My neighbour and I signed up on July 11, 2020 to get a driveway extension and interlocking completed. The man who we have only met in person and talked to was Joseph. We were under the impression that he would be doing the work. He signed us up under a contract with Can-Loc Interlocking and had to pay a 10% deposit. Can-Loc Interlocking is owned by Mitchell Nugent. There were a lot of promises that he would come on a certain day to do the work. We were initially told he was booking 2 weeks out from when we called to sign up but it took a month for Joe to come and complete the excavation which occurred on Aug 6, 2020. Once the excavation was completed, he said that the interlocking would be completed soon. He never gave us a date. Since August we have been following up with Joe numerous times and he keeps saying that Mitchell will be here on a certain day but no one shows up. I have a screenshot of Joe's and Mitchell's text messages indicating that Mitchell doesn't care about when he starts and he doesn't care that he starts in November. He also indicated that he doesn't have to give us any updates. At that point Mitchell had never reached out to us. He finally replied to my text message on Sept 24 saying he would be here the following week. It's now December and he's yet to arrive. Every week he had an excuse of being tied up and couldn't make it. On Oct 9, we decided to change the brick colour to get the work expedited because we found out the colour we want was not available by calling a local store. Mitchell then said that he can 100% be here the following week once we changed the brick colour. On Oct 14, he said Best Way Stone would be delivering the bricks on Saturday. Nothing arrived so then he said Monday-Tuesday. Nothing arrived again. He then said he would pick up the bricks himself on Wednesday and be here end of Wednesday or Thursday. I have followed up with him since Thursday and he hasn't responded to my calls or text messages. In fact, he has never returned any of my calls.
We have paid 55% of the entire cost and so far we just have a big hole in the front of our driveway's. read more