They never left a failed delivery attempt notice, which has made it very difficult for me to pick up my package. I have recently moved and have no other mail that has been received with my name linked to that specific address. I have photo identification with a very unique name, as well as multiple emails and tracking that prove who I am and that the package is mine, but they still refused to release it to me. They have requested that the other person residing at my residence pick it up instead when they have zero ownership of the package. It has MY name and only I have the tracking and order information. It was honestly ridiculous, and I have never had such an issue ever before. read more