Delivered late, no response had to call for a week. Once new pool was installed, it was not…read moreworking. i called for a technician, Cynthia extension 318. its been over a week, now, no response.... store has good products but no after sale service.. NONE

It would be really nice if someone at the service counter spoke even a little English or even clear…read moreFrench. I could hardly understand a single word . I mean it is a "SERVICE" desk.

Très mauvaise expérience avec le service après-vente de Trevi Laval…read more J'ai signalé une fuite d'eau dans ma piscine, en précisant dès le départ que le niveau d'eau s'arrêtait 2 pouces sous la lumière et le retour d'eau. Malgré cela, les techniciens ont vidé la piscine sans vérifier la zone indiquée, causant une perte inutile de temps, d'eau et de sel. Après plusieurs visites, dont une pour vérifier les tuyaux (qui n'avaient rien à voir avec le problème), c'est moi-même qui ai finalement localisé le vrai trou -- exactement là où je l'avais mentionné au début. Le technicien qui est revenu a confirmé mon observation et reconnu que l'erreur venait de l'évaluation initiale. Malgré tout, on m'a facturé plusieurs visites, dont certaines inutiles, et on me réclame encore un paiement injustifié, comme si les erreurs de leurs employés devaient être assumées par le client. Service très décevant, manque de responsabilité, et suivi administratif inacceptable. Je ne recommande pas.

Awesome experience! Delivered early, installed on date promised, excellent install, product and…read moreprice! Highly recommend....

I started using Aquanica this year. They painted my pool and did a great job…read more Nick comes every Tuesday and Friday and does the chemical check and vacuuming. The pool looks clean and inviting. I am very pleased with their pool service.

Exceptional service!! My pool is always well maintained by Aquanica in a professional and timely…read moremanner.

Do Not Purchase a Spa Cover from these incompetent fools. I…read morehad made the mistake to do so and was feed nothing but lies and had many promises made from the owners but they never follow through or keep their words. e even after two months of waiting when promised it would be two weeks max. the owner promised SHE would Deliver it personally it did not happen and many lies for compensation were made and never honered. Please shop some where else.

Poor & LOW quality. Great looking sofa began squeaking…read moreshortly after purchase. NO AFTERSALE SERVICE NOR WARRANTY. Total diregard for us ... the CUSTOMER. Endlessly insisted and politely asked for support, but the Laval store staff in charge of customer service and quality refused to support nor help. We'll never purchase from the store again nor will I ever recommend this furniture retailer.

On a monday afternoon, 17/12/2018 around 5:56 pm, my mother and I walked in the store at 2300 Boul…read moreLe Corbusier to look for a coffee table. No body greeted us whatsoever. 1 minute later, a lady (short hair in her late 40s) walked towards us to tell us exactly: le magasin est fermé déjà on ferme nous à 6 h non pas à 9 h. She gave us really the most humiliating look ever, as if we are two people that needed to leave the store asap. She didn't bother inviting us to come back another day and never said sorry we are closed, knowing that it was not 6pm yet. It was our first time ever in this store, we liked it so much from the outside we decided to make a stop and check it out. Never going to visit again; I am not ready to feel humiliated and not welcome again. Way to go as potential customer service / employee of the month! Very disappointing.