*EDIT: Thanks for the replies Craig. I've ended up pursuing a CRT decision to formally document…read morethe issue. No resolution has been offered to date since reaching out to Associa in December. An apology straight away from the strata manager would've gone a long way.* Dec 23, 2024: Impossible to connect with our dedicated strata manager. We've been trying for 5 weeks now. After 4 emails, 3 points of contact, & 2 voicemails, suffice to say this company is poorly run.

I am astonished as to how unprofessional this organization is..the Strata manager in my building is…read moreabsolutely a lame duck..she can't seem to do anything that has been requested of her, rude in her demeanor and half the time she never follows up..I will be looking to move and be sure others will be aware of this management group..

We Worked with Happy Boyal. We highly recommend her. She helped us with our father moving into a…read morerented apartment while his home was being reconstructed. She was so thoughtful and caring, considering he is 90 years old. She was very attentive, during a blackout she came and checked on him. That amongst so many other times she was able to help us out. She went above and beyond whenever something came up with the apartment. She is very professional, but at the same time thoughtful and we felt very comfortable with her. Would recommend her to anyone seeking a property management professional.

Very impressed with Happy Boyal from Homelife property management . We have used her services to…read morefind my kids and I an apartment in my area . She is very professional , polite and attentive to my needs . Happy was always answering my calls and texts promptly and has given exceptional service to us ! So grateful to work with such a wonderful person . Thank you Happy Kelly , Ethan and Austin

Have lived here about a year and really fell in love with the area. Close to everything you need,…read morevery convenient. Great sense of community.

Very poor management and people working with not good grand.. keep increasing strata fees every…read moreyear, company management becomes more greedy , even they got over 1 million reserve fund .. its surrey and paying $700 + starta fees every month .. its not vancouver downtown.. man Common.. have some sense..

The service provided by this management company is extremely poor. They are slow to address…read morereported issues, and their customer service attitude is unprofessional and dismissive. There is no effective channel to escalate complaints to their manager.

A lot of people complain about their property management company, and all I can say is thank god I…read morerent from a kind family ran business. I have rented from them for six years now, and when ever I need something fixed they are on it. Although I can't contest to all of their properties, I can say that they are a friendly and trust worthy business.

I would give them zero stars. Thieves that do not follow the BC Strata Property Act. When…read moreconfronted, they will just refuse to acknowledge this. My mom received a letter indicating that they have imposed a $50 fine on her townhouse unit because she did not clean her exterior between May 15th and June 15th. This new rule was introduced within the past couple of years. In communication with Taylor Jones, I indicated that we were in the process of cleaning the exterior, were not aware of this new rule and would like the fee waived since according to the BC Strata Property Act (Section 135), you need to give a warning first before you go straight to fining a strata property owner. Taylor Jones did not acknowledge this failure to follow the rules outlined in the BC Strata Property Act. He or she simply replied that the strata council has decided to keep the fine in place. Normally, if it were a larger fine, I would continue fighting by filing a dispute but I suspect that Davin Management, Taylor Jones and / or the strata council know that most home owners will just pay the fine which is basically an illegal money grab.

After 4 or 5 years and 4 property managers, we finally got a majority of owners to agree to…read moreterminate our contract with Davin Mgmt. This last property manager, the only thing he did other than attend council meetings every 2-3 months was to flip vendor emails to council. No input, no advice, no nothing except to flip emails to council members. The hundreds of hours council has spent over the past 4-5 years attempting to do the job of this management company is mind boggling. Vetting agendas for hours, vetting Minutes for hours, meeting vendors, speaking with vendors, and basically typing out exactly what we need the property manager to say to a vendor or an owner. So glad to see the backside of this company.

We dealt with this management company and they were a nightmare. We actually missed our 5 year…read moreinspection because they did not tell us we should get one and we did not know. We are now stuck with a lot of issues that builder should've fixed. The property manager we had did not respond to our requests in a timely manner.... Ever. The owner, who had been so nice until we signed the contract was rude and unhelpful. They are also in cahoots with their insurance lady who leaves them amazing reviews but is not their client. Stay away from this company. They are nice until they get your money and then they don't bother doing their job correctly.

It has only been a week since bought a unit run by this company. what a dumpster fire. I have been…read moretrying for a week to get a response regarding a key fob for the u/g parking thta does not work as well as the enterphone at Ameera Place. Thank God we are dumping them at the end of the month.

Orca was horrible to deal with. Communication was extremely sparse, and getting a phone call from…read morethe real estate agent managing the property was impossible. We were told we were accepted and even congratulated, only to be told the next day that we were declined. Truly an awful experience... very unprofessional and disappointing for a real estate agency.

Things started out great, quick response to my initial inquiry - a thorough video breaking down the…read moremarket - but once they sent me a contract to sign, I had a few questions about the contract for clarification. A week went by and 3 follow ups and they just ghosted me. Seems like these guys just expect you to blindly sign their contract without question or they will turf you. I am not a big corporation but a person who needs to rent out my current condo to move to be closer to family.

Carlo and his team were very professional and helpful when we rented out our condo. They looked…read moreafter repair services when we were out of the country, advised us on insurance issues, and carefully screened our renters. Tasha was particularly helpful during covid and helped out with communications with our tenants. She took a personal interest in taking care of everything. We felt our condo and tenants were in good hands with the Sutton Group Del Mar Realty.

I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

Chris inspects wood burning fireplaces and gives you a report of what he did at the end. Receipt…read morewas clear and concise with convenient payment methods. Great response time, great service, fair pricing.

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