Years later, this place still hits! Great inventory, always great service and the process along…read morewith the points program keep me as a loyal customer. I've tried other shops, but I keep coming back to this one and of course the 24hrs doesn't hurt one bit. #2025BIGBACKAPPROVED

I had a really disappointing experience here. I purchased two expensive vape mods, and both of them…read moreliterally fell apart within an hour buttons coming off and overall poor build quality. That alone was frustrating, but the way it was handled made it worse. I went back to the shop expecting a reasonable solution, especially considering the products were clearly defective. Instead, I got pushback. At one point, I was told I could leave a Yelp review for 25% off, which felt more like they were trying to manage their image than actually fix the issue. After going back and forth, the best they offered was $10 off. This whole situation cost me time, gas, and unnecessary stress, all for products that didn't even last a full hour. Customer service should stand behind what they sell, especially at higher price points. Unfortunately, that wasn't the case here.

Very friendly owner. Shop is nice and clean. Doesn't look dingy like most smoke shops. I don't feel…read moreuncomfortable coming here. He has some really good quality pieces here and has almost everything you need from a smoke shop plus more.

From the owner: We are here to give better customers service with our qualities of products and we really do care…read moreabout you.

Went to purchase a few things and the customer service was wonderful. The guys in there were very…read morehelpful and knowledgeable about the products. He even knew about another type of shisha they didn't carry. I will definitely be back and refer my friend to shop there as well.

This place is a complete rip off. I usually shop another location I needed a Pax battery and didn't…read morewant to wait for delivery. I drove an hour to get here and he tried to charge me 43$ lmao they are 19.95 on the manufacturers website. He said I'll pay that after tax and shipping( I'm not dumb dude) I walked out and bought online, you lost a loyal customer, never again!

Great employees. Close to home and has exactly what I need! Thank you for the Hemp High Disposable…read moreand caliburn pods

Horrible experince. Ordered juice when I was out of town for work. When the juice came, it tasted…read morelike rubbing alcohol. After almost a week of waiting for replies and customer service arguing with me, they sent a replacement to the address I was working at, which is hours from my house and I am unable to get the package. They refuse to correct the order and send it to the right address. DO NOT WASTE YOUR TIME AND MONEY ORDERING FROM THIS COMPANY! The worst customer service and product ever.

Thanks Bet A1, they always have a wonderful section of products and knowledge. Smoke N Cell is the…read moreplace to come!

From the owner: Smoke shop in Fresno tx read more

I've been coming here for years. The employees are very helpful! They know what they're talking…read moreabout on the wide selection of juices and disposables they have. On top of that, they have deals going on daily. Definitely one of the best shops around.

Bought 2 vaporizer batteries from here on the recommendation of the employees…read more 1 lasted about a month. 1 lasted about 1 week. I asked them about returning the devices (I've spent around $150 here in 1 month since I'm relatively new to vaping) and they have a strict no return/exchange policy, according to the person I was speaking with, because its a "tobacco product". I decided to go to Vaporider down the road, and explained that I'm looking for a reliable battery system and explained my issues, and they directed me towards a vaporizer that has actually worked AND because they knew I was concerned with the issues I had from my previous 2 items, said that I was free to return the device within 30 days if it did not live up to my standards. Long story short, this place has a terrible customer service policy (not blaming the employees on this one) and employees that are not well versed in products. Edit: Just found out a week or so after writing this review that Vaporider sells the exact same salts at 1/2 the price. I feel duped having used Civil Vapes for so long. Spare your misery and go literally anywhere else.

Drove to get some vape juice and to my surprise the shop is closed! Sad to see it shut down. They…read morehad a good selection of products.

friendly staff but overpriced product atleast is of generally good quality. kept in good order.read more

This shop is allergic to making money. The management is horrible. They've started blaring this…read moreannoying alarm for no reason, at random times of the day. It's like they want to drive customers out. I used to enjoy shopping here, but never again. The employees are always super helpful, but the new policy with the alarm is super dehumanizing to both the employees and the customers. This is literally the worst decision I could ever come up with as a manager. It's like you're trying to sink your business. I can't emphasize more how annoying and jarring the alarm is. I'm really not sure how the owner thinks this will increase productivity and profits.

This place is great!! I have been going to this place for…read morealmost 6 months and have had amazing experiences every visit. The have an amazing selection, and prices are decent, but for me it's the staff. As I said before I've been coming here about 6 months and within the first 4 visits the employees knew my name and membership number. Absolutely great customer service. Keep it up y'all!!