Unfortunately since Dr. Glenn has been sick, another Dentist is covering his practice. The new guy…read moredoesn't seem trustworthy in his intentions and I feel anything he recommends needs a 2nd opinion. It's about getting money and not patient care, after all this isn't his practice he's ruining. I am currently looking for a new Dentist.

From the owner: Everything we do is guided by a simple philosophy- treat others as you would want to be treated…read more Our warm and friendly staff has over 100 years of combined dental experience and they know how to treat you like family. At Glenn Dental, we offer a full range of dental services for the entire family utilizing the latest technology to best serve our patients. Our practice is conveniently located at 215 S. Jefferson Street, just off the Winchester town square and directly across the street from the post office and federal building.

I had the absolute worst experience today at this dentist office. I called yesterday because I am…read morehaving pain and needed it checked out. No problem setting up the appointment. James was super nice and he needs to get out of this place. I waited 45 minutes after I was told to be there no big deal I knew I was a work in. The hygienist that saw me was not gentle or kind at all her first words to me are what are you here for but not in a concerned way at all. I explained what is going on and she's like OK let's take an x-ray. that's fine. She tries to put the thing in my mouth and accidentally hits my gum that is swollen and sore so I jumped. She is instantly rude and annoyed so I'm explaining how even under the best circumstances I have a hard time with x-rays as I gag easily. It's just a whole ordeal for me. She really doesn't care and is like so. What do you want me to do ? and I was like just be patient with me and like we'll get through it and she is like "oh trust me I'm patient" but not in a good way. At this point, it takes everything in me not to get up and just leave like forget it. She gets the dentist in there to look and decide if he even needs an x-ray. They were not able to help me. that part is not the part that upsets me. The extreme rudeness and lack of care from the hygienist is unacceptable. I can overlook the hodgepodge equipment. The kind of grimy feel like it does not have to be a state of the art building, but good service and care in one of the most overwhelming places that we all have to go to is not too much to ask. I do not recommend this place. I would not take children, especially to this place like so much needs to change.

My wife just came home in tears after a visiting Estill Springs Family Dental…read more She was belittled and talk poorly of for asking questions about her procedure. Back up to the beginning. She originally goes in for an office visit because of tooth pain. They told her she needed a root canal but they couldn't do it, that she should call around. After she has it done come back and they will take impressions and order the crown. She left the office and found someone to do the root canal. Then called Estill Family Dentistry back for the crown. She went in for her crown appointment to find that they couldn't make an impression because the tooth was now gone. How are we supposed to know how you do a crown? We did what they said to do. They makeshift created a mold of the other teeth and ordered a crown. Then put in a temp tooth that they would remove when she returned. They got glue or whatever they adhered the tooth in with all over her mouth and lips. The temp tooth then fell out in less than 4 days. Then make her feel like an idiot because it fell out. She goes in today to have the crown put in and it absolutely doesn't fit! They insist on installing it. She asked what kind of warranty it comes with. The the ladies in the office from the other room proceed to talk crap about my wife and her audacity for asking what kind of warranty she gets with their work. My wife got up and left. No refund even offered for the work they couldn't do. Buyer beware!

I have been so pleased with this orthodontist office. As an older adult, I found my teeth crowding…read moreand an increasing overbite. It has been about 8 months and I can see quite a difference! The staff is very professional and since they have several locations in our area- and I'm living on the Monteagle mountain, they work the appointments and location around my schedule. Any concerns I have are addressed immediately. Couldn't be happier and hopeful for a nice outcome soon!!!!