Jim is an upstanding business man. I was in a jam and…read moreneeded some water heater work in a emergency. I called around and compared the standard service calls fees but also to see who could get to my home fastest. Jim not only beat the other companies in my immediate area in time but beat the call fee by a comfortable margin. Jim exhausted every possibility of the problem before doing any costly work that I didn't need and willingly showed myself and my wife each step of the way, which I appreciate because I have changed a couple heaters when a was able. No wool over the eyes he gets the call on any possible plumbing needs in the future.

Moved 2 shower heads and valves. Did a great job but was a bit slow in completing project though I…read moreattributed that for being meticulous.

Jason Brown and his teammate were dispatched to my residence to repair a connection from my furnace…read moreto the outlet pipe on the roof. They did a excellent job. They were very professional and took pictures after the repair and explained what they had done. I also touched bases with Ingrid in the "Efficient Systems office. The is always pleasant and very helpful. Jason and Ingrid are a asset to the business.

Called out for AC not working. Guys were nice but that was all. Told me I needed a capacitor and…read moresome Freon. It was funny the unit was working so why was a capacitor needed. The price was about 650$. Then we asked where the leak was because it's a little ridiculous to do that without knowing where the leak was. So we got a leak detection price. $1350.00. I almost croaked. We asked them to leave and called another company. Their leak price is $100.00 and will come off the price if they do the repair. Worse part is it was for my daughter so if I wasn't there what would have happened. Last week they told her she needed a new unit. Oh and she has a service contract with them. Canceled that too. Highly unethical to try to rip of a young lady.

Top rate service! Knowledgeable! Polite! I give him a 100! He was on time and explained everything…read morethat he was doing. He's the best plumber I have ever had!

Mike was quick to respond and very helpful. he has the issue figured out and resolved quickly…read more Great Customer Service and interaction. We will definitely be using Mike in the future. They truly are first class.

This company was supposed to come to my house today and look at several plumbing repairs I need…read moredone. I've used them once before and had no complaints about their work. I gave a general list of items I needed repaired to the lady I spoke with. She said someone could come out today, which I said was fine. She told me someone would call before they came. Since this was set up two days ago, I feel she has bumped me back for other jobs. Was my service call put on the work schedule at all? I've sat home this entire day and put other issues and errands aside. At this point, I'll find another plumbing company and I will not recommend this company to anyone. Common courtesy would warrant someone letting me know they could not keep the appointment today and reschedule.

I like work with this company, An excellent quality is punctuality, professionalism, and…read morecompetitive prices. Highly recommended. Casa Del Sol Apartments Proprety Manager

I'm a old person who lives in a old house and drive a old pickup. I had a technician with Mr…read moreRooter repair a faucet set in a shower. The tech did excellent work and made a few trips to the plumbing supply company to get the needed parts. I could never have done this job myself. Thanks to everyone with Mr Rooter!

I'd like to thank everyone that recommended this company. Quentin Duff and his guys Steven, Chad,…read moreand Rusty who went above and beyond to help us at the utmost affordable price. They were super friendly guys with " a want to help" attitude!!!! We enjoyed their company even under " shitty" circumstances . Great company!!!

I'm not really sure what's going on with this company, but after reading the reviews I can…read moreunderstand why the ratings aren't great. I was assigned to this company through American Home Shield and never received a call from the company to schedule an appointment. I contacted the company, left a message to attempt to schedule an appointment and did not receive a call back. I contacted American Home Shield and was told it should not take a week for them to contact me to at least schedule an appointment. I asked to be assigned to another company after reading the review.

Very prompt response, very thorough investigation of issue, friendly and professional and…read morediscovered it was a city line issue and provided instruction on how to get emergency work request submitted to city. they also offered suggestions on other service options. Thank you, Troy, Jacob, Jimmy and Brad. Appreciate you!

Brent and Brian replaced my hot water heater on Friday. They were very professional and also…read morecleaned up behind themselves. I would recommend this business to anyone else!