G Joseph had outstanding customer service…read more Turned my hard morning better. Thx a million!!!!!!

Great service and plenty of daily specials. Plenty of products to choose from depending on what you…read moreare looking for. The location is very close to the airport and they seemed to have consistent foot traffic in and out of the store. Everything is either ordered online for pick up or from a kiosk in the store. Once you place your order, you show ID again to the tender and pay. Cash only.

Very nice and large corner they have here in Riverside. Cool sleek simple designed outside and…read moreinside. Very clean and well maintained. For medicinal reasons I use smoke and gummy products. DO NOT Use your phone inside or out take pics at ALL . None. Not allowed. I've been here a few times and always find them to have all around good customer service. Good knowledge of their products. However; recently I purchased "DogWalkers" pre rolls. They were completely stale. Oh no. This only happened once. When I returned and mentioned it to the cashier it was a "oh well" response. Mmm . Maybe if she looked me up in the system and saw I've been a customer- there should have been a different and better outcome with that. I can suggest to offer the customer something - "oh well" won't cut it for Long Term Stability in the market. But clean place and a large selection for an Illinois based dispensary . This is located on the West side of street on Harlem, South of 26th Street. In a very busy area. Riverside is a historical city with a wonderful and charming downtown areas. Lots to see around here. Beautiful parks and Cook County Preserved Forests . Nice gas station and drinks up the block here. Great restaurants all around . Busy shopping area the North Riverside Mall.

Everything goes so smoothly. All the. Workers are great I've been there 6 times every worker has…read morebeen awesome and funny . I love this place

Definitely a good spot to check out good deals good vibes good bud definitely recommend this spotread more

Super clean store with lots of options and helpful staff. While it is more expensive than what I'm…read moreused to in Michigan, overall it was great service.

Dutchess is like the upper echelon of the cannabis world! You order your items through a kiosk…read morewhich will text you when your order is ready. Only takes like literally 2-3 mins for your order to be ready. I've been to Duchess a few times, but have yet to write a full review. First of all the place is beautiful! Nothing like any dispensary I have ever been to! They were very intentional about the decor. It gives cute bookstore vibes. When you come in you have to show your ID in order to get in NO exceptions!!! Once you show your ID you are allowed to enter! It's decorated so intentionally. It's so cute!!! Great quality cannabis products!!!! Great deals! Everyone is very nice! Darrow was at the door when I first came in! He has a genuine smile, scanned my mom and I ID and let us in. Then we went to the kiosk and we were greeted by Tanesha. She was very nice and informative. Great customer service! She helped me look up my purchasing history! She also offered me some free gummy samples!! I wanted to take pictures so she introduced me to the manager Tom!!! Nice guy. Very pleasant as well!! On my way out there was Julian at the door. Who have seen in here before! He always very cool and helpful. Just all around great customer service here! Great high quality products! This business is woman owned! Please if you are in the area or not take the drive. You won't be disappointed. Cash and card is accepted!!!! If you use your card there is a $3 service fee! They also have an ATM here.

Opened April 2025…read more Love the decor at Duchess Cannabis... great vibe. Great Staff... Thank You for All of Your Help and Time.

This place is dope. They have an extensive menu for…read moreflavorful teas, matchas, and lattes. I absolutely love the banana pudding Latte and I hope it never leaves the menu. I can't wait to try the poppin pitchasio one! I've never had something I didn't like there. The staff is really nice and fun to talk to. Great customer service. I love all the games and the modern colorful atmosphere. They have some good deals on gummies and run promotions that are enticing. I hope they add a spin the wheel to the cashier register so people can feel like winners when they unlock , say , at 15 percent off one rice crispy treat. People will be more open to try additional items when they visit. Thank me later, the wheel idea will bring you a lot of additional impulsive purchases at check out!! I know I would!

So many options for regular or "enhanced" beverages and snacks. The staff give great suggestions…read morefor humans and pets alike. We just stopped in to see the place and are excited to come back to order some beverages and play games!

Visited the Morton Grove location and had a great experience. Alex was very helpful and gave great…read morerecommendations. staff very friendly.they had some good deals too.

This was a decent dispensary! Same nice selection and great service as my normal Dutchess! My only…read morecomplaint is where is the restroom!!!! I had to go like a racehorse...and was told they don't have a washroom! That's so weird to me especially since my favorite location has one.

Great shop with friendly staff. They really know the products they carry and have a wide variety of…read morevape juices.

PLEASE DO NOT GO HERE!!!!!! if this shop could be rated a zero it should be. i have been coming to…read morethis shop for about a year, my last visit the owner asked where i was from, where i said pakistan. since then she has been hostile, rude, upcharging me, calling me named, has no shame and asked me to leave her store today. u was in utter shock as i come here every other week to grab necessities. i left so disgusted and dissapointed. This lady does not even know anything about itemsin the shop, i constantly have to find it for her, while she is on her phone or talking to her husband, or talking shit about me in her langauge (WHICH I UNDERSTAND) its crazy. just please dont come

Hi guys!!! I've yet to come to the new place! It's about…read morethat time! Soooo nice to hear you all are much closer to us now! I'm excited to come check you out! I haven't received any specials this time! Wondering if any deals I've missed. Hubby & I usually come stock up when it's buy 1 get 1/2 off the 2nd bottle ... I haven't received anything through e-mail in about a month or so... Can you lmk please ? Thank you!! Hey guys, I've been trying to reach a live person with the phone number listed to place a fairly large order & Ive also used e-mail & have gotten no response ... Can someone let me know if there's another number that I can call? I'd greatly appreciate it ..

By far the best eCig shop I've found in the city…read more First of all, I should tell you about the people: These eCigs aren't all that complicated, but when you don't have a clue at what your looking at, the options and terminology can get a bit overwhelming. This is where the folks at Hot Vapes shine -- they are awesome. Unlike other shops I'd been to, everyone here was amazingly helpful, patient, and didn't make me feel like an idiot because I didn't have a graduate degree in electrical engineering. They walked me through all the options, from the basic kits on up to the advanced stuff. They explained the differences and didn't try to "up-sell" me to the expensive equipment -- instead, they helped me find the device that fit me best. Next, there's the equipment: They have most everything you'd want -- from super basic stuff, to the the advanced, and everything in between. I ended up falling somewhere in the middle and picked up an iTaste SVD ... It's easy to use, lets you customize power settings to adjust the vapor levels and taste, and is really durable. It also holds a couple different types of rechargeable batteries -- I use a large one for when I'm at work which lasts a day or two between charges, and a smaller one when I'm heading out for the night and want something a bit more discreet. Finally, there's the "Juice" or eLiquid: THEY HAVE THEIR OWN LAB! They have somewhere in the neighborhood of 100 different flavors to choose from, a tasting station where you can try them all, and are great at helping you find something you'll like. They make everything to order, so you may have to wait 5-10 minutes, but it's well worth the wait. You can also ask them to "customize" the flavors a bit if you want. For people trying to find a replacement for a "real" cigarette, they have the only liquid I've found that actually gives you the taste of an actual cigarette -- not just a tobacco leaf flavor, but something that comes amazingly close to the burning paper and tobacco taste you'd get from the real deal. It's called... get this: ILLUSION. So, on to the con: They have a sign, but it's on the inside and only visible if you're looking through their front window. On my first attempt to find them, I gave up. On my second attempt, I passed them twice despite my GPS telling me when I'd arrived. Guys! Get a sign on the OUTSIDE of the building. *** Update *** - No more cons! They have a sign! Bottom line: Great people, amazing selection of flavors, good selection of eCigs and equipment. They're my official go-to and the best shop in the city.