Pam is the best with my Bailey!! Goldendoodle cuts are not the easiest but my girl always comes out…read morelooking perfect.

Amended review (2 to 4 stars):…read more After multiple bad experiences starting out, my fiancé and I ultimately made the decision to go back when we heard Pamela was there. She has made us feel so at home and loves our dog as much as we do. We've had nothing but good experiences since working with Pam directly.

We have used Furkoats since 1990 minus 1 year we had no dog no problems I highly recommend them…read more Debbie was a great lady RIP. Your shop is in good hands with Stephane

had my dog storm groomed there and was very happy with the results. I give it a 5 but I never rate…read moreanyone that high. but have no problem recommending fur koats .

All I can say is I am so happy that i went to visit a friends store and was recommended to this…read moregroomer 4+ years ago!! We have 2 Australian Labradoodles and if anyone knows anything about them they are definitely a dog that needs a groomer who knows what they are doing!! Missy took care of our first dog Lucy and wow was I impressed at the amount of time she spent with her and how much Lucy loves going there. When we got our second dog Tali, Missy recommended we start taking her early so she would get use to it. Both of our dogs LOVE going here and start whining as soon as we get close to the store. They both immediately try to get into the store and are always so excited to see Missy. I have recommended Creative Canine to any of my friends who look for a groomer. It is definitely worth our 30 minute drive. Won't go anywhere else!!!

I have a 130 lb. very furry dog, Missy does a beautiful job and takes a long time do groom her…read more Missy hand blow dries her and that takes time. But it is safer for the dog. Most groomers want to put the dog in a drying box. This is not safe. She doesn't let my dog get away with bad behavior and neither do I.

Coming from a commercial dog grooming facility, I can see the difference in how they address my…read morebaby. Love their fear-free practice.

Absolutely the best veterinarian we have ever had! Dr. Rutman is so amazing. He truly cares about…read morethe quality of life of all animals. He has helped my 14 year old lab/Rottweiler live her best life. When my daughter's dog was extremely ill he treated her dog right away despite her not even being a patient. I am so grateful that we have Dr. Rutman. He is the best!!

My dog has been seeing Kristina at Lotus Paws Grooming for about a year, and until today I had no…read moreissues. The quality of the grooming itself has always been good. Today, Kristina texted me asking that I pick up my dog in 15 minutes. I arrived exactly 15 minutes later. Instead of meeting me outside as usual, there was no answer at the door. I waited several minutes while hearing my dog and another dog barking nonstop inside. I knocked and repeatedly called her name with no response. Because the door was unlocked and she knew I was arriving at that exact time, I became genuinely concerned for her safety and entered the home. I continued calling her name while standing in the doorway and while going down to the basement grooming area to retrieve my dog. I received no response the entire time. I then walked back upstairs through the kitchen and living room, still calling her name, until Kristina appeared wearing headphones and smoking a cigarette. Kristina became upset that I had entered her home. I explained my concern and believed we left on acceptable terms. However, shortly after returning home, I noticed I had been blocked by Lotus Paws Grooming on Facebook. A friend who posted a review describing the incident and my mother--who asked about grooming licensing--were also immediately blocked. I also attempted to leave a Google review but was unable to do so, as the business is not listed on Google. Given the blocking that followed, this appears to be intentional and prevents customers from leaving public feedback. The home and basement grooming area had a strong cigarette smell and was not clean. This may be a concern for pet owners who expect a clean, smoke-free environment. While the grooming itself has previously been satisfactory, this was a negative and concerning experience. The events that occurred today, the condition and environment in which dogs are being groomed, and the way concerns were handled afterward raise serious issues. Based on this experience, I would not feel comfortable returning or recommending this business to others.

Kristina is an amazing groomer as well as a kind and respectful person. The former client, for all…read moreintents and purposes broke into the main portion of Kristina's house. You cannot be rude enough to walk into a person's house and then turn around and bash them for what you think is unacceptable. At some point, you have got to let it go. Kristina did nothing wrong and the former client's dog was not harmed in any way. There is only one wrong person in that scenario and Kristina is not it.

20+ years ago, our 4 year old Golden Retriever was diagnosed with diabetes. It was quite a shock…read more I was fortunate to have been a client of Dr Tom's at Animal Clinic of Chardon at the time. He is a good listener and an excellent educator, which can be very empowering for the pet owner. Thanks to Dr Tom's stellar guidance and my OCD, our diabetic dog lived another nine active and happy years as a diabetic before passing at age 13 from cancer and not diabetes. In the 10 years since, we've adopted 5 more diabetic canine surrenders, and I got AAHA certified as a pet diabetes educator. All of that has given me the opportunity to work with vet practices in MD, PA, IN, IL and KY. All of these practices were good, but not at the level of the team at ACOC.

Update: Our dogs annual check ups were starting this week (we staggered them) and I was honestly…read moreterrified of getting emotional after the last time was losing our Bucky (April 2019) - and with Covid just all of it - and man did CAC once again blow me away. Their amazing COVID protocol has me wishing they ran every business in Ohio - the high level of care doesn't drop either. I will always be a client mama. We sadly lost one of our fur babies a week ago and the continuation of his fabulous care and the compassion towards our entire family during his passing and after is something of a level I have never experienced; these folks are amazing. All of my fur babies will be seen here and in my opinion there is no other vet that could touch paws with them. We picked our beloved Bucky up tonight and the thoughtful package design for cremation services between The Animal Clinic and Western Farms is something so comforting and beautiful to me. Thank you again for ensuring Bucky passed with the same respect he lived with.

The groomer has the best patience and creativity I've seen yet. She is sweet and professional…read more After my first visit with my dog Quincy, I can totally trust them when I drop off my baby and go about my errands. Their salon is well equipped and smells pretty good. Her name is Kayla.

Brooke was so gentle and patient with my Banjo! Banjo is a labadoodle pup and had alot of energy!…read moreBrooke did an amazing job removing his mats and very good pricing!