Location, location, location -- this Kimpton truly delivers…read more Right in the heart of Yorkville, you're steps from everything: the Bata Shoe Museum across the street, several more museums along Bloor, the University of Toronto right next door, and endless restaurants and shops in every direction. One of my favorite features of this property is the heated garage. As a Diamond Elite member, I always appreciate how many dedicated spots they offer -- it makes arriving and parking completely stress-free. The staff is consistently kind and accommodating. Everyone I've interacted with has been eager to help and genuinely welcoming. There's also a small bodega tucked behind the front desk with snacks, wine, and the occasional branded item, which is super convenient. Rooms are spacious and comfortable. We usually book a suite with a living room and bartop seating, which gives us plenty of room to relax. The bathrooms aren't huge, but the tubs are great for soaking, and they're perfect for getting ready for a night out. The only downside on our last stay was the water pressure, which seemed a bit low -- likely due to the wet-room setup. Wine hour from 5-6 p.m. is always a highlight. They partner with a local winery to pour both a red and a white, which feels so much more thoughtful than a generic corporate bottle. It's a fun way to meet the staff and other guests, if you're in the mood. The beds are incredibly comfortable, and the heating and cooling systems work exactly as they should. Despite the busy streets below, noise was never an issue -- being on a higher floor definitely helps. And one of the absolute best parts: they're truly pet friendly. No fees, no fuss, just open arms for your furry family members -- which is unheard of in Toronto hotels. Our cats came along and happily snoozed the day away. I'll keep returning to this special hotel year after year.

Toronto has the feeling of a a smaller version of NYC. Lots of tall buildings, water, and a very…read moreinternational feeling. The Kimpton on St. George is a tall older hotel. It is in the heart of downtown. The lobby and interior is reasonably fresh and maintained but small. It has a restaurant/bar used for breakfast and as a nightclub for late night drinking. The elevator area feels cramped. They don't have a concierge. The front desk staff were friendly. Interestingly, the main entrance is on the side of the building and not on the front. When walking down St. George you don't see any signage that identifies the hotel. It is very close to the University of Toronto, the main city museum and a shoe museum. You read that right, a "shoe" museum. Lots of shopping nearby.and in walking distance. The suite I stayed in was large and nicely furnished but not "new" nor elegant, The bathroom should have had a larger sink/counter area for a hotel suite. The room(s) on the 12th floor were clean and quiet. It is pricey but that is usually the case in big cities. I would give it 3 1/2 stars and would not hesitate to return.

Amazing experience at Four Seasons. From my checking in to out, their staff was wonderful for…read moreproviding an upscale service and that made all the difference. Restaurant provided a great variety of food and cocktails. I had martini and Tofu salad bowl, which Both were excellent. Their service was impeccable!!

The drinks were mid and super over priced. I told them I wanted it a bit sweet but the drink was…read moreextremely bitter and the servers were not attentive. It took 30 minutes to get their attention. Wouldn't recommend

The staff at the Inn were super friendly - likely the nicest hotel staff I've ever encountered…read more(Shout out to Ash at reception!) The room was small, but cute and clean. The walls however were paper thin and you could hear everyone going in and out at all hours of the night. There was construction happening outside our window as well (not the hotels fault) which started around 7am each day - the walls being so thin you could hear conversations from the construction workers. The bed wasn't very comfortable, and it was squeaky anytime anyone moved - but we made it work. The location was fairly good if you don't mind a small jaunt to the subway station, about 15 minutes to either College or Dundas (which is next to the Eaton Centre) Overall, we did have a good stay, the complimentary tea/coffee in the morning was nice. And, the staff were able to store our luggage for the day when we checked out so we didn't have to carry it around with us before we head to the airport. Based on the tin walls and the bed, we would probably look for other accommodations first next time, but the Pembroke Inn wouldn't be a hard no if it came down to it.

Cute, quaint little spot a few blocks away from downtown…read more Our room is clean and well stocked with towels and soap. You can ask for extras. The bed shows sign of over usage, however, because the pillows and covers were comfy, we found our s just alright. The TV is of good size. No cable, just Roku apps, you have to sign in to your personal Netflix, YouTube etc. accounts. Some US apps are not available in Canada. We wanted the NBA, and there was no way to get into our nba account. Remember to sign out when you're check out. We were housed on the ground floor and, this I must emphasize, you can hear every SINGLE STEP people were doing on top of our room. Very thin floors. Really bothersome when you're trying to sleep. You can get free coffee in the morning. Room Cleaning service - you have to ask two days in advance. Staff: friendly, helpful, will possibly go above and beyond if asked. We did ask for nearest grocery store, places to eat and they were accommodating.

Gorgeous hotel! We had such a good stay. I absolutely loved the rooftop pool, it was small but was…read morenice and sunny. The cocktails were fabulous too.

Its either, the women at the front is are having a bad day.. or they just hate their job.... Sat in…read morethe lobby hours waiting for my room and watched at least 20-30 ppl be allowed to walk in and buy themselves rooms... i got told with atttitude multiple times "house keeping will be done in a minute and we will let you know"... its going on hour 6 actually.... Still nothing

Small room but great vibes and decor. Lots of nice finishing touches in both the common spaces…read more(like the analog dial above the elevator to indicate what floor its at) and the individual room. A bit on the pricier side, but it is walkable to so much stuff - St. Lawrence Market, Aroma coffee, Cecibar, etc. It also has its own restaurant in the lobby which is great for people like myself arriving late and tired and not wanting to go out but also not wanting to just go straight to the room. No parking available onsite but there's overnight parking at a garage 1 block away for $24CAD. I'd definitely stay here again because it's just such a cute spot in a great area - close to public transit as well. @azfitfoodfun

SUMMARY: Despite good reviews, the hotel is not well maintained and in a very loud area. If you…read morewant a NICE hotel experience, do not stay here. DETAILS: We originally selected the hotel from all others based on location, good reviews, and cost (in that order). [We should have paid more attention to the bad reviews.] We reserved a 2 queen-bed room. We were placed in a room that was on a very busy street (Yonge) and across from an active construction zone. I slept maybe 2 hours the first night due to the noise. The windows do not keep out the noise at all. The next morning we begged the front desk staff to find us a different room. They were helpful and put us in a quieter room. Despite that, we were very disappointed with the cleanliness and functionality of both rooms. The floors were FILTHY! I had to wash my feet with a wet towel before putting on my socks. Perhaps their cleaning staff do not know they need to wash floors after EVERY visit. In addition: 1) it was difficult to control the temperature in the room because the A/C unit did not seem to respond to the wall control, 2) the water pressure was very low making it difficult to take a decent shower, 3) the bathroom sink looks modern but is useless since there is no room to put anything in the bathroom, and finally 4) the TVs are nearly impossible to operate. The remote controls simply did not work. In neither room could we actually operate the TV, so we just gave up. It is ridiculous that a hotel at any price-point should have these issues, especially one that costs as much as this one. If you care about the quality of your room, I suggest finding another place.

I can't say enough positive things about the hotel. The hotel itself and the guest rooms are…read morebeautiful. The staff, especially Robert, were exceptional! The quality of service is excellent. Love the location as it is in the heart of the shopping area of Toronto. This was our second stay and we would definitely go back!

Not sure who spoiled me in Toronto more, my aunt or The Hazelton. It's definitely my aunt but The…read moreHazelton was so impressive I couldn't imagine a hotel staff could provide such a world-class service. They do treat each person as a royalty or celebrity. In the beginning, hotel exterior, checking-in, valet and hotel lobby are all organized, clean and standard. You don't get wow'ed initially. But the experience of the room itself and the service are what make this hotel so special. The Hazelton is located at the posh Yorkville neighborhood of Toronto. It's part of Leading Hotels of the World (LHW). In Canada there are 3 location of this consortium. Two of them are located in Montréal and one in Toronto, The Hazelton. Fiji water is available everywhere, so you'll stay hydrated. All rooms non-EtOH beverages are free. The valet parking is standard. Rooms are two types, deluxe and luxury. Definitely go with the luxury as they're bigger and no huge difference in rates. The deep green marble of the bathroom is gorgeous. There are so many details in each room that you can't keep a count. After checking in, showering, Nespressoing then and going out, upon return, the room was fully serviced again as usual for 5 stars hotels. This hotel is as fancy as it gets and it will add to your Toronto experience.

Check in - did not honor hotels.com rate. Very inflexible and very poor customer service 1/5…read more Room: cleanliness 2.5/5 Bedding quality - old, cheap, worn out 2/5 Slap dash cheaply renovated. Example crooked light switches and handles. Price charged for this less than average room $300 for the night (even though it was supposed to be $191). + refundable deposit of $200 1/5 Breakfast: Included. Wish it wasn't. It was awful. 1/5 Would I ever stay here again? Absolutely no way. There are so many better hotels for $300 a night.

Very disconcerting & insecure payments processing here. I…read morebooked with a third party & paid in advance. I expected to provide a card for incidentals as a pre-authorization charge, which was processed with a card reader. But they also manually input card details into the computer a second time to "register" the card (???). I've stayed in hundreds of hotels & never experienced this. If you have to stay here, I recommend using a card you don't "love-love". Elevators use touch screens & were fast. The room is visibly worn-down: Rusting shower head & curtain rod; Cracked barstool leather; Dented bathroom door; smoke detector wiring exposed. Low quality bath products-- don't bother with these. Showering was a NO-GO, but the bathtub was wide, deep, and clean. The toilet wasn't sturdy & the toilet ran constantly after flushing (buttons). The mattress was only a queen but still plenty of room to stretch out, work, & get a restful sleep. I enjoyed the puffy duvet, soft pillows, and clean linens. USB outlets in the night table lamps. Suede headboard. The bed frame corners are too sharp for the short walk space, so be careful. Ample cabinet space & stainless steal appliances. There is also a dishwasher in the room, but you're on your own for cookware & dining ware. Not really primed for a staycation (or microwave meals & food deliveries). Wonderful view across Ontario from the balcony. The balcony floor & windows are in need of an update, polish, & detailing. DoorDash friendly for food deliveries, but UberEats has a better selection here for those with food allergies. Surprisingly performant free Wi-Fi for working & video calls. Cell reception was consistently 1-2 bars from the 14th floor. Thin walls all around so bring your noise-cancelling headphones. Not a 4* experience, but I was comfortable. I wouldn't stay here again unless it's renovated. 2/5

Clean facility, Good security, Quiet neighborhood, Historical house (circa 1880) with outside…read morecharacter that does not follow through to newer (mixed) decor in room itself. Nice alternative to hotel ---and adding in the parking fee, is essentially a similar price to a mid-level hotel. Smaller room than hotel, but that should be expected given the edifice. Overall: recommended.

When planning my Toronto vacation (for September 1-5, 2017) the toughest decision I had to make was…read morein deciding where I was going to stay. I wanted to be in or near downtown but the hotels in the heart of the city were so expensive around Labor Day. After searching a few other travel pages, I went to the trivago.com site and was fortunate to find out about Victoria's Mansion. The first thing I noticed was the affordable price, then the location and finally the positive reviews. I'd never stayed in a vacation guest house but in this case affordability outweighed fear of the unknown. The trivago site switched me over to hotels.com and from there I made reservations. I'm an early planner, so it was in March when I booked a basic single room for my September vacation. I paid about half the cost right away and didn't have to pay the rest until I checked in. The total price was only $277.98 in US dollars! After making the reservation, I got an email from Victoria's Mansion thanking me and telling me other things I needed to know (like check in times are between 3-7pm, they don't have elevators and if you're driving you need to make parking arrangements ahead of time). Their courtesy made me feel even better about my decision. Victoria's Mansion is in a very convenient location. After I got off the subway at Wellesley Station, all I had to do was turn left and walk about half a block until I got to Church Street. Then I made left down Church St., walked maybe two blocks until I got to Gloucester St., made another left and it was right there. One thing I immediately discovered while walking there is that the neighborhood is in a predominately gay/transgender area. Rainbow flags are hanging outside most of the nearby stores and I saw gay couples & a few TG/TV while on my way to the house. Also there is a gay nightclub and another club that has nightly drag queen shows close by on Church St. This wasn't an issue for me because I respect people's sexual orientations. Besides, the neighborhood is safe and clean. There is a local grocery, pizzerias, a Baskin Robbins & other fast food restaurants like Hero Burger. It was a little after 1pm when I arrived and the front door was locked. After I called on my phone, someone came, let me in and I completed my check in even though I was early. I was given a passcode to dial when entering the front door and manual keys (not a card key) to room 5. I had to walk down some steps and my room was on the same floor as their laundry room. The house looks & smells older in person but it's well managed. It's not really a mansion but a large house with lots of rooms. My room was very small, with a low ceiling that had a light I kept hitting my head on even though I'm only 6ft tall. With the exception of some dust on the phone (which looked like it hadn't been used in a long time) my room was clean. It has a television, a little refrigerator, a microwave, a cabinet with dishes inside, and a tiny restroom. The bed was about the size of a twin bed but was very comfortable. My room was small enough to where I once had to leave the room so housekeeping would have enough space to clean it. But since I was traveling alone the size of the room wasn't that big of a deal to me. Not all rooms are the same size as mine but I chose the cheapest one available. Here are a few other things you should know: 1) There is only one iron & ironing board and everyone staying there shares it. They keep it in the laundry room. 2) One of the rules there is that you cannot bring people who aren't staying there inside. So if you meet someone you're attracted to, you're going to have to take that person someplace else for a "nightcap." 3) There is no check out process. When you leave, all you do is just drop your keys in a slot by the front desk. 4) There is a dark, grungy 24 hr internet cafe on Yonge St. about a 10 minute walk away. I went there to print my airline boarding pass for the flight home. You'll see the weirdest people in Toronto at that internet cafe though. 5) I left early in the morning before the subway was running. I paid a whopping $65 (Canadian dollars) for a taxi from Victoria's Mansion to Pearson Airport! 6) Just about everything (CN Tower, the Toronto Island Ferry, Rogers Centre, Royal Ontario Museum) is easy to get to via public transit. Dundas Square (Toronto's answer to Times Square) and the Brass Rail strip club (read my yelp review on this club) are within walking distance. 7) I only saw one housekeeper while I was there, so the time your room is cleaned varies. I really enjoyed my stay at Victoria's Mansion. The little room grew on me and even though there were other guests staying there it was quiet and I never really saw them. It was like crashing at a relative's home where they let you come and go as you please, so long as you obey the house rules. It suited my needs perfectly and I would definitely stay there again.