We had an appointment for our cat that we booked 2 weeks in advance we had a confirmation call a…read morefew days ahead of the scheduled appointment. When we arrived for our appointment I was rudely met by a groomer who told us that we should have called an hour before arriving as they were an hour behind on this day. First of all as a business owner I find it appalling that you would treat a new paying customer this way. Secondly, the place is extremely small there were several dogs being groomed and it had to be at least 85 degrees in the place. I have two beautiful labs I would NEVER bring them to this place. My cat just needed to be brushed out that of which they assured me that they offer as a service. I would not have left our cat there . Needless to say I would never consider going back to that place.

Outstanding Experience! I went in with 2 mini schnauzer babies. They have been on a grooming table…read more4 times previously. They are very young & wiggly & extra time is needed. They had a huge success with Cindy today. She took her time, helped them learn & did a magnificent cut on them both! I am SO grateful to have finally found my new forever groomer!!!. We are already booked to return. Thank You so much! Highly recommend this groomer!!!

Ginia was so gentle to our senior, long-hair dachshund Mia. Our Mia is 16 years old so we are very…read morehesitant to bring her to groomers in large facilities with multiple dogs that can scare or tire her out. But she was in desperate need of a professional bath so we were on the look-out for a private groomer. Luckily, we ran into Ginia on an ice cream run once with Mia. Ginia was very nice and calm as her daughter wanted to pet Mia. We could easily tell that Ginia loves animals and knows how to treat them. We were ecstatic to hear that she was private dog groomer taking clients one at a time in her own home without cages. We immediately made an appointment and couldn't wait to bring Mia in. When we picked her up, we can tell by Mia's mood that she was very happy with her session. Ginia gave her a bandana and us a card with a lovely photo. Even two weeks after the appointment, Mia still smells and feels fresh. We definitely recommend Ginia for any pooch, especially senior canines that are prone to take naps and have dry skin.

They only allow five stars here, but I would give Ginia's claws and paws 10 stars if I could!! This…read moreis the best place around to have your pets groomed. Ginia was fabulous with our fur baby. She allowed plenty of time for Lilly to get comfortable and she gave her lots of one on one time. We will definitely be back! Her prices are less than other places I've researched and yet she provides a much more personal and friendly service. This is the only place around to bring your fur babies for a personal pampering. If you love your pets, you'll want to bring them here to be groomed.

Please note that I did not have my dog groomed here, my rating and review is to provide feedback…read moreregarding my experience with the business. I called on a Friday and left a message to inquire about having my 30 lb Icelandic Sheepdog groomed. I received a text message from Lucas on Sunday following up. When I told him the size and breed of my dog, he replied that they cannot currently accommodate new customers with longer-haired breeds, as the groomers are booked months in advance and they can't keep up with demand. Lucas was professional and apologetic and for that I'm appreciative. Being in a position to turn away customers and income is a good problem to have for any business, and I hope that they continue to see high demand for their services. However, from the customer perspective, the reality is that I called a business requesting a service, and I was turned away. Unless you're a nightclub, that type of treatment, as necessary as it may seem in the short-term, doesn't bode well for long-term success. I still have a dog that needs to get groomed, and I'll have to take my business elsewhere. In doing so, I'll likely recount the experience of being turned away to other dog owners, and as any business owner knows, word-of-mouth is crucial to success. For the future, I'd recommend the team take a different course of action than to simply turn people away- rather, advise on the lengthy wait time, offer to make an appointment, no matter how far out, and offer to call if cancellations arise. I would have greatly appreciated that courtesy and felt as if they really wanted to earn my business. Instead, I was left feeling shut out and as though this business couldn't be bothered to accept my money. At the end of the day, simply saying "sorry, can't do it" to a customer, no matter how necessary it may feel and how politely you deliver the message, will always leave a bad taste in their mouth. They'll tell others about that bad taste, and they'll likely never return.

Bubbly Pup did such wonderful work with our beautiful girl, Luna! She smelled, looked, and felt…read moregorgeous... She was running around like a model when she got home! Luna had a great time during her visit. It was her first time to the groomer at just under 7 months old; her undercoat is still developing and her overcoat is only just starting to come in. We learned that it was the first Belgian Tervuren that Bubbly Pup has groomed, and it was evident they really did their homework and studied her breed for a perfect approach to her grooming. We couldn't be happier with the results and will definitely be back. I also appreciate the convenience of text messaging in addition to phoning for appointments and updates.

I absolutely love Preppy Pet. I have been bringing my dogs there for years, and have never had an…read moreissue. I trust them to take care of my pups and treat them right. You can't go wrong with Preppy Pet! They are an A+ establishment

I moved my dog from here immediately when he was attacked by another dog and nobody contacted us to…read morelet us know. They had the groomer shave half his leg and clean it up, as if she was a veterinarian. They made the decision for me that my dog was fine and that he could wait until pick-up time to address the wound. I completely understand that these situations happen but the way the situation was handled was baffling to me. My dog was brought straight from daycare to our local veterinarians office and treated with antibiotics as a precaution. A year later it's absolutely heartbreaking to hear that a dog was attacked and died in their care, but to be honest I am not surprised. Very glad I didn't sit around and wait for this to happen to my beloved pup. It seems as though it may be time to reevaluate the attendance levels that are deemed appropriate for the size of the facility. Maybe Preppy Pet will start to value safety of the animals in its care, over money.

My dog absolutely LOVES Shelby in the grooming department!! She does an amazing job every time!!!…read more Shelby takes great care of my dog from the moment she walks through the door until we leave. Any time I say Shelby's name my furbaby gets excited & when we get there she has tons of kisses for Shelby!! She treats my dog like she was her own & I trust her completely! Great job Shelby!!!!

I recently bought 2 new catfish for my smaller tank, dead 24 hours later. Asked to do survey and…read moredidn't hear back. Getting ready for a 55 gallon tank but if this is the way you treat customers, then NO thanks !!!

My dog just got back from being groomed here, she looks great! The woman I met when I dropped her…read moreoff was very nice and knowledgeable (I forget her name). She was familiar with the knee issue my dog has and advised about not cutting my dog's hair too short since she could get sunburned. Timing and price were very reasonable. We will be back for sure. Also, we were advised that our dog is a little overweight - because SHE IS! It's 100% our fault and we know that. I'm not sure why anyone would get offended by this, it's unhealthy and it's the owner's fault. We should be reminded to keep our pets healthy and in good shape. (I did have a good laugh reading the review by the owner who is all, "my dog is just big boned!") Thank you Bath and Biscuit!!

Bath and Biscuit is by far the cleanest AND least expensive of the area doggie daycares. The staff…read moreare so kind to the owners and loving to the dogs. My dog cannot get in the door fast enough and I feel very good about leaving her there for 7 hours. She is totally exhausted when she comes home. I highly, highly recommend Bath and Biscuit!

The store was clean and well stocked. It had a HUGE selection of toys, food brands and flavors with…read moreprices clearly marked. Staff was friendly and helpful but didn't hover. They were easy to find if you had questions or wanted to check out. Thankfully, there were no children climbing the toy racks and/or entitled parents acting rude and disrespectful of other's property. .

Brought my small dogs there had an appointment was told it would be about 2hours came back after…read moreabout a little more than two hours and then was told it would be around two more hours keep in mind our dogs were rescue dogs so that long left in a crate would not be good and they know this they were told this when I first brought them . When the groomer had heard me say another 2 hours is to long that I I'm taking them she came out and said it would only be 45 minutes. When I came back to get them the groomer told me that I would have to pay an extra fee because I was preventing her from doing other dogs. Well the bottom line is I will never take my dogs there ever again and if you care about your pets I do hope you don't either

Excellent local grooming service. My pup was very happy with the bath and so was I. As a first time…read morevisit to the groomers she understood that my pup needed time and a slow introduction to the process.

Well .... Don't no where to start. Over a month ago our appt was made to groom our pups We are…read moretraveling in our RV - made a special visit to grooming salon day before appt. to drop off our proof of vaccinations. Arrived next day of grooming - they would not groom our pups as they were over 10 yrs! No mention of this after receiving our proof of vaccinations which clearly states age nor is there anything I could find on their website about age restrictions. She stated that was her experience. While I appreciate her attention to detail, she could have at least contacted us PRIOR to appt - after we made an effort to drop paper work off. VERY disappointed- she was highly recommended !

I love, love, love this dog groomers! I was having a problem with my dog shaking and being afraid…read morewhen I would take him to another national chain pet store grooming service. They seemed nice enough but he would shake all over and try to run away when I tried to take him into the grooming section of the store. He normally is a very mild mannered dog who gives me no issues and never tries to run from me. After the last trip, I decided I couldn't do that to him anymore and in looking for another groomers, I decided to try Paws Awhile. I am so happy I did! I told the owner, Leanne about my issues with him at the other groomers and she was so gentle and talked with him and gave him extra attention. When I went to pick him up, besides being wonderfully groomed, he was very happy with his tail up and wagging and wiggling all over with happiness. I was thrilled! He is a long haired sheltie and needs to be groomed every 4-6 weeks to maintain his fur properly. I dreaded the trip to the groomers before and now he and I happily go to his appointment. Having him cleaned and groomed properly is very importantly obviously, but having him not be traumatized by the experience and be happy is more important to me. If you are also having this issue with your pet, I highly recommend trying Paws Awhile! We're so happy we found them!

I am new in town and had to find a dog groomer for my Yorkie. She has been here three times now…read moreand comes out looking clean and groomed exactly as asked. I can't go as far as saying she likes the dog groomer like the other review but I don't think there is a groomer on the planet she would ever like.