We greatly enjoyed staying at this hotel. The staff was friendly and helpful. The restaurant next…read moredoor was amazing.

Stayed 01/05/26 and 01/08/26. Room was clean and comfortable. The breakfast selection had a great…read morevariety, from biscuits and gravy, eggs, and continental items. The staff was outstanding! Very friendly. I also used the airport shuttle. I highly recommend!

I always enjoy staying at a main stay. It's a reliable location with clean rooms and a good…read morebreakfast. The extra space in the room is worth the money.

I am a traveling Railroad Conductor and I had a contract here in Sidney, MT for a year and a half…read more June 2018- December 2019. Staying here for that long was great. The entire staff was accommodating throughout the length of my stay. I never had an issue with my room being cleaned, internet or general housekeeping. The stove and full refrigerator and sink totally surprised me when I opened the door. Would completely recommend this hotel for extended stays. 10/10 recommend.

This hotel met our basic needs. It had a basic but sufficient breakfast and was clean enough. The…read moreroom had shampoo, conditioner, and body wash. Almost all of the staff was super friendly. The pool was closed for renovations though my family has also stayed here and said it was closed when they came too (thankfully not a big deal for us). There are no drinking fountains per one of the workers, so something to be aware of. Overall, this served as a nice place for us to just come back and sleep.

It's summer right? We were gonna go swimming, and guess what POOL WAS UNDER "CONSTRUCTION". It…read moreliterally just looks like something broke, and right in the middle of summer. "Great hotel" guys.

A great place to stay, very nice…read more With limited lodging options in northeastern Montana, I was very pleased to find this Microtel. The lady at the front desk was exceedingly helpful and pleasant, giving me all the info I could need about the hotel and the area. After checking in, I started a load of laundry and took a dip in the hot tub, which was open until 11 p.m. The jets were powerful, giving a very relaxing experience. The pool had plenty of toys too, for kids and adults alike. The room looked like it was brand new. Spotless, bright and very comfortable. Considering the price was low compared to the other options in the area, I was very satisfied with my stay here. Highly recommended!

First let me say Microtel Sidney, was one of the best experiences I have had. My booking was a…read moreheadache because hotels.com tried to screw me, but Microtel, provided excellent customer service even though the issue had nothing to do with them. Top Notch. As I walked in, I was rather impressed at the niceness of the place. It isn't a very old building, but even so it was VERY clean and aesthetically pleasing. Check in was very simple and easy (even with some computer problems). The attendant was very pleasant and apologetic for the delay. But hey, she can't control when the computers decide to take a nap. We got checked in and headed up to our room. It was smaller than I was expecting, but very nice nonetheless. The only knock I would have is that the shower head could use some CLR, but that's just par for the course with the water in this area. They night attendant was very helpful in helping us choose a place to eat, and steering us away from certain places. Honesty is very important to me, so her being blunt instead of giving false niceties was greatly appreciated. We will definitely be staying again next time we need to go to Williston for a Walmart run. *After Stay Note* They asked me to check to make sure the computer issues didn't charge me more than it should. (Again, this all started with hotels.com NOT Microtel. I should have listened to the Hotels Impossible guy on buying rooms from the hotel's site directly, and will from now on) It charged me three extra times, which Microtel caught two of and applied it back to my card before I even realized it was charged. I called about the third charge they didn't catch, and they apologized and correct the overcharge promptly. I was very impressed by the customer service, and overall stay at this establishment.

Was a disaster from check in to check out. Never was there a person at the front desk, had to call…read moreand wait. Paid for a suite and got a regular room. Requested adjoining rooms upon booking and when we arrived they didn't have king suites Or adjoining rooms. Room key didn't work so had to call number and wait. The hotel moved us( 2 parties/2 rooms.3 times in 2 days. Came back to room that evening and my room AC didn't work so they moved us again!!!! I was suppose to stay for 7 nights but checked out after 2 nights and went to a different hotel. Customer service was absolutely horrible!!!!! Never ever will I stay at this hotel!!!

The front desk agent Chrissy made my trip unbearable. I felt like I was being harrassed. I couldn't…read morehang out in the lobby to do a little work without her bothering me. Trying to flirt. I am a married man. And I made that known. She did not care. I had to hide out in my room the remainder of my trip. Will not return. - Mark.

I would leave this hotel no stars if I could. I am an oilfield worker, traveled from Oklahoma to…read moreMontana. Before arriving I called them three times to confirm that *pet friendly* covered my cat, and they were nit just dog friendly. I WAS TOLD Pet friendly, and was told nothing else, we were there a week, and we get a phone call asking if we have a pet, um yes we do as I told you when we got here. Oh well you need to leave or pay an additional 50 dollars a day pet fee, onto of the 70 a week I was already paying. I told them I would pay the remaining 200 bucks for an extortion pet fee, when my pay check cleared the bank tonight. They said ok. Yet, have consistently tried to use my card 7 times today, even though he agreed to wait until I called him. I mean if you want 5hem to steal from you, and Rob you blind by all means stay there. The front desk people and the owner are the Rudest Montana people I have ever c4ossed paths with, the staff are idiots. And, clearly the people booking rooms doesn't know there are other animals besides dogs, even when you tell them you HAVE A CAT. I will never stay at another richland inn & suites, even if my life depended on it.

I stayed in the older part of the hotel. Went to take a shower and the water was freezing cold in…read moreboth the shower and sink. When I checked out, I mentioned it to front desk and was told I needed to let the water run for 15 minutes. The front desk lady was really rude and the manager next to her said nothing. Room was decent, ac was cool...treatment at the front desk and the ice cold shower/sink were awful....