Yesterday I stopped in to the Merle Hay Mall store, I was greeted promptly and sweetly by several…read moredifferent associates as I passed through the store on my mission! I heard a gal say there were only 6 left of champagne toast, to which I promptly asked for all of them as they are my favorite. We chatted and joked a little as I sniffed at other fragrances on the sale. When I went to the register, the gal who offered to help me was new and my issue was a bit more complex so she handed me off to the gal who I'd been speaking with, Tasha. Tasha explained the complexity of the price adjustments because the online items show you can return or adjust in store, and offered to call customer service to get it fixed. Even though we both knew that could take forever since the online stuff had gone down the day before and this big sale had them super busy. She was patient and kind, and conveyed what the phone gal was saying. I got frustrated, not with Tasha, but they were refusing to do my price adjustment even though I was within the policy. I was getting frustrated. And the store systems weren't pulling up the skews. The gal on the phone wanted to mail me a gift card later but that didn't help with the candles I was going to purchase now. Tasha was amazing, she knew I wasn't frustrated with her personally but she empathized with my frustrations and was super patient. It took her away from all the restocking she was doing too! She got off the phone and figured out a way to re-ring them up so it would fix the issue of the price correction without having to give me cash back so I could use my adjustment that day! She took excellent care of me with patience, kindness and empathy. When I had met her I didn't realize she was the store manager because she was in the grit of it getting those shelves restocked quickly, while still talking to all the customers, but she definitely characterizes what you'd want in a strong management leader, kindness, patience, empathy and creativity to get to a practical RESOLUTION! After my experiences with Tasha and her kind staff I will gladly support that store rather than online any day!

Staff was EXTREMELY knowledgeable of seemingly every scent. They knew the exact notes each scent…read morehad, and could even recall the name of a discontinued fragrance that I had described just based off the scent profile. They knew which stores offered products and services they did not have, and they were obviously very familiar with online-exclusive products. Very impressed with their expertise and service!

I love bath and body... but stop selling me bugs. After we opened the product there was a weird bug…read morein my soap. No thank you.

Thank goodness Abercrombie & Fitch has moved; now when you walk up to the second floor at Jordan…read moreCreek you can smell the deliciousness that is Bath & Body Works! I go here for candles and soap; their 3 wick candles are great and their hand soaps always come in fun scents. My current love is caramel pumpkin swirl, and I'm pretty sure that vanilla snow looking one will be my winter fragrance! There's a short haired girl named Jen that works here, and she is phenomenal. Super knowledgeable about the product, and she is really helpful. I don't give this place 5 stars because having experience working at a tanning salon for several years, I know highly fragranced lotions like theirs aren't friendly to sensitive skin, so I tend to stay away from the lotions; however, their other products are generally pretty good stuff.

Staff is always super friend and helpful when it comes to finding the right candle! highly…read morerecommend, they also let you re-use the same coupon in 2 separate transactions so that helps out alot!

I love this Bath & Body Works! It's in the Outlets of Des Moines, but the prices and sales are the…read moresame as any regular BBW. It's clean and well organized. I'd rather go midweek when they aren't so busy, but as the holiday's are approaching and the season is changing, they're getting busier. I will admit, I go here once a week. I would give it all 5 stars if the music wasn't so LOUD. It's ridiculously loud. The staff is very friendly, they always offer to help find scents or product. The cashier is the same way, they ask if you have coupons (usually). It does suck when a customer is like "Oh, I forgot I can get one more item!" (another coupon regular thing) then they mad dash for whatever it is. Listen....be prepared. It's rude to the rest of the customers standing in line. Right now it's not a big deal, but once it gets super busy (line to the door), please be prepared. I started this review pre-holiday shopping. Holiday shopping is in full force right now. The sales are bananas! FIRST SATURDAY OF EVERY DECEMBER IS THE BEST CANDLE SALE $8.95 FOR THE LARGE THREE WICK CANDLES.

Lush has the BEST BATH BOMBS EVER. I love the atmosphere of this place. It made me feel welcome…read more They have very friendly staff working there and that's very important. If you want some awesome bath bombs or anything bath or shower related, GO TO LUSH ASAP!

I was kind of irritated by their COVID procedures. The sign said 6 people at a time but they…read moreweren't letting us in even though their were only 2 or 3 people inside. I'm not sure if that meant including employees, but it wasn't clear at all. I don't mind waiting, but the employee at the door was more concerned with helping the people behind us than letting us in when there was room for us. I love that lush is so sustainable and natural, and I extremely appreciate their promoting saving the environment. Although sustainable products such as lush can get pricey. I would love to buy all my soap from them, but it would break the bank. They also only had one scent of bath bomb. That seemed super odd because I thought they were known for their fun displays of bath bombs. I was kind of disappointed. My favorite scent is their sleepy lavender. Highly recommend!

Lovely little shop carrying some of those hard to find skincare and bath products including Kiehls…read more Organic cleansers, bath accessories, and gift items also adorn this pleasant store. Wonderful smells adorn the storefront in an inviting loving manner. There is also a section for children's books and accessories.

Eden... Its the garden you've been looking for! Whatever your needs, they have everything.read more

Staff was very helpful and knowledgeable about the products and what I should start with .read more

I got a chance to check out Your CBD Store in Valley Junction this past weekend and it's fantastic!…read more The store is sleek and modern and was decorated all festive for Cinco De Mayo. I was greeted by the store owners son, who was helping mom run the shop today! I picked up some CBD Hard Candies, (VEGAN) and got to chat with store owner Lacie a minute about CBD health benefits. The hard candies taste great! Very Jolly Ranchery and man I could pop them all day! But they are pricey so, I have to limit myself! I have taken the hard candies one a day now for a few days and I'm feeling great.. Even after a week of little sleep and some stress! I'm digging this!

(JASON MELTON) I AM Begging you DO NOT BUY FROM HERE…read more I was called a liar and the Manager got Aggressive and disrespectful and ended the convo before it started because he knew he was in the wrong This is the most unprofessional rude and disrespectful store ever they do not meet customers expectations or their own they lie about their policy just so you can buy a couch they told me that my old couch would be took out, and they would bring the new couch and fix it up etc None of this happened. The MANAGER told us this!! And the worker said 3 other clients on the past week said the same thing that they are misinforming customers they ended up leaving the couch and not fixing anything this is not worth it Reviews don't lie or ratings listen and save yourself some time pls. Edit: You will be followed around and basically stalked and almost forced to buy anything the manager followed us and the salesman around everywhere it was very uncomfortable and unpleasant

So staff was great. Furniture itself didn't appear to be a problem at first. Then the mechanics on…read moreour lift chair gave out after a little more (like days) than a year. Great, it's covered under warranty. Well, first of all their financing through Acima is predatory. They were the absolute worst to deal with. Forced auto pay and then send auto-generated emails that we were late making payments and one time tried to charge us for it. Initially they offered to give me a "discount" to reinstate payments. Umm, no. I will not be paying anything extra when my account was in good standing the entire time and your system just didn't attempt to charge it. I was not late, it's automated. Then when I turn in this warranty claim and they get a local technician, I specifically state that I have an appointment in the afternoon and I need a morning appointment. They scheduled an afternoon appointment anyway and when I called to reschedule, they hung up on me and when I finally got through, they scheduled it more than a week out. Now my furniture has been completely unusable for 3 weeks, will be a month at that point. Not to mention they complained that I didn't send the right pictures and threatened to deny my claim but gave no instructions on how to update it. They wanted a picture of the entire recliner when the problem was listed as mechanical and I had sent a photo of the lift mechanism. I am so fed up I don't care how good the prices are or the quality it's not worth all this hassle. Do not be deceived, if you have any sort of issue, you will be speaking to someone who barely speaks English and does not give a hoot about your experience. Do not shop here!