They could not do the job required with their current equipment. They referred me to another…read morecompany. Actually I am grateful that they were honest and referred me to the person who was able to do the work.

After many failed attempts to remove the calcium buildup on our pool tile, we were referred to Nate…read moreand looked forward to seeing what he could do. He did not disappoint! What a beautiful, sparkling clean difference. Look no further - Nate can get your job done and even better, he's really kind, friendly, and efficient. Thanks, Nate!!!

Great job! Was able to accept the job on short notice. Good communication. Friendly and…read moreknowledgeable.

So nice gentleman that came on time and finished his work in no time in a perfect and honest way…read more I recommend him strongly.

My pool is sparkling clean! Thanks to the excellent service of Pool Practitioner!…read moreI highly recommend them.

Only answered one message. Never came out or anything. Was only interested in seeing if I needed…read moreweekly service or not.

If I could leave negative stars I would…read more I had high hopes when I initiated service with this business and it was the biggest mistake. I literally, only lasted 1 month of service with Adrian. This guy is very arrogant, and argumentative. In addition, he calls me and asks me if I have home owners insurance and telling me to file a claim for my pool pump. If I have home owners insurance I should only pay $100 and they will call him to repair the pump. I said thanks and hung up. I went online to pentair and found a licensed contractor through Pentair, and they came to take the pump. They were shocked at the extended of the damage of my pump. After further inspection, it turns out my pump exploded probably from these guys ignorance or maybe intentional to charge my home insurance for this. Attached are the photos and the message from the contractor. I would never recommend this business. Update: The final cost to repair $1,057.75, because In addition to the pump exploding, it cause damage to the plumbing.

Where do I start, this company honestly works extremely hard. The staff they have are professional,…read morehonest, and hardworking. The owner really does everything in his power to keep every customer happy. He's a very direct person but he's honest. If there is an issue he will fix it 100%. If you are a rude customer I'm sure he tries until you cross the line. Then he tells you to kick rocks. I'm 100% certain that he runs this business with integrity. He overall will help you as much as possible and he will keep your pool looking great. Oh and you can call him direct anytime of the day for pool advise/help even FaceTime. His prices are super fair for what you get. It's all relative because he's a REAL pool company and is CPO Certified. Call him and I bet you will think the same. If you had a bad experience with him send him a text I'm sure he will try to make a right.

Since Scott has moved on and doesn't run this business anymore, his son Daniel has been the pool…read moreguy. I hate to rate 1 star ratings, but my experience with Daniel has been extremely negative. Daniel doesn't come regularly like Scott did, matter fact when our pool was serviced by Scott he maintained our pool weekly and made sure to take good care of us, now... we'll be lucky if Daniel even services our pool. My husband has tried to reach out to Daniel so may times thru text, but Daniel ignores it. Daniel continues to charge us for monthly maintenance and services, but does not service our pool at all. Our pool has become green and now we have to probably find another pool guy. Daniel is not an honest person and the integrity of this company is no longer something that is not valued. It's unfortunate, especially for us as the customers. I would no longer recommend this company to anyone I know or anyone looking for pool service. If I could go back in time and choose a pool company, it would not be this one unless the pool guy was going to only be Scott, unfortunately Daniel doesn't have the same work ethic like Scott. Daniel is a really nice person, but we are looking for someone to service our pool, not just be a friendly person.

Final Update on 9/6/2018 - Scott came by this morning and refunded my May payment in cash. He made…read moresure I knew that I was responsible for his Having to fire Daniel (Scott's son) and his loss of business due to my review. Hmmm, I'm pretty sure all that is the result of not doing the job you're being paid to do! I appreciate that Scott finally refunded my May payment because they didn't take care of my pool during May. I don't appreciate being lectured or blamed for your issues caused by your lack of concern and your son's failure to do his job. I am glad I have moved on. No more updates will follow. What a total disappointment My Pool Guy turned out to be. We kept them on when we bought our house and have some issues with Daniel not showing up because his truck was broken or he was in the ER. It became a habit and I had to start harping via text to get him to show up to service my pool which is what I paid for. Now, here we are one year later and he tells me he's going to come back the next day to clean our filters because of a lot of dirt and silt in the system. What happens? His girlfriend ends up in the ER. I called Scott about the no show because I'm tired of being treated like I don't matter and I hear NOTHING from Scott! Daniel texts me later and says he'll be here that afternoon. Ok, he shows up and cleans the filter while I'm gone but the next week his "new" truck is broken! NO SHOW AGAIN! I texted Daniel about it and he says he showed up later in the afternoon and serviced our pool. Well, we had five adults in our home throughout that day and no one saw him. My dog barks a lot to announce when someone is in the back yard and guess what? NOTHING! No one came in our backyard that day. I really detest being lied to! I have had enough! I told Scott via text that I am stopping their service because of their lack of service and told him I want my May payment refunded. He tried to act like he wanted my business at this point but it was too little too late. He has completely quit communicating with me and refuses to refund any money. Daniel came for only one service and came back to clean the filter after dropping the ball. A refund was a reasonable request. If you're looking for a pool cleaner, RUN! Scott and Daniel are NOT the guys you want. Scott only wants your money and Daniel doesn't have any work ethic and doesn't hesitate to lie to you!! I have already hired a new pool cleaner and after one cleaning, my pool looks better than it ever did with My Pool Guy.

This pool company is way beyond GREAT! Ive been through 3 pool companies in 5 years due to algae in…read moremy pool. My pool has never sparkled for so long!!! I love this company and all its employees. They feel like family to me.

Wonder Pools is the best. I have never seen my pool this clear. Also, if something is not quite…read moreright it is addressed right away. I will definitely keep them in my rolodex and offer their services to friends and family. The really know what they are doing. I wish to have a long working relationship with them. Definitely, please try them out :)

We needed some replumbing done on our inground pool. He answered my inquiry right away and came out…read morethe next day to take a look at what we had going on. Within 24 hours, our problem was repaired! Reasonable prices and very professional, knowledgeable and friendly!

Had our pool light repaired (finally) today and he did a fantastic job. It was more of an…read moreelectrical issue on top of it, but he was able to navigate that easily. So excited to night swim this summer . Highly recommend Reliable Pool Service.

Great service and quality work I recommend always. If you…read moreneed any help with your pool call this guy it's a great guy.

From the owner: Pool Care Weekly, Salt System , Green Recovery, Chemical stabilizer. read more