These townhouse are exactly what College Station needed! I could not ask for a better place to call…read morehome! With a fresh new pool and view of Kyle Field it has the perfect social environment and in an excellent location.

This is my second year living at Sterling and I have loved it! If there is ever an issue, I submit…read morea work order and within 24 hours maintenance has already fixed the problem. Totally dog friendly and love our pets! They even have a weekly contest where they pick one dog as Dog of the Week and if you're picked, you can win prizes! They have dog treats in the office always! There's several patches of grass all around the building. There are also free dog bags and several trash cans so you can pick up after your dog. The price is awesome compared to similar complexes. And I love the pool and gym! Plus the staff is awesome! The WiFi is also super reliable and fast!

Do not live here. I wish I could give zero stars. Where do I…read morestart. The management here is genuinely some of the worst I have ever experienced. Santonio and Brianna run this place like they have no idea what they are doing and every interaction I've had with them has confirmed that. They are unresponsive, unhelpful, and when you do finally get a response it's dismissive and tone deaf. They removed trash bins from our doors with absolutely zero notice and then had the audacity to charge residents for a trash violation because we didn't know what to do without them. When I raised the issue, instead of taking accountability they hid behind policy emails and acted like the communication breakdown was my fault. Five dollars isn't the point. The point is they don't care about their residents. On top of that they consistently lose packages. This has been an ongoing issue that management has done nothing to fix. You are paying good money to live here and can't even trust that your deliveries will make it to you. The apartments themselves do not live up to what they sell you on. They will smile in your face during the tour and tell you everything you want to hear and the reality of living here is a completely different story. I genuinely believe I could do a better job managing this place on my own. Save yourself the headache and find somewhere else to live. You have been warned.

Several complaints: 1. Before we moved in the hot water…read moreheater flooded the closet and bedroom closet floor. Had to have them air out the floor for a few days before we could move our things into the closet. 2. We were without hot water for three weeks as they kept resetting the hot water heater, but it would turn off within hours. It took 3 weeks to replace the water heater. My daughter took cold showers for that time period. 3. We had an ant problem and reported it and after nothing was done, I had to fix the problem myself even when we pay a pest control fee. 4. The complex advertises gated community however the gate is open 24 hours and there is no code. The back end of the property is open from the Target parking lot. False advertisement. This has been an issue as my daughter has reported several occasions of seeing dumpster divers on the property. Her friend was visiting and parked in the visitor section as policy states and had his car broken into. 5. We pay for covered parking and always park in designated spots. The one time she parked in front of her apartment, not in her spot for a few minutes while she loaded her car to leave out of town, knowing no one was using that spot at the moment, she almost gets towed. The towing company was willing to drop the car and waive the fee as she immediately was on site and had a parking sticker, however the apartment office staff was unwilling to help out and verify that she was legit. A little common courtesy and kindness is not too much to ask for. This complex does not care about the well-being and safety of its community, especially college students.

DO NOT get a place here. This apartment is unsafe, poorly maintained, and the personnel do NOT CARE…read moreabout the residents. My son and nephew stayed here. During their stay someone tried to break into their apartment, one of their bikes got stolen, the apartment complex towed one of their cars which had the permit and was parked in their designated spot. They refused to reimburse me the $300 to get the car back. Then to add insult to injury they charged my son and separately charged my nephew for the same "damages" or "clean up" after they moved out. When they moved in the apartment was a dump and the AC could never keep up. We put in a better microwave and had a cleaning service clean the apartment weekly. When we left, we left it spotless. We "donated" the microwave to the unit in addition to one that was there. See photos. It was WAY better when we left than when they moved in. I'm hesitant to add these photos because it makes the dump that this apartment complex is look good. Even with this between my son and his cousin they charged $600 of BS stuff including mostly double charges. They threatened to damage credit if not immediately paid. If I could give zero stars I would. Do not walk - run away from this hell hole.

Overpriced for extremely low quality. I live on the fifth floor, and in our common area water would…read morealways deep up through the floor boards. One day the water from the shower and sink was brown - for no explained reason. It takes a good 7 minutes for a warm shower, the "exit" signs have been vandalized (ripped out of the ceiling) a good three times so far, and due to lack of cameras everyone in the floor has to add it to their expenses. Basically: you're gunna pay way too much for this dorm. I wouldn't suggest it to anyone.

Do not live here unless you want your food stolen from the lounge fridge; this has happened to me…read moretwice. They will also lock the lounge sometimes, because they feel it is only a "privilege" to have the lounge, even though you pay excessively for it. Additionally, the elevators are frequently out of service or making terrible noises. This dorm is way too expensive for the crappy service that you get, especially when they raised the price $2,000 between this year and next year.

New to College Station and any new building is expected to have issues, the REV has no shortage of…read moreissues, but what gives this place 2 stars is how the management is handling these issues. They are not... Student employees don't have information or ownership so they are not of any help. Security: Gates, doors, and locks are all at risk as they don't have proper controls or security help. Thefts have already happened and the response by management is 'it's on residents', no extra security, no better quality doors/gates/etc. Design: 3 elevators for such a large building is just sad. Wait times are horrible and dirty due to the volume of traffic. Repairs: Pool has been broken and is lime green/unsafe Single printer for the entire building is out of ink for weeks Speciality Kombucha service only worked for a few days The parking garage door broken Many more items to call out To top it off, during this time since opening, the REV is pushing for next year's lease deals at a premium, charging over $100 to park for 12 months and increasing to already very high-priced units. If you like this place, suggest you hold off signing anything until they prove they can fix and staff with real management.

Do not rent from Aspen Heights in College Station. Worst experience I've ever had with a rental…read moreproperty. My daughter Leased a home for two years and we left it immaculate. They went in and charged an extra cleaning fee even though we left it way cleaner than we received it. I had detailed videos And disputed it for three months. They turned the $200 into a collection agency and filed it on my credit filed all my credit. Exhausted and defeated I went ahead and paid it immediately and they still wouldn't take it off my credit. Said it'd be on there for seven years!!! They are awful! Would not recommend them to anyone. Parents do not let your students live in their complex!!!

I really liked Aspen Heights. BUT, It is getting worn out and they don't maintain the individual…read moreproperties very well (the carpet is cheap and dirty and they don't repaint the apartments only touch up spots). When you move in, take photos of EVERYTHING because they will charge you for a spot on the wall (they will provide paint to touch it up (yes, you have to touch up all the walls- then charge you for the spot that you touched up with their paint). They do absolutely no cleaning and they make no allowance for wear and tear. You have to clean everything. They literally will charge you for a scratch (that was there when we moved in). They charged me for a cleaned toilet that had collected dirt in the month the house sat empty. Even after you clean, they will charge you for the corner you missed to the tune of $300. PLUS you have to pay to move out, a fee of $40.00. It is a scam. They don't disclose fees and take advantage of college students. They should disclose the charges and it may be easier just to walk away and not deal with their scamming.

I lived at The Zone for seven years. Over that time, it went from a wonderful community to a money…read moretrap for the unwarry. Management went from truly caring about residents to finding new and creative ways to squeeze money out of them. When they ran out of ideas for new charges, they cut back on services. For instance, the pool was almost always closed, the dog park was never maintained, the door to the clubhouse was always broken, treadmills in the gym never worked, etc. Management also became increasingly bad at communicating with residents. They'll tell you one thing one day and something completely different the next. They'll claim they sent information but it will never arrive. They'll change procedures and policies without telling you. They'll promise you things to get you to renew your lease and then not follow through. If you are unlucky enough to find yourself there, do not have any communication with management that isn't recorded, and absolutely don't trust that their resident portal will accurately keep your records. Record absolutely every interaction, even if it's just to say hello! Edit: Gotta love the insincerity in The Zone's response below. They had years to address my concerns, and they've had months since I moved out to set things right. But, sure, I'm going to give them yet another chance. Like I said, record EVERYTHING if you live there.

They aren't able to fix my window for more than a 1.5 month. Created several times tickets​, their…read moremaintenance workers said that they are missing some parts so they can't fix my window. I have to leave my door ajar so the fresh air can enter my room!!

I love living here! As a first time college student this is the perfect place to live! It is…read morelocated in the historic district and about a 15 minute walk to Kyle field! It's a small apartment complex with great amenities like study rooms, a club house, an Amazon hub, resort style pool (great for tanning) and an amazing gym that I love! Maintenance is great here, anytime I have an issue with my unit (like light bulb gone out and smoke alarm battery replacement) they usually fix it the day of. Parking rules are strict so you do have to park in your designated area, guest parking is limited but you can always parallel park on Luther street. I would 100% recommend this complex.

This is in response to Kristi M.'s review and Student Q falsely claiming maintenance was not made…read moreaware. Her negative reviews are only as a result of getting zero communication from Berkeley House through the proper channels during the lease term. Please let me start by sharing that I don't ever like leaving a negative review as I know we all have a bad day that we need grace extended for. BUT with the lies and false accusations made towards a roommate's review, I feel I am left with no choice but to protect THEIR character, corroborate her story, and place the blame where it truly lies. MOLD is an absolute issue at this property. When, in the other review, the staff - specifically April Searcey - wants to claim they were not aware of the issue during the lease, she is sadly boldface lying in written form. As she wants to lie in public on the web, we can respond with written proof where they were made aware of the issue during the lease term (ended July 21...you'll see pic July 21 where e-mail is asking me if I would like to follow up as my three e-mails had not been responded to). Couch pic and decor pic July 1. With everything we would report within our time there, they always want to point the finger back at you versus accepting responsibility. As the parent, I was there when the maintenance guy came in and was dumbfounded by the mold growing everywhere and clueless how to resolve it that he was even taking pictures and sending them to his supervisor. It was when my husband, who has owned a commercial construction company, arrived and could immediately point out where the issue was and that it was a leak in the ceiling. They just repaired the Sheetrock but did NOT repair the leak. So within a couple of days, the Sheetrock was wet again (pic attached). I sent daily pictures and e-mails after the "repair," during the lease term, with NO RESPONSE from management. They took out the moldy couch and just placed another couch in there KNOWING the leak was still active. With zero response from them and me really just caring for the next set of teenagers to live there being exposed to this, I called the City for some type of accountability. Our girls had a horrid cough and the third roommate was like, "I did notice I was having to use my inhaler a whole lot more." So, with all the mold that was seen, there is so much more behind the walls unseen. They know at some point in the year there was an issue with water and they had fans in hallways and such to dry it all out and one tenant kept turning off the fan/blowers because she didn't like the noise they made. We know that because they made that troublemaker move in with our girls temporarily to try to get her to stop turning off the fans on her upper floor. Supposedly a mold truck was there in their parking lot the other day. Prayerfully they are getting to the root of the issue before others move in. I would just strongly suggest you walk into this property, or any property managed by April Searcey, with your eyes WIDE OPEN. She's a great sales lady and a master with words - it's the lack of authenticity to them that is brought into question by her actions or truly lack thereof. There are many other things that I wasn't a fan of, but it doesn't put your health in extreme jeopardy like the above does. No place is going to be perfect, but you can certainly choose to stay away from dangerous ones. And cleanliness was not an issue on our girls' part. One is OCD, the other just stays on top of it, AND I had a professional cleaner come in throughout their time there to do deep cleaning for them as well.

They can't fix an elevator or clean the hallways but they sure can tow your car. Amenities are…read morerarely available.

DON'T LIVE HERE!!!! They charged and sent me to debt collection FRAUDULENTLY. Seven months after…read moremoving out they found a reason to charge $444 and sent me to debt collection after refusing to pay it. I finally threatened to lawyer up because it was against my contract, and then they blamed a "glitch" in the system and previous management. Not worth the trouble, the apartments are not worth their inflated rates and all the troubles management will throw your way!!!

This place is not a great place! You can find a much nicer and cleaner place anywhere in College…read moreStation for the same price! They show you a beautiful model apartment that has clean walls clean carpet and No bugs crawling around and No mold ! what you get is completely different! Return your key if you walk into your apartment or cottage and see anything like mold, mold around the air vents mold behind the fridge do not accept the keys.

I pay rent here and there was absolutely nowhere to park last night so I decided I would park in…read morefront of a gate that is unusable along with 3 other people that had parking passes. I wake up to take a shower for my 12 o'clock class and get rushed out to my roommates yelling that my truck is being towed. Now I'm missing class and paying $330 to pickup my truck. Common sense is majorly lackin in the front office.