I would have rated this company with a 5 star if there was good communication between the scheduler…read moreand tech. When the tech arrived they didn't know what was wrong even though I had given all the info to the scheduler. However, the tech was very polite and informative. He had to replace the ice maker in my fridge. He had to order a new one and returned to install the new one 2 days later. It's working very well now.

The technician was professional and diagnosed the dryer problem during the service call as needing…read morea new motor. I was told they would have to order the part. There was no follow up from the company. I called the company several times for an update and price quote. Each time they said they would get back to me and never did. Also, they are very difficult to reach. I had to hire another more professional company to do the repair. Would not recommend using them at all.

I manage an extremely busy dog daycare where we are constantly washing loads of towels, bedding,…read moremop heads, and other laundry throughout the day. Because of the heavy use, our dryer in particular has had its share of breakdowns. Ray has been an absolute lifesaver for us. He is always quick to respond and can usually get out to us within a day, sometimes even the same day. He identifies the issue, gets it repaired quickly, and always stands behind his work. Ray is knowledgeable, honest, fair, and truly a pleasure to work with. Having a reliable repair technician is invaluable for our business, and Ray has consistently exceeded our expectations. I will continue to be a loyal customer and would highly recommend him to anyone in need of appliance repair services in SWFL!

If you need help Ray is your man. Ray showed up when he said he would , professional, excellent…read moremanors, neat worker and very fair prices. Best father a son team ever! Ray and Ramon fixed my side by side Frig. the first time here. Fast service low prices and a great person , I was lucky to find them. Ray and son are trustworthy give them a call you will be glad u did. I'm happy so will you ! Steve G , Cape Coral

Helpful and up front with diagnosis. Didn't try to push or hard sell anything. Seemed very…read moretrustworthy

Came out fast and was honest. He checked all the components and found that there most likely is a…read moreproblem with the disposer or drain.

They do not show up for appointments. They lie constantly. I…read morerecommend you call someone else and avoid the aggravation that comes with dealing with this company. I am going on a week with no dishwasher. Waiting for the third time for an appointment each with 3 hour windows. So that makes 9 hours of sitting around feeling like an idiot for ever contacting this company.

Emil was the best! He got my new Samsung dishwasher up & running in my new construction home- The…read moreSamsung warranty ran out due to builder purchase way before home was built- I would definitely use Emil again- He knows his work inside & out- 2 thumbs up & 5 stars

I can highly recommend this company. The owner's son came out to repair my mom's stackable washer &…read moredryer. He was wonderful. He speaks perfect English. He was kind, courteous, knowledgeable & hardworking.

The service was fantastic, had to order a part for refrigerator and kept me informed about…read moredelivery. After they repaired refrigerator, stove quilt working within a week. Came and fixed that the next day. I highly recommend this company

Highly recommend I had an issue with my dishwasher. And I…read morewas not able to address the situation on my own, especially when we have a toddler dishes definitely pile up. I was able to communicate with this company and John reached out to me. Ordered part right away kept me updated throughout the whole process. Came in the same-day and resolved the issue with great professionalism. The value was well worth it did not cost a ton. Five Star service!!!

I was able to get an appointment quickly and Alex even got here early. My refrigerator ice maker…read morewas no longer making ice. Alex and his assistant determined what the problem was, gave me a written estimate and fixed the problem. They did a great job and for a very reasonable price.

Mikhail the tech who came to repair my LG refrigerator was fantastic! He diagnosed the problem and…read morereplaced the condenser fan. Not only was he very competent but he is also a genuinely great guy! I will definitely be using Berne and hopefully Mikhail for all future repairs. The price was also very reasonable.

Dryer went out on a Friday morning. By Saturday afternoon Berne had a tech out. Jayla was very…read morefriendly in taking my appointment. They kept me updated with texts and when to expect my technician. It took Aleksei (our tech) about 10 minutes to pull dryer apart, diagnose problems and offer a fair estimate. The work took about 35 minutes and he had all necessary parts. He also cleaned out dryer from top to bottom. My dryer has NEVER sounded so quiet and smooth. Aleksei was friendly, worked efficiently and left our home clean. I would definitely call them again for any urgent needs.

I called to get an estimate on a washing machine repair. Tito was very friendly and said he isn't…read moreknowledgeable on Speed Queen washers, but referred me to someone he trusts. They were professional and fair and I am thankful to Tito for passing along his info! If I have any other repair needs in the future, I will be calling Tito!

Service was great!!! Wonderful company, will use again!!! I have recommended Tito to my friends for…read morewhen they have any appliance issues. It's hard to find honest reputable companies that actually care about their customers, Tito Appliance does.

Does not return calls. Spent a significant amount on repairs. 2 days after he repaired them they…read morewere doing the same thing. Won't return calls or answer messages

From the owner: We Are A Fourth Generation Repairmen. Family Oriented Business, When Calling Our Office You Will…read moreAlways Be Greeted With Our Friendly Southern Hospitality.