I hired Robert again to have my chimney swept because he provided such grate service the last time…read moreand this time was no exception he is very tidy he is very professional letting you know every step along the way explaining things to a tee. There is a reason that he is called Santa's chimney service Santa only picks the best after all Santa needs a clean safe chimney to use Santa trusts the best and so should you give Robert a call today for all you chimney needs you wont be disappointed :-) Thank you again Robert see you next year. Steve:-)

Robert was outstanding, and I highly recommend. A true professional, Rob did a fantastic job and…read morewent above and beyond in terms of customer service. He was always available and I would hire again for any future work we need. Highly recommend.

Chris inspects wood burning fireplaces and gives you a report of what he did at the end. Receipt…read morewas clear and concise with convenient payment methods. Great response time, great service, fair pricing.

From the owner: Our company offers affordable solutions with pure professionalism to any and all chimneys.read more

We informed him that we had branches lodged in the chimney from squirrels. We asked if he was going…read moreto get on the roof to clear it out. We were told "I'm 70, I don't get onto roofs!" He was onsite all of 10 minutes, cleaned the bottom 10' of chimney, which we had already cleaned. We only needed him to clear the branches blocking the top, so we don't get a chimney fire. We setup the ladder to check his work, branches still there. He charged $100 to do nothing. Strongly NOT RECOMMENDED!

Moved into a rental townhouse with a fireplace and wanted to get it cleaned to be safe. Found these…read moreguys on line after some searching. Very friendly to talk to. They showed up on time and were great to deal with. They were in and out in no time. For a flat rate of $100.00 we are very happy with them. Place is now safe for fires. I would def recommend them. Nice local small business that has been in operation for years I would think. We will def be calling them on a yearly basis to have them clean the chimney.

I would highly recommend Vancouver Chimney Chief for any of your fireplace needs. He was very kind,…read morepunctual (even arrived slightly early) and knowledgable. We had a problem with smoke building up when the tenants above us were having a fire. He took the time to explain the problem to me (a new homeowner and landlord who knows nothing about fireplaces). He offered me solutions that were both budget friendly and those that were long term and energy efficient. I really appreciated that he said I could call anytime if I had any questions or concerns about the fireplaces. I think the service was well worth the cost. Definitely will be calling them again next year.

Well, I called this company on Friday afternoon to ask about getting a damper handle and pin…read moreinstalled on my fireplace and have the chimney cleaned. He gave me a positive but unusually vague answer about "sometime next week" and took my information. I waited until Tuesday and heard nothing so I called him back. He said that, "Well...I was going to fit you in at the end of the day after work but...well, I can't really do that for you. I'm too busy." Really? You're a "Chimney Chief". You advertise "Chimney Cleaning and Sweeping" and "Chimney Repairs and Rebuild" as your first two services on your website. Clearly you're not "Customer Service Chief". I'm not sure why so many services companies have no concept of service and what that means. Change the name of your company to "Yeah I'll Do Your Job If And When I Feel Like It Or Maybe Not.".

We live on SJI and had our stove installed 3 years ago this month. Today we got our second…read morecleaning. The crew showed up early and left everything spotless and functioning like new. We have always been happy with their friendly courteous approach. Always on time, eager to explain their work and offer suggestions. Highly recommend Merle's.

Merle's serviced a propane fireplace they installed late in 2018. Always professional, kind, and…read morethorough! They also care for wood-burning stoves and chimneys! we've been using them for at least 10-years now, and know we are in excellent hands.

We have used Tristan Chimney services for the past several years for annual chimney cleaning as…read morewell as a WETT certification for insurance. Courteous; customer focused; professional. Would highly recommend. Michelle L.

Julian was great. Came early and cleaned and inspected fireplace and chimney in no time at all…read more Highly recommend!!

Outstanding service, highly recommend! Cody was great with…read morehis communication, quick scheduling and service conducted. He took great care of our inspection and cleaning and gave lots of valuable information for ongoing usage of the fireplace and what I can be looking for in the future. Great value for the service, will definitely be using again! ​

Cody went way over and above the norm to take care of every need I had plus more. He took the extra…read moretime to explain things about my pellet stove and wood stove that are so helpful and that I never would have known otherwise, so I can use them more efficiently and safely. He's as polite as can be and kept everything so clean I was honestly surprised that there was absolutely no mess leftover whatsoever. I'm so truly thankful there are still honest, kind people here in Bham that work so hard to do an outstanding job. And lastly, his price was better than anyone else I called, so don't even bother doing comparisons because Cody is the only guy you need to call to make an appointment. I'm a very satisfied customer who is super thankful to you Cody.

Gurlal did an excellent job cleaning all my vents and…read moresanitizing as well. From the start with their front desk setting up the appointment to Gurlal completing the cleaning - and going above and beyond - I felt I was in good hands and trusted them. Thank you so much for the honest and thoughtful service and care. I truly appreciate it at a time I was quite frustrated and needed dependable service.

Very proper, timely and efficient. Five stars on all…read moreaspects start to finish. 100% recommended.