They are absolutely horrible. We tried to take our dog there for after hours emergency since he had…read morea rattlesnake bite. They refused us because it had been 12 months since his last visit. Said the emergency services were "only for clients". Proof they don't care about animals. I am so appalled at this. I would not let them take care of my dogs or give them my money after this.

My experience with Middletown animal hospital has been passed disappointing. I now have a dog that…read moreis no longer a happy energetic poodle. He is dull, unresponsive to normal commands or even to calling his name. He stares at nothing for minutes and looks at me blankly. I brought him in because of a pain that he was having at night and I was concerned about his elevated B.U.N. leveI reported in his blood work done a few months ago. I emailed for his medical records and my concerns about his pain on a Saturday morning. I was emailed back and told that there was no available time on Saturday but to bring him in on Monday. I brought him in on Monday and there was no record that an appointment was made. I forwarded the emails to the office staff immediately. The staff went back to talk with a doctor and said she had time at 1:30 and during triage, Megan stated to leave the dog and they would start drawing his blood for testing. So when the vet was ready to look at him, the blood tests would have already been ran. This did not happen. I met with Megan the tech and I explained the pain he was having to her along with what his symptoms were. Bad breathe, lip smacking and gagging with no vomiting also the appearance of what looked like reflux to me. Dr Isabel V. never came in to talk with me. Instead she called at 1:30 and said she examined my dog and that he had impacted right anal gland and after having a difficult extractingly the gland he would not put his right leg down. She said his knee probably was the problem and that she needed to do an x-ray and in order to do the X-ray Dr. V sedated the dog. She oversudated the dog. It took him over 48 hours to come out of it and to stop shivering and panting. It's been 10 days now and the dog I used to have is gone. He has no personality, lost and confused all the time. Again, I requested his medical record and blood work. After reviewing the paperwork, I saw that the notes taken by the vet tech were not conveyed to the veterinarian. Dr V proceeded to work on my dog with no idea as to why he was there except for he had pain. In the end she prescribed gabapentin for a possible muscle issue because of high protein in his blood. The lack of communication between the Saturday office personnel, veterinarian tech and the doctor has literally destroyed my dog. But to make matters worse, he still has pain and I don't know what is wrong with him. I called back again and asked to have Dr V call me. When she called me back. I explained to her that my dog did not recovered from the sedation and that he was over sedated, her response was that he reacted well to the sedation. I explained to her that his problems still exists and the prescription of gabapentin only triggered more intestinal issues and that it appeared to me to be reflexed. Dr. V quickly flipped her prognosis and prescribed surflate to coat his esophagus and stomach lining because on the acid would inflame them. She did not suggestion to bring him back in to confirm my thoughts on what was wrong. She did not apologize or explain why she did not even come in to talk to me about what was wrong with dog. She just suggested another prescription. I would like to note that this is the third time I brought the dog in with the same symptoms. The first time Dr. V described prednisone and a cough medicine, the second time it was because he needed his teeth cleaned and now the third time, he prescribed gabapentin because of the protein in his blood. I do not have the words to explain how much it hurts to see my pet disappear before my eyes into a shell of a dog. I am so angry at myself for trusting Middletown animal hospital in Middletown CA.

My new vet! I'm super fussy were I take my dog! It's the only vet here in town, but they're great…read more Friendly efficient staff up front. Gets you in and out and can answer all of your questions. The veterinarian was very nice and thorough. I'm glad they're here in town!

Love the care for every pet. Professional and knowledgeable. Everyone is competent and caring from…read morethe front desk to the veterinarians and support staff. Highly recommend.

They get 5 stars from me. She got 2 fox tails out of my little dogs ear. And found his teeth were…read morereal bad. Had a bad absent in 2 back teeth which she pulled. So bad could have caused alot of internal problems. Poor little guy, they can't tell us so we didnt know. Of course it was pricey, but better than the other Vets. Thank you Jerri Your the best.

I took my dog to talk to some one about getting nails cut ? lady looked at me laughed said Jerry…read moredoes not need another customer because she has over 12k now sorry laughing at me ... I do not know what to do but seems very unprofessional and mean " I do not recommend this place at all

Great service!…read more Really appreciate them taking care of my dog today. I really recommend to anyone looking for a vet that will treat your pet like it's their own.

I have recently moved out of state and have to say I miss Dr Jerri and her staff so much. I can not…read morefind a vet that comes close to Dr Jerri. She has always been so kind, never pushing for unnecessary service. I had to put down 2 of my dogs and Dr Jerri was absolutely amazing, as she talked to my babies the whole time, while I sobbed just so they knew they were not alone. I love this Dr with all my heart and wished I could have taken her with me. No one compares to her compassion.

Fantastic people, fantastic service! There is a family located at the corner of George and Mathews…read moreRoad in Lakeport who have had over 30 complaints about their dogs chasing and killing domestic livestock. We called Lake Co AC when these dangerous dogs were once again in our pasture attempting to kill our sheep. The officer went above and beyond-even crawled into a culvert to pull out an injured sheep who had attempted to shelter there! Sadly that ewe died from her injuries, but we are working with AC to hold these terrible dog owners legally accountable for our losses!

I called about some dogs that were constantly barking and they came out that same day and talked…read morewith the owner and now we don't have dogs constantly barking. I am so appreciative!

My husband and I traveled all the way from Placer County to Lake County for a pet rat. Our local…read morepet shops here no longer carry pet rats. This actually ended up being a good thing because we found Chesty's! We called the Friday night before we were going to make the 2-1/2 hour drive and spoke with Gina. Gina was so friendly and knowledgeable and she even took the time to text us pictures of the pet rats she had available (amazing!). When we got there the next Saturday morning she was so helpful and let us handle and get to know all the available younger pet rats. You could tell how much she cared for them. The rat we chose was a little bit older and was in with one other rat. I was worried about leaving the other rat alone but Gina assured me he wouldn't be alone for long. We took our precious boy home and a couple of days later, I got a text from Gina with a picture of the other rat with two new companions! She didn't have to do that, but she did! She's amazing, and we truly had a wonderful experience. Our boy, Romeo, is doing great. Thanks again, Gina, for everything! We highly recommend this business!

What a great shop- the best pet store in Lake County. Theres no other pet store that has the…read moreknowlege that the staff here has.

We adopted two cats from this rescue, and we were treated with courtesy and professionalism…read more Blythe is incredibly dedicated to the animals she cares for while finding them decent homes. She appears to be the real deal. When our cats were old enough to be spayed/neutered, the staff provided transportation for the surgery to and from the vetinerian. There was no cost to us for the surgey Some of the animals Blythe takes in are at the end of the road- injured, disabled, recovering from trauma or illness. Most folks don't have the patience or time to save an animal in dire straits. It's admirable, to say the least. These Karens complaining about smelling pee or getting feelings hurt by staff are just being petty, trying to discredit these folks doing good work. Find something more productive to do. Blythe and crew are doing a tremendous job.

Found my best friend here! Very caring people that save pets lives. The owner goes out of her way…read moreto make sure these pets are taken care of. To anyone complaining or reading complain to here about smell or presentation, this is not a puppy farm or puppy mill this is a place in which animals are brought to be helped and saved. I read someone complaining about the smell, of course neglected dogs and cats who are being saved are going to have a smell. Here is a perfect example. I was speaking with Blythe and she tells me she's gonna have to call me back. I contact her the next day and find out that someone had randomly left five dogs somewhere while moving. She stopped everything she was doing to prioritize, saving those dogs so of course when she went to get them, it was not like she was picking them up from the groomers, but the exact opposite and yes they smelled obviously it's not her fault the dogs were left in that state, she did everything she could to get them healthy get their shots up to date and to make sure to find suitable homes. When I first read the negative review, I was skeptical and i was being very critical. Don't believe everything you read here keep in mind. There is a bunch of people trying to sell puppies vs save them.