I truly appreciated this airport transfer service. They were very communicative leading up to our…read morepick up date. They even let you know lots of people will try and sell transportation when exiting the terminal and to keep an eye on the driver with the sign for our name. Our driver was friendly and offered us ice cold water when we arrived in the car. Reconfirmed drop off location before we departed. The white shuttle van was clean and well kept. AC was blasting which was great. Smooth ride to our hotel.

Highly recommend booking an excursion with CA Tours. The staff was prompt, professional, friendly…read moreand knowledgeable about everything. My group of 6 got picked up in a fairly large fan. We chose the Cenotes, Mayan ruins and snorkeling excursion. The $170 excursion included lunch, cold water, snacks, transportation from our resort in Playa Del Carman, tour guide. The 3 part excursion lasted from 745 to 3 PM. Highly recommend bringing towels, bug spray, water proof phone case, snacks and if you choose the Cenotes bring a flash light if you arent a fan of the dark. My friends and I really enjoyed our experience. Everything was organized. We had plenty of time to ourselves to explore and overall we felt really safe. We booked on Trip Advisor to get the price of $170. I'd recommend going through maybe your resort or hotel to see if you can get an additional discount.

We booked this catamaran tour through Thomas More Travel at the Royal Sands Resort. We had a…read morediscount voucher, otherwise I doubt we would have booked it. It was a little on the pricey side, but overall it was an enjoyable time. We had to reschedule the first date we chose because it was windy and pouring down rain. The second date was perfect weather. We were picked up at the resort and driven quite far to a smaller marina in north Cancun. The boat was older and pretty basic. We did like the fact that it was a smaller group - maybe 20 total people. We stopped half way to Isla Mujeres and snorkeled for 15-20 minutes. We saw quite a few fish and a manta ray. When we got back on the boat, we were handed a paper bag with an apple and either a chicken burrito or a ham and cheese sandwich. No chips or anything. Drinks were included and while they were pretty tasty, there could not have been much alcohol in them. We decided to walk and shop on Isla Mujeres, checked out the beautiful beach with clear water, then sat at a restaurant on the beach to wait for the return trip. Three hours was too long for us on the island, but I guess if you rented a golf cart or taxi, it might have been fine. Overall, we felt it was priced a little high for the overall experience. But we did enjoy ourselves, nonetheless.

While on vacation my family and I decided to the boat tour which included drinks, lunch buffet,…read moresnorkeling, and being able to be on a private beach. The boat ride was a great time and they kept you entertained. The lunch buffet was not bad at all and you could go up as much as you wanted. The snorkeling was fun but if you do get tired out there they will come out to get you to bring you back to the boat. The private beach was a great time but I will warn you there are people out there trying to sell you things. Along with the chairs on the beach are not free you do have to pay for them. The price of the tour was very reasonable and easy to book.

Both the pick up from the Cancun airport and from Dreams Jade Resort were on time and were very…read moreprofessional.

One of the best. Easy to book online last minute. Always have availability. Quick service at…read moreairport. Just look for the USA sign. Options to book cold drinks for the ride. Always on time and you can change your pick up time as needed. They check flights so they know if your plane is late. Friendly service and appreciate if you know a little Spanish. Cant really get much better

MOST AMAZING EXPERIENCE I HAD IN MY STAY IN CANCUN! we were…read moreskeptical about buying the package because the sales men (guys wearing neon yellow shirts) haggle you into checking out their deals. My family and I bought the deal just because it covered a lot of stuff to do in Isla De Mujeres. (See picture attached) they provide snorkeling equipment. So the way it works is you get assigned a boat with your own driver only for your party. They will take you all over the island. You get to choose how long you want to stay in each area. Our captains were "El Negro" Jose and Jorge from Veracruz. TIPS: you are allowed AND SHOULD take food into the boat. Best deal is to go to the OXXO next door. Buy beer to make it fun! IF YOU HAVE A GOPRO or any underwater equipment TAKE IT! (I left my GOPRO in the hotel) At the beginning They took us to the most touristic part of the island for about an hour and a half. You get to hang out, explore, get in the crystal clear waters) After that they took us snorkeling off the shore to see fishes. If you know how to swim well, they will take you to a little tour where the current takes you off and you get to see different species of fish. When you are done the boat will pick you up. Once you're in, they take you to another part of the island where you can eat. Part of the package. They will cook you a saw fish (pes serrucho). Drinks are not included and you can't bring drinks inside. But it's worth it. While you wait for your food. You can swim with cat sharks and take pictures. (They are harmless). When everything is done, the best part comes! You will get on the boat and they will take you to see the lost village (under water museum) you get snorkeling gear and you explore everything for as long as you want! Beautiful scenery! After all that is over they will take you to shore and you're done. Should end around 6pm and you will be tired!

Xel-Há - Stunning Nature, So-So Food, and Skip the Timeshare…read more Xel-Há is easily one of the more beautiful and enjoyable destinations in the Quintana Roo area. The natural surroundings, cenotes, lazy river, and waterslides offer a full day of adventure and relaxation. If you break down the ticket price by the activities included, it's actually a solid overall value. But let's be clear: this is not a 5-Diamond experience. The food is the biggest letdown. The buffet is nothing special--average at best. The fries, in particular, are almost always cold and soggy, thanks to a heating system that doesn't keep up, even when food is freshly made. It's the kind of food that fills you up but doesn't leave an impression. A few tips to help you make the most of your trip: * Buy tickets online in advance - This helps you skip the lines and sometimes score a small discount. * Avoid visiting during election season - Due to Mexican law, no alcohol is served during this time, even at tourist locations. If part of your plan is to sip a drink by the water, plan around that. * Skip the timeshare presentation - While it might sound like a good deal (free breakfast + discounted or free tickets), it's really just a pitch to buy into a discount program. You're not buying a vacation home--just access to marked-up offers with a "discount" tag. If you do your homework, you can usually find better deals on your own. Bottom line: Go to Xel-Há for the nature and fun activities. Just manage your expectations with the food, and avoid the timeshare trap. It's worth a visit--just not worth believing the hype.

Overall we had a wonderful experience but with major hiccups first they allowed our travel agent to…read morebook a dinner reservation to a restaurant that no longer exist and we didn't find out till check in while verifying all of our reservations secondly one of our two reservations to xoximilco was not in the system we canceled and rebooked and at the end of our trip we were being charged for that first reservation that didn't show on the computer which caused the check out to prolong which made us miss our scheduled reservation bus back to the airport. Then they tried to insinuate that it was our fault that we missed our bus a 5-minute checkout turned into a 30 minute checkout because a f****** on their part. on the drive back from xoximilco, there was a group of about 10 people that were clearly intoxicated, being very disruptive and nothing was done about it. Skip the timeshare presentation they told us that we would get a $400 massage and it turned out to be maybe a $70 massage also they say it's an hour and a half from beginning to end and it took over 2 1/2 hours. The all-inclusive is definitely worth it if you eat a lot and drink a lot which is something we did. on our last night there we went to restaurant that supposedly had the tomahawk steaks come to find out they didn't they had sent their meats to another restaurant so that was very disappointing. Staff is very friendly

We traveled to Mexico in July despite it being super hot in the hopes of seeing whale sharks!…read moreMexico Whale Shark made it super easy for us by picking us directly from the ferry terminal and taking us to the pier. There they served us light refreshments before we were off. It's never a guarantee of what we'll be able to see (because wildlife), the boat ride itself was an adventure as we had to travel fairly far out to the spot where the current had currently pushed up a lot of food and thus where the whale sharks were likely to hang out. We saw sea turtles along the way! Also completely out of our control is the condition of the waves, the day we went out was choppy. I luckily don't get motion sickness but for others it was tough - highly recommend coming prepared and taking Dramamine BEFORE you start on the boat ride! If you take it after you're sick it's too late! We were lucky - there were about 10 whale sharks! They mentioned the previous day there were around 5. We each had a couple turns going out to swim with the whale sharks, going two at a time together with guide Dara who helped us all navigate in the water. We felt safe and completely taken care of the whole time - even for those who were sick, they were always attentive by offering water and other solutions to make everyone feel better (ie. lying down on the ground or spending some time in the water). On the way back, we were lucky enough to pass through a big group of dolphins - they were riding the waves right next to us! We also stopped by the beach on Isla de las Mujeres and they prepared us some delicious snacks: ceviche and mangos. All in all we had an amazing trip and would highly recommend the Mexico Whale Shark tour for anyone who is interested! Great people and wonderful service.

Absolutely incredible! We were surrounded by whale sharks on all sides. The shuttle service was…read moreexceptional, and the guides and boat were very very professional. I would highly recommend this to anyone.

My friend Anne and I had a great time with G and Leo (driver). Both men were very accommodating…read moregetting us in and out of the van as it was pouring down rain. Leo is an excellent driver and G was very personable and funny. We got lots of information on the places we were going - there was 5, 4 taco and one churro. All of different Mexican origins - all delicious. Churros really topped it off - sweet, crunchy and fresh. I would highly recommend this tour - it is a great way to spend an evening. Tasting wonderful food, enjoying different beers and making new friends. Enjoy!

Nassim was a phenomenal host !!! He guided us through the outdoor food market with ease , giving us…read morephenomenal food tips along the way. ( ie .. how to pick the perfect tomato and avocado, explaining what each pepper is used for(and their heat levels ) and even recommended hot sauces to bring home as we gathered the ingredients for our cooking class. While at the market Nassim treated us to delicious authentic mexican enchiladas and beverages. After leaving the market we went to the La Parrilla restaurant for the cooking class. This is when Nassim showed us he was more than a tour guide , he is a phenomenal private chef. He was extremely patient with us as we attempted to follow his lead as he showed us how to prepare the dishes. HIs knife skills are amazing and his use of seasonings is spot on. Nassim showed us how to make authentic corn tortillas for chicken enchiladas along with the red sauce , handmade sopas for chicken sopas and an amazing guacamole . Nassim and the La parilla staff treated us to delicious margaritas while the food was cooking. When the food was almost finished cooking, we assisted Nassim in plating the meal and we sat down with him to eat. Nassim excused himself towards the end of the meal to finish making the arroz con leche, which is a delicious rice dessert he served us. In conversation I had mentioned we were in Mexico to celebrate my birthday. Nassim , very thoughtfully and unexpectedly, had a slice of birthday cake brought to me as he and the restaurant staff sung happy birthday to me at the end of the class. I could not have asked for a better experience. Thank you Nassim and Cancun Food Tours for this experience and the recipes. I cannot wait to recreate these dishes at home

Up early again for our 2nd excursion organised by Kay Tours Mexico, this time was to Isla Mujeres,…read morevia a luxurious catamaran with a snorkelling tour in the world's 2nd largest reef, beaten only by the great barrier reef. Never seen so much colour under the sea before, felt so privileged especially when an inquisitive turtle swam up to have a nosy at us. On Isla Mujeres, instead of staying in the north of the island (where we docked), John was excited to rent a golf cart and so we toured the less touristic, south part the island. The north also had it's own charm, street vendors, Playa Norte (rated in the top 10 of the world's best beaches) plus it was also home to a phenomenal dulce de leche icecream, so much so I had 2 of them in about half hour

I would highly recommend Kay tours. It was easy to book, and change the booking when more of our…read morefamily decided they wanted to come. We took the tulum/cenote tour and it was great! David was our tour guide, and on the ride to tulum gave us a lot of history about the mayas. At tulum, he took us around and told us about each site. The cenote was awesome. Again, David had tons of information about the ecobiology of cenotes, led us around, helped my son when he got scared, etc. highly recommend! Great tour and easy company to work with.

We did a 1 day tour of Tulum with cenotes, zip lines, ATVs, and underground cave snorkeling…read more Antonio was our driver and tour guide. He was very kind and funny. He answered all of our random questions (believe me, we think of lots) with a smile and great attitude. He took us to a restaurant with the most delicious fresh fajitas. The best!!! Luis was our guide for all the activities aside from Tulum. He was helpful and kind. Everyone had a great attitude and was polite, always making sure we had a good time. At the end we had some tasty tamales. There are other tours similar to this, but the friendliest guides (who spoke good English) and the best price are found here!

Such a fun experience! Went with a large group to go on ATVs, zip lining, snorkeling in caves and…read moreswimming in a beautiful cenote. The staff was great and never made you feel rushed, but we still finished within a timely manner. Our resort had recommended this excursion to us and we had so much fun doing it! I would highly recommend the Mystic Adventure!

We visited Chichen Itza, Ek Balam, and cenote Ik Kil. Jerry shared with us the history and culture…read moreof the Mayan people. It made the trip more interesting than going solo. Upon arriving at the Mayan temples, he gave us an amazing explanation. We even had people listening in to our group. Jerry kept our 10 year old son's attention during the whole day. Jerry took great pictures of us during the trip. We booked Jerry before we left for Cancun. His communication was great. There were no surprises, or hidden fees. Our family highly recommends using Jerry to book your next adventure!

Do not hesitate to book your tour with Jerry. He was very knowledgeable in the history and…read moresignificance of Chichén Itzá. Since we were his only tour for the day, he took the time to explain and answer our questions. Since we departed very early, we arrived well before the large tour groups, we avoided the hot sun and the crowds. We arrived at the cenote early and practically had it to ourselves. It was nice to tour Valladolid to learn and experience the colonial town.