My dog has been seeing Kristina at Lotus Paws Grooming for about a year, and until today I had no…read moreissues. The quality of the grooming itself has always been good. Today, Kristina texted me asking that I pick up my dog in 15 minutes. I arrived exactly 15 minutes later. Instead of meeting me outside as usual, there was no answer at the door. I waited several minutes while hearing my dog and another dog barking nonstop inside. I knocked and repeatedly called her name with no response. Because the door was unlocked and she knew I was arriving at that exact time, I became genuinely concerned for her safety and entered the home. I continued calling her name while standing in the doorway and while going down to the basement grooming area to retrieve my dog. I received no response the entire time. I then walked back upstairs through the kitchen and living room, still calling her name, until Kristina appeared wearing headphones and smoking a cigarette. Kristina became upset that I had entered her home. I explained my concern and believed we left on acceptable terms. However, shortly after returning home, I noticed I had been blocked by Lotus Paws Grooming on Facebook. A friend who posted a review describing the incident and my mother--who asked about grooming licensing--were also immediately blocked. I also attempted to leave a Google review but was unable to do so, as the business is not listed on Google. Given the blocking that followed, this appears to be intentional and prevents customers from leaving public feedback. The home and basement grooming area had a strong cigarette smell and was not clean. This may be a concern for pet owners who expect a clean, smoke-free environment. While the grooming itself has previously been satisfactory, this was a negative and concerning experience. The events that occurred today, the condition and environment in which dogs are being groomed, and the way concerns were handled afterward raise serious issues. Based on this experience, I would not feel comfortable returning or recommending this business to others.

Love her!!! She's amazing I trust her 100% with my dogs. I highly recommend her. She does one on…read moreone grooming

Absolutely the best veterinarian we have ever had! Dr. Rutman is so amazing. He truly cares about…read morethe quality of life of all animals. He has helped my 14 year old lab/Rottweiler live her best life. When my daughter's dog was extremely ill he treated her dog right away despite her not even being a patient. I am so grateful that we have Dr. Rutman. He is the best!!

Our different cats have been a faithful patients of Dr. Culek since the 80's. I can't say enough…read moreabout the care and concern that she, as well as the Eastside Staff, have shown our cats. I would also like to say a great "thank you" to the boarding staff at Eastside. I had to board my two cats for the first ever for about 13 days. Although I was greeted by two "sulky" cats, which would have happened even if I got someone to take care of them at my house, my cats were in excellent condition and their fur was just as soft and silky as it was when i dropped them off!!!!

The groomer has the best patience and creativity I've seen yet. She is sweet and professional…read more After my first visit with my dog Quincy, I can totally trust them when I drop off my baby and go about my errands. Their salon is well equipped and smells pretty good. Her name is Kayla.

All I can say is I am so happy that i went to visit a friends store and was recommended to this…read moregroomer 4+ years ago!! We have 2 Australian Labradoodles and if anyone knows anything about them they are definitely a dog that needs a groomer who knows what they are doing!! Missy took care of our first dog Lucy and wow was I impressed at the amount of time she spent with her and how much Lucy loves going there. When we got our second dog Tali, Missy recommended we start taking her early so she would get use to it. Both of our dogs LOVE going here and start whining as soon as we get close to the store. They both immediately try to get into the store and are always so excited to see Missy. I have recommended Creative Canine to any of my friends who look for a groomer. It is definitely worth our 30 minute drive. Won't go anywhere else!!!

I have a 130 lb. very furry dog, Missy does a beautiful job and takes a long time do groom her…read more Missy hand blow dries her and that takes time. But it is safer for the dog. Most groomers want to put the dog in a drying box. This is not safe. She doesn't let my dog get away with bad behavior and neither do I.

Brooke was so gentle and patient with my Banjo! Banjo is a labadoodle pup and had alot of energy!…read moreBrooke did an amazing job removing his mats and very good pricing!

I took my dog for training and he is defiantly a different dog! Our dog was a little unfriendly and…read moreVirginia Straightened him right up. I have also used them to board our dog for a week while we were at Disney and Maverick had a blast. the staff is very nice and we still take our dog for Dogie Day care at least once a week.

My Aussie has been taken care of by a great owner and staff for 10 years now! Virginia is a…read moregodsend and I never thought my dog, who is leery of people she doesn't know, would respond this well! She loves Virginia and "the club." They also celebrate Birthdays and Holidays and always go above and beyond to give our dogs the best care! I have also left her there overnight while traveling for work and she always comes home happy!

We started here about five years ago when we moved into the area. We had a senior cat that was…read morefeisty but she was well cared for by the doctor and staff. We had the tough decision to make last week to have her euthanized. Dr. Schroeder was honest with us and agreed with our decision. The staff were incredibly compassionate and caring. They helped us through one of the toughest times a pet owner could experience. I highly recommend them for pet care.

I am very disappointed with this clinic. I requested an appointment for a checkup for my dogs. They…read moreasked for paperwork for the new one. I got it out to bring to an appointmen. I called and asked for an appointment and was told I need to send the paperwork and they'd call me back to schedule. Weeks have passed. No call, no appointment through the app. We aren't new patients. We've gone here for years. So disappointing.

I can't say enough how much I trust this vet clinic and value their expertise. The price points are…read moreso completely reasonable too...& considering how awesome they are, that's a win. Even after not bringing my indoor cat in for well over 5 years...when she desperately needed treatment, they helped us out right away & didn't judge me for being a dumpy pet owner..lol.. bc I truly felt like one. I appreciate how fast my kitty recovered too, I was kinda worried going into it. So, from having 7 teeth removed it actually seemed like nothing...if you're curious: 8/9 year old cat, only eats dry food..gave pain meds for 3 days & a switch to wet food for a few..by the 4th she was totally back to normal! Way happier & no more horrible breath!! THANK YOU! If your cats breath SUCKS take them for dental here..You'll thank me later.

I am so pleased with the Pet Hospital and Dr. Doles! Dr. Doles was very thorough and it is clear he…read moreis passionate animals. My dog has always been terrified walking into a vet's office and she was not at all upset during her visit. Dr. Doles' approach is so compassionate and prices are very fair. Also, when I called for an appt, intake was so caring and accommodated an earlier appt due to my dog limping.