HORRIBLE ..DISCRIMINATED & HUMILIATED
October 17th 2024 ..6PM
I was: FALSELY ACCUSED, DISCRIMINATED & BELITTLED & HUMILIATED by the Justin of Canna Cabana in Moose Jaw Sk.
I walked into the Moose Jaw location at Canna Cabana on main street, requested an item on sale and was told immediately to come back later, as he (Justin Fiori) said did not know if it's been delivered and if it was, would take time to un pack boxes to find it.I mentioned at 2pm I was informed it would be ready at 4pm, and I'm now back to purchase it, as it was delivered. After making this a huge effort on his end and sighing i was told to wait outside in the lobby, as he locked the doors, he went to get the product.
Five minutes later he unlocked the doors, and kept repeating have your ID ready, have your Id ready, I'm busy. (There was no one in the store) at this point. Breathing all heavy from walking down stairs & back up?I opened my purse to get my wallet out, Justin again repeatedly and abruptly said come on... I need your ID "and I TOLD YOU before have it ready". I said I'm getting it stop rushing me, he grabbed my sgi licence put info in the computer, then rudely slapped it down on the counter then falsely ACCUSED me off giving him fake personal information.Justin glared at me and raising his voice kept saying!!! "I DONT LIKE YOUR ADDITUDE" you can leave!!!He left for a minute by the staff door disappeared, came back out..and said your STILL here?? I told you to LEAVE.
Another customer walked in, and as he was acting eratic yelling at me saying you can leave & saying it didn't have to be this way?! ..he actually apologized to the male customer that he had to see this?I called another location asking for the regional managers name.
I was still in the area to pay, and was BELITTLED by being told to actually MOVE so that this male customer could purchase & pay and leave (I was there first?! And Justin the manager was NOT allowing me to pay.I had now been there for OVER 15 minutes...and told him I am not leaving you have my information for payment.He then said he'll "LET ME" buy..BUT NOT AS A MEMBER!.
...Finally after him realizing I was not leaving without the product WITH a member ship discount. He rudely unpleasantly unprofessionally put the item in so I could pay.
HOLTILE AND ERATIC BEHAVIOR ...COMPLETELY UNEXCEPABLE!
Who else is he doing this to???Reginal Manager/Owner **Watch those instore security videos** read more