impressed by Keith that I hired him as my advisor. I've worked with him for nearly five years now and have referred him to friends. Two other reasons I feel so good recommending Keith - Having shopped for advisors, I feel confident that his fee schedule represents the best value in financial advice you will find. - Because Keith has a group of support people around him, he can deal with lots of data, fast. A couple of times, I've buried him in paper, thinking it would be a couple of weeks before I'd get anything back, and each time he'd been back in touch in a day or two with great thoughts based on close analysis. Keith is money. Literally.

    Jan and Karen have been our advisors since 2005 and we loove them! They are like friends to us…read more Ameriprise is known to be expensive, but they really help us out and never pressure us into doing things we don't want to do. They saved us from losing lots of money during the downturn in the economy. To me, they are worth every penny to make sure our investments are on track and to keep me from stressing about it all. I was originally referred to Ameriprise by a friend. His advisor was a family friend, so I trusted him. I was with him for about a year before I moved out here. My old advisor referred me to someone here in San Diego who would not return my calls or emails, so I was about to give up on Ameriprise. Then, I was referred to Jan Pretorius. I made an appointment and went in to visit him at the La Jolla branch. I then discovered he had a partner with him, Karen Purvis. He likes to take care of retirement and 401 (k) stuff and she likes to take care of expenses, insurances, your financial goals, etc. Eventually, they moved out into their own office at the Morena Blvd location. They acquired a paraplanner, Tracy, who is just as great. When we go in for our twice a year meetings, we are greeted by name and everyone is super friendly. During our visits, we track our spending and savings, mostly with Karen. We focus on how on track we are with our goals and talk about making changes if needed. Jan will then talk about the market and our 401 (k) and changes he's wanting to make, etc. I love not having to deal with all that! They've even made calls to try and help us out with things during our meetings and put the call on speaker phone for us to hear. Every once in a while, they will try to sell us the idea of something new, like life insurance. But, in the end, it is all our decision and have never ONCE felt pressured by them. I'll admit, we've gone against their recommendation before. They return all emails and calls usually in the same day. This office is very personable. They send us chocolate for Christmas, they sent us a wedding gift off our registery, and they call us for our birthdays. Seriously, I couldn't imagine using anyone else as our financial advisors. Based on other reviews of Ameriprise, it all depends on who you get as an advisor. We got lucky. They do a terrific job and anyone interested should call them up for a free consultation.

    Fidelity Investments

    Fidelity Investments

    (31 reviews)

    Mission Valley

    A nightmare in every sense. Transferring funds has literally never been harder!! Sooo crazy and…read morethey absolutely refuse to keep in touch no matter what they promise you

    My former employers had investment accounts with Fidelity and I since moved all that money out into…read moremy current employers account (Thank God!). I decided one day that I wanted to start a Roth IRA and since I already had accounts with Fidelity in the past, why not just use them right? WRONG! That was a bad idea! So I logged into my account and opened a Roth IRA, things were going OK until I tried to fund it, then the website wanted to send verification texts to me, but when my older accounts were created I accidentally transposed the prefix for my phone number, no big deal, just change it right? WRONG. In order to change your phone number on Fidelity.com you have to get a verification text sent to your phone, which would be fine if you still have the same phone and you didn't type it in wrong like I did. As you can imagine, this was frustrating as I was experiencing an infinite error loop, as I cannot accept a text message to an incorrect number, thus I was unable to change my phone number. I tried to contact customer service via chat (her name was Wendy), I was told she could not help me, & was advised to call 800-544-6666. When I called & entered my social security number, I was redirected & told the department I needed was CLOSED, even though the rep told me it was 24/7. I went back to chat, & was told the same thing by the same rep (Wendy) She was not helpful at all, basically called me a liar that I received that message that they were closed, she rudely insisted she could not help me & I had to call, I tried again same thing, got a message stating they were closed. I then went to chat again, & got Wendy again, this time the conversation got heated, & she basically cut me off. I tried again & got Miguel & asked to speak to a supervisor, & he cut me off, & then I was blocked from being able to use chat. So then I decided to call again, only this time, I said I was a NEW customer, which technically I was, I never had a personal account with them just 401Ks from employers. I spoke to a seemingly nice gentleman in India, who actually pretended to help me, but as we were talking I was locked out of my accounts online. So not only did I get blocked from using chat, I was now kicked out of my accounts entirely, then he told me I needed to visit a local branch to "verify myself" (hence this review). IS THIS HOW YOU TREAT YOUR CUSTOMERS? ALL I WANTED TO DO WAS OPEN AN IRA ACCOUNT AND CHANGE MY INCORRECT PHONE NUMBER. Sounds simple right? WRONG! Trying to open a new Roth IRA and change my phone number led to me being locked out of my accounts entirely and being forced to visit a local branch just to unlock my web account. The funny thing about this, is I didn't even have any money in there yet! :D ****Imagine if I actually HAD money in there! I would be locked out with no access to my own funds!!!**** My recommendation, STAY FAR FAR AWAY FROM FIDELITY!!!! The website is garbage, the customer service is beyond horrible, and the security policies are absurd! Find another place to invest your money! I would rather buy a safe or put cash under my mattress than to trust these people with my life savings! NO THANKS!!! I guess I don't have to worry now, my account is locked forever by these incompetent fools, so I will just take my business elsewhere, and thank God almighty I didn't have any money in there to worry about. Goodbye Fidelity, not nice knowing you.

    Canter Wealth - financialadvising - Updated May 2026

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