I had a difficult project, another plumber had botched a gas line installation and couldn't finish…read morethe work. After calling several plumbers (no one wants to fix the previous guys work) Junior agreed to come look at the job. I took some time to troubleshoot the mistakes and fix the lines. He and Jeremiah stuck it out and got the job done right, the rate was reasonable and I'm happy with job.

My kitchen sink clogged last night just before bed. My regular plumber didn't return my call from…read morethis morning so I looked for another. jess' Plumbing came up and boy did I luck out. They had a cancellation and were here within an hour. I've already discussed with them another potential plumbing issue in the bathroom.

I have used Back Country plumbing many times and the quality of work and service is amazing! I…read morehighly recommend.

We used Back Country Plumbing to replace our hot water heater that had unexpectedly failed. The…read moreowner responded quickly and got our hot water flowing again. We could not have been happier with the professional service we received. They are our go to plumbing company for any future plumbing needs we might have.

I wish I had read these other reviews before calling this company on a recommendation from a…read moreneighbor. Please read this and all other reviews about Tina Gulley, who is exceptionally rude, will avoid calling you back, and has no intention to assist whatsoever. We were told by Kyle Miller that he would speak with her regarding the excessive fees invoiced to us without breakdown of the charges or explanation. While I am sure all other jobs that go without a hitch are probably fine. The issue is when there is a problem (as you read in other reviews), Tina does not have the customer service skills to handle it like a professional. It saddens me that this business that doesn't have the ability to approach problems OBJECTIVELY to find a solution. Avoid this place like the plague, go with Flow Right Plumbing. They completed a job for us for TEN THOUSAND dollars less than this place quoted. Yes, TEN THOUSAND dollars less. How is possible to be THAT far off from your competitors in the same geographical area? I will never know because they don't call back.

Never disappointed in the service provided. I had a water heater repaired and a kitchen faucet…read morereplaced at different times. Quick to schedule me in.

Their staff is very knowledgeable on all phases of plumbing and heating. Crystal, the young lady…read morethat answers the phone and directs your call, is one of the best I have talked to in a long time. She is efficient, cheerful and very professional. Terry Dalpiaz

This company is not communicative. I've been trying for a couple of weeks to get a call back from…read moresomeone. I've had 2 people tell me they'll get the right person to call me back, but nothing. They also have a crappy work warranty and charge a lot for what they do. Trip charges will kill you, but the worst is the promise to get the right person to call and then silence. Don't waste your time. There are other companies who are more responsive.

Roto-Rooter recently replaced the main sewer line at my vacation home that ran 100 feet from the…read morehouse to the city sewer. There were a few complications - rural location, small aspen trees in the path and a camera was required to diagnose the problem. But still the job was very basic. I had to arrange for the work from out of state and I am sure the company understood I was in a jam to get it done before my family arrived. In fact, I flew from Georgia to Colorado for the sole purpose of getting this work done. They indicated the work would take up to one week. In fact, it was done in ONE DAY! They gave me an OUTRAGEOUS price of $26,000 and I paid it because I had few other options. I have since done the due diligence I obviously should have done before I signed up, and talked to other plumbers and found out just how OUT OF LINE this price was. My trust in the fairness of Roto-Rooter and this branch of the national organization was grossly misplaced so BUYER BEWARE!

I scheduled an appointment August 4 and they couldn't get out till Monday, August 8…read more I waited all day as they then called them at 2:30 pm they told me that the plumber would be here by 3 PM probably.. @ 3:20 office person called to cancel. I wasted a whole day off work! They didn't offer me a discount and no apology. How unprofessional! I will be sure to review them everywhere I can and let my FB friends know to avoid this company as well

We used Julian for the first time a couple of years ago when our furnace started to go out in the…read moremiddle of a cold spell. Julian was immediately available to assist, and we ended up getting a new furnace. The work was prompt and outstanding. Then, just this past month, we decided we wanted to also upgrade our air conditioning and switch to a heat pump. Julian gave us a very competitive quote, and then he completed the work in 1 day. The quality of his work is excellent, he is always very responsive and an excellent communicator. We are very happy with the service and the end result.

From the owner: We understand how important it is to have a comfortable home for your loved ones, which is why we…read moretake the time to ensure each customer is receiving solutions that fit their specific needs. If you would like to learn more about our services near you, get in touch with our technicians today!

Started out great but I think he got too busy and couldn't keep up. Became very unprofessional and…read morecompletely unresponsive. Even if you can't do the work it takes 10 seconds to respond to a text to let someone know. Find a professional you'll be much happier.

This guy gets the job done, nice to work with someone that loves what he does and in business for…read moreover 25 years. Very well loved in the County.

Patterson wanted $683.00 to replace a Moen shower valve insert that took only 45 minutes to…read morereplace! I asked AI for the average cost. AI reported that the average cost was $275.00 and if the entire valve needed replacing $375.00. I refused to hire them as I felt their prices were outrageous even for Pueblo!

I waited 2 days for a free estimate on having some plumbing work done. Only time they would give…read morewas between 8-4. I was sleeping when my doorbell rang. I was at the door in like 2 min. I opened the door, and no one was there. I saw the van in the street and called out several times. No one answered. I went to check the side door, and no one was there. Then I saw the van drive away. I called in to the office and told them what had happened, they couldn't have been more than 5-10 blocks away by then. Wouldn't call them and send them back. Rescheduled for tomorrow after 11. When I set the appt they wouldn't set for after 12 o'clock. Said they only do 8-4. We'll see. So now I'm up on 4 hours sleep and nothing to do.